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    Ideal Heating & Air Conditioning

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Ideal Heating & Air Conditioning

    Air duct cleaning

    Water heater installation

    Water heater repair

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    4 months ago

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    Air Quality Dunrite - ductless air conditioners

    Air Quality Dunrite

    (8 reviews)

    Edgeley

    We have used this company for AC and furnace for over 25…read more The most recent experience was so negative that I will not be using them in any capacity in the future. Events: - AC unit leaked water in the unfinished basement - Called repair person, did a brief inspection of the area (did not actually open up the unit), said a new unit was needed - 8 days was the quickest date we could get a new unit - Less than 48 hours after installation, the new AC was leaking in the exact same place as the old unit (from a hose on the exterior of the unit which was not changed with the unit) - From 2:00pm in the afternoon, we called dispatch 3 separate times to have someone service the new installation which was leaking. Noone returned our call until 9:00 at night - My father, (who has a service contract with the company) decided to put a call in for us. He left our phone number to call back. We finally got our phone call returned after 7 hours and 3 calls. Even though less than 48 hours ago we spent over $5,000 on a new unit, the only way we got a reply was to someone who had a service contract with them called - When the repair person came the next day, they replaced a small external hose that goes into the drain - this fixed the problem - Question: A new unit replaced the old; the same problem persisted until a new hose was installed... did we in fact even need a new unit, or just a new $10 piece of hose? I wonder? - After this experience, we called and left a message for someone from the company to call... over two weeks later, no one has bothered to reach out, hence this review

    I have been using this company for a while and they have done a furnace install, tankless water…read moreheater and A/C. Overall I have been mostly satisfied with the company but have had an issue with water in the bottom of my newer furnace. It took multiple calls for them to figure out. The monthly plan is pretty expensive and does not cover all the costs of service calls. Overall satisfied but always looking for better.

    Ideal Heating & Air Conditioning - hvac - Updated May 2026

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