I have trusted this daycare with both of my children for the past five years, and I couldn't be…read morehappier. Both of my kids have now completed the PreK program, and we are so thankful for everything they've learned along the way to prepare them both for great success in Kindergarten. The teachers and staff are caring, patient, and supportive. Good communication with families via the App with live camera access to your childs classroom.

Childtime offers part time options and drop in care! Very helpful to any family not needing full…read moretime.

I have three children at KidsFirst. My two oldest have been there for three years, and my youngest…read morejust started. All three love going each day. My oldest is about to head to kindergarten next week and I feel completely confident that her experience with KidsFirst has greatly prepared her for school. She amazes me with all that she has learned over her time there. I didn't start my older children until 1&2 but I had to start my baby a bit earlier and I had no hesitations. She adapted to the transition to daycare with ease and I highly recommend KidsFirst. I have nothing but positive things to say about our experience throughout these past three years.

Absolutely love this place. My 2 girls are there and have been going since they were 1. The…read moreteachers are great. The leaders are great. I'm so happy i chose this place.

Both of my boys went through the entire program at Fit By Five. I drove from Avon Lake just for…read morethis program. The boys got to be silly, play, and learn all at the same time. They were well prepared for school. Now, they are in 2nd and 4th grade and they still talk about this school with fondness. The director is wonderful with your tuition as well. He is often fixing the grounds himself. My personal favorite, they NEVER asked for fundraisers. If you wanted to, you could bring in a snack but that is it.

We LOVE Fit By Five! Both my children (2 and 4) attend and I couldn't be more pleased with our…read moreexperience. I knew my 4 year old daughter would thrive, she loves learning and typically does well in any kind of environment. But I wasn't expecting her to learn so much while having fun, she loves all the obstacles and new things she gets to try. I thought my 2 year old son would really struggle, he can be pretty difficult at home but the transition for him couldn't have been easier. The staff is so loving and creates an environment perfect for his age group. We couldn't be more pleased we decided to send them to Fit by Five.

I cannot say enough good things about Little Feet! I love it here and, more importantly, so do my…read morekids. The staff are fantastic -- compassionate, caring, and trustworthy. It goes far beyond just babysitting. I'm consistently amazed at what my preschooler has learned there. I'm appreciative of the little stories or highlights of the day that the staff will share when I pick them up. I'm grateful for the gentle, non-judgmental guidance we've been offered when I just couldn't figure out those terrible twos or how to get through potty training. Highly recommend!

Love the teachers in the infant room, Jackie and Sydney. Their passion for working with children…read moreand open lines of communication have made my transition from maternity leave to work easier than expected. They genuinely care for the development of my son, and have followed through with all of the requests I have made. I also appreciate their thoroughness for cleaning. Would highly recommend this facility.

We've sent our daughter to Westlake KinderCare full time since she was 3 months old. She's now…read morealmost 4 and about to enter their pre-k program. We are very happy with the care and education she has received over the years, and have been super satisfied with the communication from both the director and teacher. I am a teacher myself, and love the fact that she is getting a solid phonics foundation through their small group phonics program. I would happily recommend Westlake KinderCare to any prospective family.

Kindercare has been a valuable part of our family for several years now. They are more than a…read moredaycare. They are compassionate contributors to our children's development emotionally, socially and educationally. They are like an extension of our own family and have become important figures in our children's lives. I want to thank everyone that works there for helping raise the two most important people in my life!!

Our daughter has been going here for over a year, and it's been great! She started in the preschool…read moreclassroom and is now in pre-k 2. The teachers have been wonderful, only downside is that two of her teachers have turned over, but the new teachers they've brought in are great replacements. Primrose has very high standards for their teachers, which we appreciate. We also like the philosophy of balanced learning, and a structured daily schedule. We're confident our daughter will be well prepared for kindergarten thanks to the learning plans and environment Primrose creates. Additionally, the building and classrooms are very clean (I toured other places that were not as impressive). We also love that Primrose provides lunch and snacks! Not having to prepare food in the morning or night before is a fantastic perk.

My 20 month old was kicked out for biting within 5 weeks of her first bite here (after 3+ mo with…read moreno incidents after she started there). We did not get the state required incident reports when it allegedly happened. They assured us they were working with her but I can't see how that was true - or maybe it was just incompetence. I walked in on a Tuesday to pick her up and was told it was her last day despite being told we would get "as much time as we needed" for notice to find somewhere else if it got to that point. They couldn't even tell us to our faces what they were doing. She almost immediately stopped biting upon starting at another local school. This place has a fair amount of turnover in staff, many of whom have minimal experience in child care relative to the other comparable local schools. I have a lot of other things I could say about this place but simply put - I don't recommend it.

Great experiences with the teachers throughout the school. Very interactive with the children.read more

Great with little kids but not that great as the kids get older. Everyone who works there seems…read morereally scared of the owner.

I have so much love for Heights One World, so this is going to be long! I've been a parent at…read moreHeight's One World since about 2016. My daughter, who is in elementary school now, spent all but her first year of daycare there. My son is currently enrolled and has been since he was a baby. I only experience with one other daycare facility. It was part of a pricey chain and everything was crisp and clean. It was much more of a business than a homey environment for a child to spend the majority of their week in. Heights One World was a breath of fresh air, and I am grateful that we found them every day. My son still has at least two years left there before going to kindergarten and I am already feeling sad that our time is coming to an end. cannot say enough things about them, but here are a few. The administration & Teachers: You couldn't ask for better people to be running it. Jennifer (Admin) and Laurie (owner) are the most flexible and kind people. My kids have always gone four days a week and any time I ever needed to add an extra day they ALWAYS made it work. Swapping a day was never a problem. They have standard options, but are extremely flexible. From what I have seen, they have never turned a request down for a different schedule, or not done everything they can to help parents meet the needs of busy schedules. They have honored every request for individualized care, heard every complaint and concern, and taken action. When COVID hit they took a lot of precautions to stay open, and avoided outbreaks for the first 1.5 years. My kids never felt the full impact of COVID because they went to their second home everyday and continued to play outside and be with their friends. When the class of pre-k kids were nearing the end of their time there, they spoke to the parents and added a Kindergarten class for those kids so that they wouldn't have to have their first year of real school be experienced virtually. I will be forever grateful for this. My daughter and family wouldn't have survived virtual kindergarten. Not only did they add a Kindergarten class (which is no small feat), they did it amazingly. It was such a wonderful year and my daughter is thriving in first grade. My daughter's birthday is yet another example of their flexibility and affection for their families. They allowed me to host her party in their outdoor space and were so accommodating about it (and did not charge a dime). It was the least stressful kids party ever, and everyone had the best time. Lori and Rich were there the whole time and Rich got the hose out for the kids and did all kinds of fun stuff for them. As far as learning and curriculum goes, they also get 5 stars from me. They do amazing art projects, and really teach the kids about many different countries, cultures, and religions. They have many food days that includes cooking and eating the food from the cultures they are studying. The kids get to learn by doing and help cook the meals in various, age appropriate ways. I understand that everyone has different experiences, but I think anyone would be lucky to part of the family there. I have had one or two experiences that I took issue with there, but both times they listened and did what I asked them to do, and have never made me feel bad for asking. So all in all, I obviously am grateful for these people, and HIGHLY recommend them as childcare providers

No Cameras, No Accountability…read more My child was enrolled in the Newborn room at Heights One World from April 2021-January 2022. During that span of time, we picked him up to discover two serious injuries that were not disclosed to us by an incident report or phone call. The first incident was a dislocated left elbow which took place in June when he was only 7 months old. There was no explanation as to how or when it happened, but it was clear that our child was distraught and completely not using one arm until we got it x-rayed and a doctor popped his elbow back into place. This type of injury is not uncommon, but it is caused by being picked up inappropriately by the arms instead of the armpits. We were told by the teachers and administrators that our child would be safe there and that additional care would be provided to ensure that nothing like that would happen again. Looking back, we deeply regret not withdrawing him at that point because the second incident was significantly worse. In January, when our son was 14 months old, we arrived at the daycare and could hear him crying in a very painful, unusual way. We had never seen him like this before. When we asked about what happened, we were told that the crying started after one floating teacher/aide was left alone with him to change his diaper. This person was also present/in the room when the first incident happened. After taking him to the doctor and getting him x-rayed, we discovered that his right arm was fractured. We were not only concerned for our child's safety, but the safety of other children. We contacted the police to file a report and then contacted the daycare administrators to provide a written record of the information that we knew thus far. We had so many unanswered questions and requested a meeting. Their response, prior to learning about law enforcement being contacted, was essentially that if there is no incident report then there was no incident however, they would meet with us. They claimed to have interviewed with the teachers in the Newborn room and the information had changed from what was said to us the day we picked him up and what was said to us via text messages, to now a new story that protected the daycare staff from being implicated. Instead of showing concern for our child's wellbeing, they were incredibly defensive. Then, after the investigation began, the administrators contacted us again to say that they would no longer be interested in a meeting or resolution with us. That kind of behavior would be shocking and disturbing to any parent. It reinforced the need for us to trust our gut as we did to get the authorities involved. Our son was put in a cast for two weeks (as shown in the photo) and upon getting it removed, struggled to begin crawling again. He continues to have a trauma response anytime he is up on a traditional changing table because that is most likely how/where he fell and broke his arm. I truly appreciate how quickly the local police department, state licensing agency, and CPS responded to this case. We knew that without cameras in the facility or employees that are willing to tell the truth, it would be hard to get answers. The person directly responsible for causing harm to our child has not come forward, but the case is still open. If you have any information that could be relevant to this case, please reach out to us. I continue to look back on the experience and just wish it didn't have to come to this. If they had cameras installed after the first incident, this could have been avoided. Still to this day, they do not have cameras which says a lot about how seriously they're taking these claims and striving to do better. Be better! For the safety of our kids. While I feel sadness and empathy for how truthful this review is, it is not done with ill will or malice. Parents that are looking for a safe place for their children are looking for honesty in order to have an informed opinion. I hope that this can serve as an understanding of our experience at this daycare.