We made the right decision to place our mom at the Bellevue Senior Care. She was at the final phase…read moreof dementia. Adina and her loving team cared for her like their own. They are professionals, experienced and understand how to care for our mom in their beautiful and serene home and garden. They are meticulously clean and neat, dressed her in daily ensembles, served health home cooked meals. Our mom made good friends with the other four residents. They socialized in their own cute unique way, they sang, danced, shared dolls and stuffed animals. It was comforting and reassuring to see our mom enjoyed a good quality life at her last years. Adina and her team have exceeded our expectations. They were angels for our mom. We are forever grateful.

Best care for seniors in a nurse owned/run home .read more

I had to stay at this place for a little while. It was not my home but everybody was nice and they…read morelet me go when it was time and didn't try to keep me

Today Kathrina Mencias, staff person, refused to allow me to speak with my mother. Ms. Mencias said…read moreshe had to speak with the lawyer who has power of attorney for my mother first. I informed Ms. Mencias that Washington Administrative code requires her to allow me to speak with my mother, and also to provide relevant information. Ms. Mencias just hung up. I am shocked that I am not allowed to speak with my mother. Earlier in the week, my mother was hospitalized for 2 days. Despite the law requiring that family be notified of any transfer to another facility, Sunrise did not do so. I have filed a complaint with the State, and Sunrise is now being investigated. Several years ago, a carer forged a signature on a check on my mother's account for $1500.. Sunrise fired the woman and refused to reimburse my mother, saying she had to go to the bank to get her money back. My mother's dementia is quite bad now.I am concerned that her expensive jewelry has been taken: my mother says she does not know where some of the items are. I live in another country so I cannot go check on this. My mother was over-medicated. I saw a doctor's note on a prescription of a major anti-psychotic that stated the dosage could be lowered but the staff objected to it. My mother has dementia and is not psychotic. The drug works off-label as a tranquilizer. Evidently my mother is drugged for staff convenience.

My Mom was there for the last 9 months of her life. I only wish I had placed her there sooner. This…read moreis more like a "nursing home" than assisted living, which she was in previously, and which really couldn't provide the level of care she needed. Mom was in both the memory care at Patriot's Glen and Assisted living. Both have a great caregiver to resident ratio and both provided great care to her. The staff is very caring and I've actually overheard them telling her they love her. We couldn't ask for more.

My mother was a resident at Patriots Glen for several years before she passed. It is an excellent…read moreoption for your loved one and I would recommend it. Management in particular is professional, friendly, respectful, and accommodating. The home is also clean, pleasant, and well located, and it provides good food and a very nice variety of activities for residents. I also like that this facility is neither too large nor too small. It's a midsize home, so it has plenty of resources for residents and guests yet feels more intimate, warm, and community-like than some of those enormous facilities out there. After reviewing a lot of options for my mother, we decided on Patriots Glen and were very, very happy with our choice.

This is the kind of living in downtown Bellevue I'd love have, from the valet team to the chef,…read moreservers, and management, the service was flawless. You can just feel how well the residents are cared for here--it's the kind of place anyone would be lucky to call home. I couldn't resist snapping the gorgeous views and the chef's spread for our group of CFOs... trust me, it tasted even better than it looked!

Absolutely wonderful facility!…read more Did some extensive research on options for Gma about a year before she moved in, June of 2025. Wanted a quality place where she would feel at home and be able to make friends and socialize and stay busy. The Executive Director, Madelyn, is absolutely fabulous to work with, you can tell she really cares about the residents and has a passion for what she does. The support staff and activities team are all so welcoming, smiley and overall great to be around and provide a very warm and welcoming vibe for residents and visitors! We did some extensive research into assisted living facilities and this was by far my #1 choice for reasons I will list below: 1. The amenities - activities galore and always changing, well thought out and the activities staff are friendly and are proficient in social engagement for the elderly and cognitively impaired. They do a good job of offering lots of engagement opportunities for residents. 1.a. - Addtl ammenitites - attached bistro that is open to the public, resident key required for entry from bistro into the facility. Nice for a little change of scenery 1. b. - Addtl - salon on site! Addtl fee, but there is a hair salon ON SITE ... I believe they might do nails as well but not sure... but this is SO convenient for those that don't drive and don't want to hassle with booking the resident shuttle LOVE LOVE This! & it's right off the entry way so it has a nice window view to the street 1. c. - Addtl - shuttle! The resident shuttle can be booked to take vehicle-less residents to their doctors appointments, or any other places within a 5 mile radius that they need to go! They typically have a weekly grocery trip on the activities calendar as well, so there's a pre-planned trip that everyone can go on for any grocery needs. 2. The facitity itself - always clean, very beautifully decorated, love the small touches of real flowers on the lunch tables when they have them as well as holiday decor, little snack and treats in the lounging area with some fresh water, apples and cookies, great layout of the facility, good location with a decent flat walkway right out front that residents can go for easy walks. Elavators with key required access to go to up resident floors. Location is RIGHT down the street from Overlake hospital, which is convenient, we did have to go there one evening when gma was having dizziness and vomiting and it only took a few minutes to get there. VERY convenient for healthcare reasons. 2. a Rooms - rooms are somewhat small but are perfect size for one or two people that are mostly going to be out and about in the facility the majority of the day. Each room has decent views so that is very nice (we looked at several different options of rooms before choosing). The bathrooms are large and perfect for safety for the age range of target residents. Linens and house keeping are provided once a week!!! Yay!!! 3. Care & safety - The assisted staff bring meds in the AM and they do nightly safety check rounds, call button lanyard for each resident and emergency safety pulls in each restroom in the facility and in each private resident restroom. RN on staff with 24/7 staff on site who can call the on-call RN if needed. Concierge staffed desk during the open hours of the facility, which is so nice there's always someone monitoring who is coming in, check in required with name badge. Resident key required for elavators up to floors! 4. Food & dining - the food is excellent and a well thought out rotating menu. Some of the same, regular items available, but always a new highlighted daily menu with new and exciting items. The food is clearly quality and cooked well, they didn't hire just anyone, the chef is a real chef! The dining room is open access all day from AM until dinner time, I think they close up at 6pm. 5. Staff - how the facility chooses their staff and what type of staff they have on site says a lot. All the staff during my visit seems welcoming, pleasant, smiling, helpful and overall enjoyed being at their jobs. The long term care sector can be one that is overlooked and underserved and we were not going to choose a place that hires people that don't want to be at their jobs because caring for loved ones is a very important role and this was a huge factor for us as well. 6. Price - price is expensive but honestly is similar to other facilities yet far exceeds in value above and beyond the others that we looked at. We visited this place about a year prior to moving Gma in, they allowed us to come for a complementary lunch and activity to get a feel and be shown around and all that. Mom and I visited, did the tour and looked at rooms and a later date I brought Gma for lunch and an activity. I was very pleased with the experience and recently visited Gma in Oct of 2025, a few months after she moved in, for about a week and a half. The experience was nothing less than the prior visit! A+++ would HIGHLY recommend!

Evergreen Court has been my home for five years and I love it here! The residents feel like family…read moreto me. New people are given a warm welcome and can quickly settle in. Evergreen Court is the best kept secret in Bellevue - Affordable Housing for low-income folks living near everything from hospitals, doctors, good shopping and lots of grocery stores. An Uber ride arrives in only minutes. Call our front desk at 425-455-4333 to schedule a tour. You will glad you did!

We recently moved our father to Evergreen Court and have been very impressed so far. The staff has…read morebeen incredibly helpful and friendly. Our father is a very finicky eater and has raved about every meal so far. His apartment is beautiful and the few minor glitches we've had have been resolved very quickly...with a smile from staff. Our experience with Jodi, Evergreen Court's Marketing and Admissions Director has been stellar. She is responsive, helpful and compassionate. So far, EC has surpassed all of our expectations.

My beloved mother Barbara spent the last four years of her life at this beautiful place. She was…read morediagnosed with Alzheimer's disease in 2018 and developed a blood infection later that year, both of which required round-the-clock care that my siblings and I are not qualified to provide. Aegis was by far the best of the options we had, and we are all so grateful that our mother found a place here when she did. As locals know, the COVID-19 pandemic in the United States started in residential senior care homes in the Puget Sound area. In the first year of the pandemic, we missed Mom terribly, but we saw what was going on in other care homes and were very afraid for her. However, the staff at Aegis Bellevue did an excellent job of protecting and caring for residents throughout the entire pandemic. Protocols are in place even now - in fact, in the most recent lockdown last December, the manager of the memory-care area (Life's Neighborhood) spent her nights as well as her days there. The staff is that committed to the people they serve. There are far too many wonderful people working here to mention, but particular standouts are Josephine at Reception and Tenaia and Rogers in Life's Neighborhood. Josephine would field weekly calls from my mother's younger sister, and carry her own cellphone to my mother so the two sisters could talk. Josephine also remembered all of my siblings by name after meeting most of us once. There are six of us, and we were all wearing masks, so this was an incredible feat. Among all the caregivers working in Life's Neighborhood, Mom responded to Rogers the most. He is a gentle person with an easy laugh, and my mother just lit up whenever she saw him. I know that his presence reminded her of a happy time in her life, when she and my father were young parents and my older sister and I were babies. Rogers' and Mom's affection for each other was genuine, and so beautiful to see. Tenaia is the manager of Life's Neighborhood, and the wonderful work she does in bringing together staff and residents is beyond description. This is a place where the staff embrace your loved one when they need to move them, where they greet them with real pleasure every day, and where everyone who works with your parents and grandparents treats them with the tenderness and dignity we all deserve. I would not wish Alzheimer's on anyone, but I'm still so glad we had these years with my Mom - and that she spent them at Aegis. Thank you all so much for your loving, respectful care of our mother Barbara. None of the Suttons will ever forget you.

Suzanne worked with my family as we struggled through the process of watching a loved one…read moredeteriorate with Alzheimer's. She was tender, compassionate, committed and always present to those in her care. Never seemed like there was enough staff though, not sure how she managed caring for so many by herself but we rarely saw other staff in there when we went to visit. Seemed like the management has problems staying at this place but we can't complain with daily activities when Suzanne was there. We would rate Suzanne 5 star but overall not impressed with Aegis. The upper management doesn't have a clue whats going on with the residents or should I say they don't seem to care. They make a lot of money and have a lot of turnover in the time we were there.