I failed to confirm appointment and the clinic canceled it with no notice. Do not go here if you…read morevalue your time. The office staff is neither kind nor considerate. Or, as they would say, "Sorry" and walk away.

Avoid this clinic at all costs. I came in with neck and back…read morepain, expecting to be referred for an MRI. Instead, I was told that imaging wasn't necessary and was recommended a course of massages. After two weeks, there was some slight improvement, and I was informed that Dr. Peter would perform spinal manipulations on my neck. I clearly expressed that I was afraid of any neck-related procedures. While I was lying face down on the table, the doctor entered without a greeting or explanation, abruptly cracked my neck on both sides, and walked out without saying a word. Immediately after the procedure, I developed a severe headache on my way home. Ibuprofen helped for the first few days, but soon after, I began experiencing nausea, dizziness, and worsening pain. When I called the clinic to report these symptoms, I was given an appointment only several days later. At the follow-up, Dr. Peter falsely claimed that I had refused an MRI at the beginning, which is not true. When I corrected him, he threatened to call the police if I didn't leave the clinic within three minutes. No referral for MRI or proper treatment (such as steroids) was provided. It felt like they were trying to avoid having any documented evidence of their mistakes. This experience was not only unprofessional but also dangerous. I strongly advise against going to this clinic -- especially allowing anyone to perform neck manipulations without proper imaging. Dr. Peter showed a shocking lack of professionalism, communication, and concern for patient safety.

went to the ER and was taken in quickly efficiently. after…read morexrays, the attending ER physician diagnosed the problem and sent us back home with necessary meds and followup. all in all, a really good experience.

I've been coming to immediate care a few times throughout the years, and I'm really impressed with…read morehow easy and simple it is coming here and seeing someone. I most recently saw Dr. Lubna and she was fantastic.

This is, without a doubt, the worst-run doctor's office we've ever experienced. The front desk…read morestaff is consistently rude and seems unhappy to be there. They don't even know which insurance plans they accept--every one of our claims was incorrectly filed as out-of-network when they were actually in-network. Fixing this has been a major hassle, and despite multiple messages asking for the billing manager to call us back, no one has returned our calls. Instead, we were told that the doctor's wife handles billing, but no one knows when she comes in. We are now receiving final bill notices, yet the office has locked us out of the patient portal due to non-payment, making it impossible to access our records or communicate through that system. When my wife asked how she could reach her doctor or someone who could help, she was told to use the portal--the very one we had been locked out of. All we are trying to do is get them to resubmit these claims correctly as in-network so we can pay the bill and move on. That's it. And yet, we're met with roadblock after roadblock. To top it off, they advertise themselves as a concierge practice, which is laughable. Concierge medicine is supposed to provide premium care, personalized attention, and easy access to the physician and staff. Here, they don't even answer the phone over lunch. Why not stagger lunch breaks like any other service-oriented business instead of shutting down entirely? The final straw was when my wife--who is battling stage 4 cancer--called for the third time to resolve this, only to be scolded for trying to fix a 2024 billing issue in 2025. Unfortunately, we had more pressing matters last year. We're done. As soon as this gets resolved, we'll be finding a new doctor. If you're considering this practice, I'd strongly recommend looking elsewhere.

Great preventative approach to medical care. Dr Nikurs is very kind and thorough. My hypertension…read moreis now under control.

The staff are cordial and did a great job with my physical therapy. The problem is the people that…read morerun the front desk. I was aware that a "cancellation" fee could be applied if I missed an appointment and I indeed had to cancel an appointment. The reason was when I woke up the day of my session I had immense pain in my achilles heel to the point I could barely walk. I believe I had to have messed it up the night before walking on my small treadmill in my condo. It literally happened overnight. I called the Athletico in Skokie the morning of my session and explained why I couldn't make it in. She mentioned there could be a "cancellation" fee and when I pleaded that it be waived she said she didn't control that and thus I called their general billing number and they said the exact same thing. They didn't control the cancellation fee and that it would be generated at the actual location. When I attended my next session no mention was made that I was charged the cancellation fee and so i figured that they waived it. Now three weeks later as I have finished all my sessions I found out the Athletico in Skokie did indeed charge me the $40 cancellation fee. No one ever mentioned it, I didn't give them my credit card to keep on file but someone at the front desk must have taken it upon themself and sent billing a cancellation fee. Now, on top of this b.s they also over charged my co-pay $10.00 for eleven of the twelve sessions which amounted to $110 total in over charges with my co-pay. The same dirtbags in the front desk lied to me and said BILLING instructed them to charge $115 a visit and yet my insurance statement said my co-pay was $105.000. When my insurance company called Athletico billing they agreed it was supposed to be $105.00. These people that work the front desk at Athletico are complete scumbags! This review is my only way of getting justice for the b.s they pulled on me! Screw them!

Kristie stayed late for me. She was generous with her time and I appreciated that. She was also…read morevery straightforward in her recommendations for what to do to get better.

David helped me with occupational hand therap. I was able to go back to my full ROM and work. He…read morewas attentive and helpful. Any questions or concerns he was very responsive and helpful.

I'm 72 years old and just went through a series of operations that weakened my muscle tissue and my…read moreability to walk and balance. The staff at ATI took care to evaluate my condition and plan a series of therapy sessions. They tracked my progress and adjusted my physical therapy as needed. Great, professional, and caring staff..Highly recommended,

YES, YES, YES. Got orthopedic issues, this is your place to go…read more I've used to different Doctors here and both are the best, if you have to wait, it's well worth it. They will get it fixed.

Here's the thing: how you feel about OSS will depend entirely on which doctor you have. The…read morenon-doctor staff all seem to be professional and helpful. I've seen Dr. Jordan Goldstein and he is excellent. He's in the exam room within 5 minutes of your scheduled appointment time, and he's very responsive to patient's needs. I can't say enough good things about him. Dr. Mo is really good too, taking an appropriately conservative approach with a persistent wrist injury that our daughter had. We've appreciated her quality of car. Dr. Lyon, on the other hand, consistently runs 90-120 minutes late for his appointments and was a really bad fit for me. I felt like he moved the goalposts on my recovery from a total knee replacement, and I ended up going to a different practice to get appropriate treatment (which helped my recovery).

09/18/26 - Here for a CT Scan. Beautiful facility of course I'm biased because the firm I use to…read morework for designed it. Keeping my fingers & eyes crossed that nothing is wrong

The wife needed a non-mammogram imaging service provided at this center. This is a first class…read moreoperation as a part of the first class Lutheran General Hospital complex. The Center for Advanced Care also includes LGH's Caldwell Breast Center which does mammograms, ultrasounds, etc for women, and which she also utilizes annually. Fortunately we don't need to visit very often here otherwise but it is nice and convenient to have this facility and its specialized services so close to home and with easy, free garage parking and access. Staffers are great and the whole operation is well organized. Big thumbs up, but don't come here without insurance coverage unless you want to go under, eeek!

All the pictures are very old. There's not a hair salon anymore. Very bad administration. This…read morefacility is mainly concerned about making money. They fill the patients with carbs and heavy starches to save money. Just awful. I saw mice regularly

My husband just completed a stay at Alden Estates on Old Orchard Rd, Skokie…read more From beginning to end, it was an outstanding experience. We were treated with kindness, understanding and high quality care. The facility, itself, is warm and inviting, feels like a "bed and breakfast"! His every need was met. The nursing and assistant staff were all wonderful from Lexi, the administrator, Alex, an aide and Jazmin and Maita, Indal and Cosmos, our nurses who were skilled and very pleasant and attentive. The dining room staff was also excellent. The facility is very clean and inviting. The daily craft sessions were entertaining and much appreciated! All in all, it was a wonderful experience and it is tops on our list if ever needed again. Susi G