I always good service there, she works fast and clears the skin spotless. I recommend this place if…read moreyou live nearby.

I have no negative comments to say . I love my experience very calming and cosy I almost fall…read moreasleep during my waxing sessions

Recently visited Montreal and somehow forgot my skin care. Thrilled to find an Aēsop nearby. Took…read morea stroll from my hotel and took in the city, beautiful river walk, and tree-lined cobblestone streets. Really fantastic location. Was immediately greeted. Think the gent who assisted was Antoine (shorter, chestnut hair, and great skin, of course). Very warm and extremely knowledgeable. I regularly shop their stores in Century City, Culver, and Larchmont, yet he taught me things I never knew about their products. Thought I was just popping in for a serum, but he took the time to show me several options, and I bought more than expected :-) Knowing that I was visiting, he even offered me an Aesop guide to local restaurants. So helpful, so thoughtful, such a wonderful employee and experience. Thank you!!!

This store is amazing! The level of quality you get is just…read moreinsane. I stumbled in after going to Comptoir 21 and I was very impressed. The store is beautiful. Super well kept. The clerk offered me tea as well as a pricing sheet before leading me to the sink in the middle of store to wash my hands and try the products. They even offer you a small hand towel to dry your hands afterwards! Everything has top notch packaging, it's super impressive. On one side of the room they have gift packages and each comes with a sleeve that has unique artwork and a poem. Sadly, everything is very expensive and I can't justify paying for any of it. I let my sales associate know this and she said it wasn't a problem. She gave me a catalog and some samples before I left just in case I ever wanted to treat myself. Excellent customer service! I was so pleased after my visit.

I made an appointment earlier this week for 3 o'clock today. I arrived at the salon 5 minutes…read morebefore my scheduled appointment. I sat down for what I assumed would be a short wait; my hairdresser Gina was finishing the client she had in her chair. Once the client was finished, she fluffed her hair, engaged in small talk and took pictures for over five minutes. Okay, whatever... I wait some more. She goes off to put solution in another women's hair, while four other employees stand around chatting loudly. I'm still waiting, it's now 3:25. I ask a young man who works there if it's going to be much longer, he guides me into the chair and I wait. Some more. FINALLY Gina wonders over and starts to fluff my hair. Asks me if I've heard of Karatine treatments and as I am answering, someone behind me starts talking about nothing urgent, at which point Gina stops listening to me and starts talking to whomever was behind me. My patience is wearing thin. It is now 3:35 and I have not gotten anything even started. She looks at me blankly, as if to say, why did you stop talking and so I smile and start up again. Not 10 seconds later, a woman pops her head in the door and says something to Gina. Gina stops and says hold on a sec and goes into the portico. I can hear the conversation, it was a social call, and no, no one had died, and I'm sitting there getting angrier by the second. FIVE minutes later she comes back in. tells me that she has to put curlers in the other person's hair, but maybe she'll do mine first. She walks me to the sink, where she tells me to sit down and that she would just take care of the women and be back in a minute. I am incredulous. At 3:50, I get up and walk out. The young man who was supposed to wash my hair tells me politely that he's sorry and as I walk out calls over to Gina, whom I've just walked past and says, "the client's leaving, she doesn't want to wait". Gina, shrugs. She does not turn to me, she just goes back to the women's hair she's putting curlers in. I look at her and say 'the very least you can do, is call a client and tell her you're going to be an hour late, before she gets here". Gina just stared at me blankly. No... I'm sorry, no excuse, nothing. I'm still shaking my head at this. It's spring break, salons are booked like mad across the island this week. That place is empty and that's the way she treats the only other client in the place?? Incredible. Avoid this place like the plague. The service is worse than what I would imagine you'd find at Fantastic Sam's or Walmart. I was trying this place because someone knew someone who said it was great. Never, ever, ever again. I am so happy I didn't let her touch my hair, I can only imagine what the review would be like if she had. One other thing, there was NO parking anywhere near the place, the majority of spaces are reserved for the clinic or pharmacy in the same complex. I would imagine that on a Saturday, there's no way you'd get a space within a mile!