We were at Scribes & Scribblers for 2 years. The babyland and first two rooms seemed ok. Then we…read moregot to the 2 1/2 - 3 year old room. Within 5 months, we went through 7 teachers. Management hires unqualified care givers and then just fires them. This was very detrimental to our child's development - especially since he was being potty trained (at least at home. The school was just confusing for him) I also feel that the facility was not very clean, especially now having experience elsewhere. Our child constantly had diarrhea, developed warts, and was sick more than normal. Between the "dirty" classrooms, unqualified staff, poor food, and horrible management, I would NEVER recommend this place to any family.
Erin Groves was awful to work with. She lied to parents and staff (I was told this by the people who were watching my child) and was hypocritical about discussing behavior of children. When my son was bitten multiple times by the same child (hers, as the staff in Babyland told me), she would lie about the situation and place blame on other children, including my own. Staff were afraid of her and allowed exceptions for her daughter that would have had other families kicked out.
If I can give any advice to parents looking for childcare, please take your business elsewhere. This is not a good environment - physically and emotionally/mentally - and is not nearly as safe as other centers. (There is no lock on the door and visitors are free to roam wherever and whenever they please.)
**Update. To follow up from below. It was 2 years ago, so that goes to sho that turnover is high.
There are some good teachers there, though. In the baby room, we liked our son's teacher. The two rooms after that were great. But the top management was the biggest issue I dealt with while there. There was some communication, but it was minimal. We were told by the office that we should have professional help with our child. Our pediatrician never said this to us.
And then one friday, we received a call to pick up our child and not to return. (So how does a family handle Monday morning with work? We were obviously in daycare because that was our option. This all happened after my husband and I started to question staff turnover, missing diapers/supplies for our son, safety and cleanliness, and why "incident reports" were being issued.) Now, I gave it some time, and we have had NO issues since at another, facility. And one that is willing to participate in step up to quality (5 star rated).
We were also never given any information on financial assistance.
