This is a challenging company to review. Overall, I think the quality of their work is excellent,…read morebut on the flip side, when you ask them to do something just slightly out of the ordinary, the customer experience falls apart. There are a lot of "I can't do that" responses. One area that just bugs me is the $50 processing fee, when I am submitting a separate order with same logo that is actually on file and one that I just completed. I have learned to live with it, but it irritates the heck out of me. Another experience was when I received an email asking for confirmation of my design and quantities of an order I have just placed. I respond with "Can I add another item to my order" thinking, this is a no brainer and of course they will allow me to do so, yet, I get a response "no, your order has already shipped". So how is this possible when I haven't responded to the email they sent to me on Friday, nor have I confirmed that the order was accurate which is the purpose of that email they sent to me. It just wreaks of lack of wanting to please the customer and worse, indolence. My suggestion to this company is to understand the customer experience better, and try to accomodate. As someone who was just starting to spend thousands of dollars with them, getting these type of responses don't help and causes me to look more locally to find another company who does quality work. After all, this is not rocket science. I need to see improvement as they may lose me as a customer. So far I am only impressed with the quality of work, not my experience with Thread Logic.

I worked with Heather. I am not a graphic designer, so I came up with a simple logo and she helped…read moreto clean it up. We ordered hats for the team and polo shirts for the coaches with the team's logo on them. They turned out better than expected. The kids loved the hats and instantly put them on. My son has been wearing it every day. They look great. The coaches love the polo shirts and it helps the team to look more cohesive. We put together a competitive team for kids that love baseball and are extremely athletic but also love and play other sports so they cannot commit to the club teams that play 70 games per year at 9U. We do play all of those club teams though and overall our coaches and team uniforms look better than any of theirs. We got samples from a couple other places and they did not look nearly as professional. Great job Thread Logic. Thank you Heather.

Susan was a pleasure to work with and she was able to work within my rushed timeline. I had robes…read morefor my nieces embroidered and they turned out absolutely perfect!!

Really bad experience from start to finish. Susan missed meetings we set. I sent photos and…read moredescriptions of the monogramming I wanted for handkerchiefs--three letters in corner of each hanky. The finished product wasn't even close. The monogramming was basically in the middle of the hanky. Susan "offered" to redo the work but charge me again for it. Not much of an offer, especially since I'd have to buy new hankies. Would not recommend to anyone.

When you need some custom shirts or embroidery, this is my go to place. The staff is small, but…read morethey are all friendly and knowledgible. I would recommend this place fully!

From the owner: Thread-tastic embroidery shoppe offers a wide range of Chaska/Chanhassen sports apparel items, from…read moreknitted hats to team sweatshirts. Thread-tastic embroidery shoppe also offers a wide range of personalized baby items from baby blankets to Easter baskets.

These guys are AMAZING. We have worked with them countless times over the years. They were integral…read morein helping us create a highly customized e-commerce website that has helped our business grow immensely and have also helped us source and brand products for our company. These guys are SHARP, highly recommended.

From the owner: Imprint Engine is a branding solutions company with over 25 years of experience. Our team proudly…read moreoffers a comprehensive set of creatively engineered branding and promotional capabilities that will positively impact your brand. Our services include brand management, printed marketing collateral, logoed apparel, uniforms, promotional products, event signage, customer swag, digital promotions, branded internal or external facing e-commerce websites, and custom-made products.

Sharif is absolutely amazing. We needed a couple of sweatshirts embroidered with our business name…read more He made sure the work was done correctly. The turnaround time was very fast (within 24 hours). The work is impeccable. The price was extremely reasonable. When no one else would call us back because we only needed two pieces, Sharif told us to come right over and he would take care of us. If you are a small business, skip all of those other companies and come see Sharif.

I highly recommend this shop for custom made items. This is a great place for personalized gifts.read more

Great local shop with cool personalized gifts and creative and helpful staff. If you need something…read morespecial for someone special, Hillary's is the place to find it.

From the owner: Help making the people who matter most feel like they matter.read more

This company was a great to work with. They expedited my order and were very easy to work with…read more I ordered custom bocce shirts for our entire league. The shirt turned out great and were soo soft! Highly recommend working with Shameless inc. they have a great online catalog showing all sizes in stock and were helpful to recommend the Poly/cotton blends that I was looking for.

Jon runs a fantastic operation and I highly recommend this place to anyone. I was fortunate to get…read morein touch with him through a league a couple years back and have been going here for my wiffleball jersey needs ever since. Yes, I said wiffleball jersey needs. He does a great job with them and has very reasonable prices. As an added bonus, he's right next door to Liquor Lyles so I can stop by for a oat soda after picking up my sweet threads.

Great service and fast turn around time! I had something special that needed to be done in a…read morecouple days ands she had it ready and was beautiful!

Rita's service is classic service and quality!! Thank you for making my bracelet extra special!read more

"I'm sorry for the negative experience, but you have to realize we are not at fault here, so we…read morecan't take any responsibility for 'making it right'. Thank you for understanding!"- Felipe Delloro The issue. I ordered XL and got youth XL. I did not even know there was two kinds of XL. $150 down the drain. Big life Event will be without the cool prize. I asked for some grace and maybe a fix-hat with simple logo and got above. No verification I got back via email for purchase or delivery said "Youth XL" or I would have corrected. Company says "100% Satisfaction Guaranteed". Graphics I gave were good and well applied. Material was pretty thin, but I assume you can pick better.

High quality apparel, helpful service, and very quick turnaround time. Highly recommendedread more