Unlike the other reviewer, I have had a great experience with the staff at Deerpath Primary Care. I…read moremoved to the area from Indiana and had no contact in the area, and found Dr. Lisa Newman after extensive research on her credentials online. Scheduling is very efficient, the staff is friendly and courteous, and Dr. Newman immediately put me at ease. This is a very professional clinic and sees only adult patients, I believe. Most communication is backed up with email reminders and an online portal so you can complete all your paperwork ahead of time so you don't need to get there so early the first time. I had my labs drawn during my first visit and the results were available after one week, viewable through my DPI "portal", and Dr. Newman called me personally to explain them, without my prompting. I highly recommend this clinic. The excellent, friendly patient care really shines when paired with it's easy and transparent web presence. It is very professional and I have full confidence that my heath is in good hands with the men and women working there.

This clinic tries to improve their customer service, but they still fall short. No one answers the…read morephone when you call, and they don't call back right away when you leave a message. They established a patient portal where one can e-mail a nurse, but the e-mails are often misunderstood (i.e. they sent a prescription to Wal-Mart instead of Walgreens). Recently, I asked for a refill of a particular prescription. Instead of filling up a 30 day supply, I ended up getting TWO pills! That's $7.50 a pill...! I am going to look around for another primary care doctor. They do have a nice facility in a professional building, but looks can be deceiving. If you have other medical options, explore them.

My 1st appointment with Dr. Jennifer Capezio was a rewarding experience and a positive start in my…read moreRA journey, 8 years ago. Every visit, I have renew commitment and clarity concerning my disease activity. Dr. Capezio is compassionate, open minded, honest, knowledgeable, encouraging and helps me get clear, on what is going on. She always has a plan of action, tailored to my disease activity and flexible to make necessary adjustments, when appropriate. I appreciate the consist laboratory monitoring, which helps my state of mind. I realized early on that my stressful work environment, long hours, inadequate sleep patterns and weekly travels, was not agreeing with my disease activity. Both, Dr. Capezio and her PA, Kathy have helped me reclaim my smile again. I understand my disease and got clear on with I need to do to help control my disease. Just my IV treatments, is not enough. I am also now Vegan, have lost some weight, Yoga, Pilates, routine Stretches, Acupunture, Chiropractic treatments, long walks, bicycling, rubber bands workouts and meditation. And yes, there are still challenges. And, some Good and bad days! I am blessed to have Dr. Capezio, as my Rheumatologist. Her enthusiastic attitude at helping patients is refreshing, to witness. She has exceeded my expectations. Her clinical knowledge, expertise, experience, passion, dedication and achievements as a physician and teacher has help me become a better compliant patient. She listens and problem solves by using sound, well documented approaches, which I really appreciate her knowledge in this speciality. She has remain that same, passionate and engaging physician, whom I started with, after my diagnosis of RA, over 8 years ago.

I am hurting badly so one looks for a doctor when self-management of pain isn't working anymore…read more I called in the Middle of August 2017 for an appointment within a reasonable time, particular with 4 doctors listed for this office. What is a reasonable time? 1 week, 2 weeks? I was told the first possible appointment would be in November 2017! Lucky me, LOL, that it is still in this year! What do I with all that pain which doesn't let me fall asleep or even wakes me up? Or I tell people I come in contact with, I am not moody but I am hurting! I am glad that the Office seems to do well but get a larger office and more doctors to handle all with the aging and longer living population in the area NOW!

Went for a routine exam and to check a few spots. I am glad I chose this doctor because I felt…read morecomfortable with the exam and her explanation of what they found. Melinda Simon M.D. explained how to proceed and took care of my issues. Very happy I chose DD and would highly recommend to anyone. Thank You

Went here with a close friend. The registration staff were very nice to her and offered her easy…read moreregistration on her phone. The wait time was rather short and the water dispenser a must have for both of us who drink a lot of water in a day. In the clinic room the clinic staff offered her plenty of time to discuss her issues and make sure every concern was handled. The nurse and the physician were extremely kind in handling a high complexity patient. She elected to have a skin tag removal done which was nearly painless, which hasn't been her prior experiences. My friend and I will definitely be coming back to this office. She told me after I referred her to Derick and after her visit that she understood what I meant when I said "Derick Dermatology is the Rolls Royce of dermatology." Though we learned by experience that Derick looks and runs like a Rolls Royce costs are well in the lower tier of expenditure. To the point it'll be a surprise of how low the prices are. I and her were astounded at how low the cost was.

Super great service and highly knowledgeable! I see Cecelia Pasquesi for cosmetic services and she…read more100% knows her stuff! She has helped so much, and she gives the best suggestions. I even went in for a specific appointment and she noticed I burned my forehead with my curling iron and gave me just enough product in a tiny take home sample container to help heal it without me having to buy a tube that likely had more product than needed (she said it should heal up in about 3 days and that's exactly what happened). Appreciated that so much... I was worried about it becoming a scar. She really pays attention and cares about helping you reach your skincare goals! I also see Dr. Burke and the skincare regimen he has put me on has made a huge difference in my skin, achieving glowy, hydrated, clear, healthy looking skin!

The P.A. is see here is really good, so that's not the issue. Office staff is ... not good. They…read morescheduled me for an appointment on a day when their office was closed, then never called or contacted me to reschedule. I drove over from Libertyville to find an empty office. I then asked to speak with the office manager to discuss, and she dodged me endlessly until I didn't bother asking anymore. Don't expect much courtesy or professionalism in the waiting room.

Always kind and helpful. Able to walk in and get various imaging services done in a timely manner…read more Much cheaper on my insurance plan than going to a hospital or clinic. I've gotten both x-rays and cat scans here. Techs were always professional. Recommend!

This place is a scam! They told us it would be $700 for an MRI, but they refused to share the cost…read moresummary with us. They blamed it on insurance. So glad we did not schedule with them! Rude service so we went elsewhere, and the other place was over $600 cheaper. DO NOT GO HERE!

What a great experience. Imagine sitting in comfort and…read morereceiving a MRI? Everyone was kind and efficient and made the test very easy and relaxing

I would not recommend this place at all…read more I was scheduled for an MRI on September 28, only to receive a call two days before the appointment saying it had to be rescheduled due to technical issues. I was given a new appointment for October 5, and then, once again, received a call just two days beforehand saying it had to be rescheduled or cancelled for the same reason. I urgently need this MRI, and after wasting a significant amount of time relying on this facility, they could only offer me a much later appointment that I could not accept. I understand that technical problems can happen, but cancelling a patient's appointment twice at the last minute without providing a timely alternative is extremely frustrating and shows very little consideration for patients who need medical care. I would not recommend this facility. My experience has been extremely disappointing and unreliable.

So far everything is good not waiting too long but waiting long for doctor come other than that…read moreeverything is good

Every thing... it is extremely difficult to contact a Dr. . Almost impossible to schedule an…read moreappointment that is convenient for the patient. The Northwestern app is not easy to navigate and the scheduling dept. are rude. I am done with Northwestern Medical. I would highly recommend any other medical service provider

Well overdue review for Dr. Morno, Dr. Bahkos and their staff. To preface, I'm a licensed…read moreesthetician myself and previously worked for a cosmetic dermatologist so have had my fair share of different providers take care of me. I've been seeing Dr. Morno for a year or so, for Botox and filler. She is amazing! I've never been so happy with my results, she is humorous, very smart and kind. Listens to my likes/dislikes. Such an artist! She has amazing credentials as an Allergan trainer and experience as an ocular surgeon. I would not go to anyone else for injections moving forward. She also performed a session of microneedling/PRF injections under my eyes and the results are fantastic. I've scheduled another session. I would trust no one else with my under eye. 10/10! I can't say enough about her. In addition, I visited Dr. Bakhos for surgical removal of a lesion right on my cheek and the results healed beautifully. I would highly recommend both of them, whether you are needing a surgical treatment or simply visiting the med spa. Both med spa and surgery offices have the KINDEST, most professional staff. These treatments are not the most fun and someone is there every time holding your hand. Everyone I have met has been patient, kind, communicative and so well educated on procedures/processes/outcomes. Shoutout to Alicia, Alexa and the awesome assistant who worked with me during Dr. Bahkos procedure. Highly recommend for the best service and results every time. Do not hesitant to visit RL.

I'm disappointed with how this office handled a missed appointment. I did not receive a text…read morereminder or confirmation for the appointment, which I typically rely on--especially since the appointment was scheduled far in advance. I was not informed that no reminder would be sent. When I explained this, I was told that reminders are only a courtesy and that patients are fully responsible regardless. While I understand policies, I was hoping for some flexibility or a one-time courtesy waiver given the circumstances. Unfortunately, there was no willingness to meet in the middle. Because of this experience, I chose to cancel my future appointments. Just sharing so others are aware to closely track appointments on their own and not rely on reminders. After I requested cancellation of my future appointments, I did not receive a response or confirmation that my future appointments are cancelled. This further reinforced my experience of poor communication.