To be fair, I would not give this office zero stars, as that would be an insult to zero stars…read more
Now, I would not recommend this office. Who would? They have recently started requiring patients to come in every three months to renew routine medications such as blood pressure and cholesterol medications. These are common, non-controlled medications. If the purpose is medical follow-up, then actually follow the patient.
Instead, you are required to make an appointment, typically wait 20-25 minutes, have a nurse check basic vitals for couple minutes, and then see the doctor for less than five minutes. It feels like an illusion of follow-up care rather than an actual evaluation.
No blood work was even ordered. I specifically had to ask about it. So what exactly is the purpose of requiring the follow-up if you are not checking how the patient is actually doing? Just look at the patient, say, "You look fine," and bill the insurance?
Even worse, the doctor did not review my test results. After looking at my BP reading, he said, "Ah, I guess that is why you are on blood pressure medication, right?" That told me he did not even seem to know why I was there.
Yet the office required this visit before renewing the prescription, and roughly $500 was billed to insurance. OK, my insurance covers fully, but still, I do not understand how this kind of practice is considered ethical. Then, we wonder why healthcare and insurance costs are so high. Well, now we know predatory practices like this.
My impression is simple: this practice feels far more focused on generating billable visits than providing meaningful medical care. The doctors seem disconnected, the front office seems disengaged, and I have very little confidence that a developing serious condition would be recognized early with this kind of superficial follow-up and subpar care.
My advice: run elsewhere like there is no tomorrow. If you decide, or are forced, to stay with this office, may God have mercy on your soul.
