It is impossible to speak to a person since they have locked out all possibilities of speaking to…read moreanyone in the automated system. What they fail to understand is that sometimes you may actually need to if you are unable to visit the store or renew online or over the phone for whatever reason. This also does not help older people. I'm all in favour of using technology in all aspects of life but you need to have a backup and the ability to speak to someone when it's required. It seems staff also favour the approach I mention but Idea Store management and the council are hell bent on continuing this ridiculous and unreasonable policy of no human contact. The services at the branch are actually very good, my poor rating is to ensure that management wake up and see this.

Like the other IDEA STORES (read: libraries that have been branded as stores with funky colors and…read moreplastic bags for carrying your purchases...I mean books) but this one's got more suits and a few more couches. I dig the Learning Labs here, because they're a bit quieter (less kids in the Wharf) and the Internet connection is decent....although not as stellar as the Starbucks connection a few yards away. Go, read, learn, and ideate your brain out here.

A magnificent and historic library - a wonderful place for scholars and other bookish people.read more

As a history buff, avid reader, and past library fundraiser, there is no way I could skip a visit…read moreto the British Library. We enjoyed roaming the floors during an unexpected rain shower, and enjoyed all the historical tomes exhibited here. We did not sign up for cards, and therefor did not get to explore the rooms or stacks, but we did enjoy our walk around. During college (as a history major), it was frequently joked that you haven't really researched in a library if you haven't wound up making out in the stacks... well, after a day of research, I enjoyed some fun pictures and 'making out' with my husband, making this a thoroughly educational stop in our London adventure.

Would definitely recommend checking out the British library at least once! It's a beautiful…read morebuilding with a lot of bookd and exhibits, as well as a little coffee shop. If you plan on seeing any of the actual exhibits or checking out the areas that actually house the books, you'll need to sign up for one of their cards. I also can't really imagine getting much work or studying done here. It can be pretty difficult to find a seat and it's so loud and busy that you may be better off going somewhere else.

This Library is in desperate need of some TLC (Tender Loving Care)!…read more The building itself is fantastic, it's famous amongst people that live near it, and if they were to ever convert it or knock it down there would be uproar. Inside you have computer and internet access (as most libraries do these days) and obviously Books and some CDs etc. The collection of books is poor. An example of this is that the most recent computer book they had there as How to use Windows 2000. This is most probably due to the local Idea Store (Canary Wharf) being given prority. The staff are really friendly and are experts on the world of books, they'll be more than happy to help you find something. You need a membership to borrow books, but it only takes around five minutes to fill in the form!

As the closest library to my house, this is a decent library...I mean IDEA STORE. I'm still…read moredeciding whether the decision to re-brand the Tower Hamlet libraries was a clever move or a confused one. Anyway, they have a good selection of books at this location, some DVDs, some computers (but don't count on getting one unless you get there early and sign up in advance even earlier.) Not a great place to study (but apparently, a popular place to eat your lunch for lots of folk, which I think is odd) unless you can snag one of the Learning Labs when they're not being used for knitting classes and the like. I guess one benefit of the IDEA 'STORE' aspect is if you check out a bunch of books, they give you a bag like you've bought something, and for a minute you don't feel like a broke student but like you've just scored some Waterstone best sellers. (Then you reach into the bag and realize the 'New Mediterranean Cookbook' was actually new in 1993.) The best part though, is the online catalogue and the ability to request other books from other libraries to have them shipped to any location. Now that's a brilliant IDEA. Ok, for that I will bump up to 4 stars.

One of the newer Ideas stores in Tower Hamlets, plush and modern on entering, Chrisp St has a large…read morecomputer room on the ground floor, for library card holders to spend a free hour on the internet or word processing. Upstairs is a large collection of books, DVDs, and CDs, as well as free wi-fi access for those with laptops. There are long tables to study on, desks with power plugs for laptops, and the latest newspapers spread across the tables. Feel free to roam on your own because the staff don't use much effort to help you out.

Beautiful and charming old bookstore! Three floors with lots of books! Friendly staff! Love…read morevisiting this bookstore!

Cute bookstore. We were walking around in the neighborhood and came across this bookstore. The kids…read moreloved looking at the the children's books. They also had a great selection of fiction and nonfiction books. I would definitely come back here if I'm ever visiting Marylebone again!

I have been an active member of Highgate Library since January 1991…read more And that was when, Margaret Thatcher was still the British Prime Minister. I only live around the corner from this Camden library branch, which is Holly Lodge. And even up to this day, I will always use the services at Highgate Library, for hiring out DVDs, PC printing and the photo copy machine. And I even reserve books and DVD from Highgate Library. Highgate Library is literally right next door to Highgate Cemetery, the place of Karl Marx's tomb.

Canning twn library can be found on the very busy barking road canning town…read more Open 5 days a week from 9.30am till 5.30pm excluding thursday as its open till 8pm. Closed wednesday and sunday. Accessibility-disabled access. Public transport -many bus routes avaliable Trains-canning train station They have a huge selection on offer ,newspapers and magazines,books,audio books and a large selection of novels. They also have on offer not only books in english but books in foreign languages too. Free internet access,printing and photocopying. Also a lot avaliable for disabled kids and adults, ICT disability suite including wheelchair-accessible desks. They also have alot of clubs during the day and evening which include a homework club. Great plce to go and chill out and study as its very quiet and relaxing.

I haven't been a member of a library for quite sometime, and I managed to forget the incredible…read moreamount of free things that comes with being one. I have frequented Hackney Library ever since becoming a member a few months ago. First of all, free films!!! Amazing!! The only problem is that the collection of decent films will only keep you going for a couple of months. The library is probably the only interaction I have with c.d.'s in this technological age. They are free to hire and there is actually some really good stuff. If the c.d.'s and books have not been there for a certain amount of time then you have to pay a small amount to hire them. The book collection is huge and diverse, and the abundance of computers are free to use. There is also scanning and printing available. I can't believe I neglected the library for so many years.

I remember when this library was nothing special, but since they done up the building, this is…read morereally a nice and modern library. Almost feels like a book store. They have a great selection of books and an impressive selection of DVDs to rent. This may no longer be my local area, but I still have my Hackney library card!

A wonderful library space with a lot of useful books, in multiple languages as well (e.g Mandarin…read morefor example). It is worth getting a library card or coming for a visit just to check out the books or work in the space - it's the same building / door right next to the one to Canada Water station. It's right across from the mini lake by the station, so has pretty views. Sometimes there are children's events on the first floor of the library which involve singing and shouting, hard to concentrate in the rest of the library when that occurs. Three stars is mostly because the internet is unusable. It's unfortunate because otherwise the library would be a perfect space to work. The WiFi is unsecured but requires a pop up log in page to access. In the case you are able to get the log in page to load and enter your library card password log in after 30 minutes of waiting, you'll probably promptly get dropped off of it. There are various coffee shops and restaurants in London capable of hosting a WiFi connection that works for the same amount if not more people, why not this library?

The new Canada Water Library is amazing! Especially from the outside! My hubby and I think it looks…read morelike a Sand Crawler out of Star Wars, which gives it a big tick in our book and we hadn't even been inside yet! I was slightly disappointed that there wasn't a bigger fanfare about it opening (opened in November), but that might be because I don't read the local news! This library is really convenient, being right next to the tube station. It's also very well designed, with a coffee shop on the ground floor and some conference rooms/meeting rooms that can be rented out. The library seems to have a big range of books and it all feels very informal. On the upper floor, they have the special interest books, study areas and a lounging area with a great view of the pond. It's also a self-service library (like the Idea Stores in Tower Hamlets), which means (hooray!) no queuing! The variety of books seems wider than Idea Stores, which already appeals to me. I'm really happy to have a library which is so close to where I live!