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    3.3 (4 reviews)
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    Hotel Mercure Paris la Défense 5

    Hotel Mercure Paris la Défense 5

    (21 reviews)

    €€

    Our tour stayed here for a couple nights late May 23. There were two other tours in the hotel. They…read morewere clearly was not configured to handle it. Breakfasts were a disaster with long lines. Cold gooey runny eggs, cold potatoes, and cold rice when it was available. Soggy croissants. Applesauce and yogurt were fine. Worst hotel food food I've ever had. Rooms were compact but reasonably furnished. Front desk staff was supercilious and demeaning to guests in AM. We were waiting for a real breakfast and lingering near their restaurant before it opened. The front desk person came and shooed us away, adjusting the barrier rope ostentatiously. Evening front desk staff was more courteous and gave me a shaving razor which I'd forgot. They ran out of laundered bath towels and gave us two hand towels for our shower. Good location in La defense. Great bakery around corner. Room seem reasonably clean, beds comfortable, staff completely out of their depth

    Before I hate on this hotel too much, I will say that it was affordable, good service, food was…read moregood, and it was in a decent area, close to the arena, but I did have many issues with this hotel. Number one, in the room that I was staying in, there seemed to be parasitic bugs that looked like very tiny beetles in the bed. I am not from Paris so I don't know exactly what they were, but when i killed one there was a decent bright red splatter that stained my shirt. Although I was quite a bit freaked out i called the front desk at about one in the morning and they switched our room. the new room did not seem to have bugs, so hopefully that was just something to do with the people who stayed in that room before me. the next morning, i discovered mold on the shower walls and the shower was very hard to operate.

    Melia Paris La Defense

    Melia Paris La Defense

    (13 reviews)

    €€€

    This hotel is located in La Defense. Modern part and high rise buildings part of the Paris. For…read moreEmily in Paris fans, this is where Alfie's apartment was. This hotel is not bad, if you plan to visit for couple of days. I have stayed in better hotels. Honestly I was having issues with the WiFi. I was not able to connect to Internet during my stay. This is a nice hotel, but nothing special. This is not a luxury hotel like some of the hotels in Europe. Rooms are huge and comfortable. They offer continental breakfast. They also have restaurant located on the first floor. This hotel also has a roof top. They are open most of the nights , if I remember right they are closed on Mondays. Also, this hotel is in walking distance to Metro and shopping center. During my stay in this hotel. I didn't have any issues communicating with staff. All of them spoke English and were nice and friendly. Breakfast is offered for 25 Euros. You can request it when booking the room. Parking is 31 Euros daily.

    So this is easy, My wife and I come to France, fresh off a…read moreten hour flight and an additional hour long Uber ride (our driver couldn't find the entrance and arrive at this beautiful hotel at 6am (reservation withstanding) only to be told that we can't check in until 3pm due to the hotel not having some check in system in place. Of course we're American and the entire staff is speaking French so there's already a huge handicap in place. My wife speaks to the Supervisor for a few minutes and then she comes into the hotels eatery to tell me this news. So we wait, and wait and wait. From 6am to 11am. The hotel now is bustling with activity and I see people coming and going as well as stopping at the front desk to check in. I literally am sitting here watching the "Supervisor" take check in after check in and the "Priority" of getting us into our room is amiss. She doesn't come by to tell us anything. When I approach, I'm humble and not angry and I request that we be put into a room and once they get their systems on line we can complete our check in. She tells me as soon as a room is cleaned we can be taken in. I have counted at least 5 people within a twenty minute period be checked in and given keys to rooms yet, the couple that was here at 6am that had a reservation is still sitting in the cold cafe next door exhausted and ready to fall asleep. I don't know much about this company OR it's standard but if you're American, Black, and arrive early, do yourself a favor and walk a brisk 230 feet to one of the neighboring hotels because clearly, this hotel does not care if you have a reservation, have flown 10 hours OR is supported by one of the biggest companies in America. I wish I could give half a star because that is how it feels. On a positive note, our Uber driver was at least entertaining.

    Hilton Paris la Défense - Restaurant

    Hilton Paris la Défense

    (39 reviews)

    €€

    Dates of stay: September 9 - September 13, 2022 Room: 204…read more I was optimistic that this hotel, just outside of Paris, would be the perfect place for the Paris portion of our honeymoon, but it was pretty disappointing on multiple fronts. The first is that there was no upgrades available; seems odd that a Diamond member staying four nights would get a little something, but apparently not. Not the end of the world, just another little thing to add to the pile. Check in was at least efficient, we were able to get our keys and get over to our room within just a couple of minutes. The room however, left much to be desired. Not even sure where to start: The piece of art near the door was taken off the wall and remained sitting on the shelf in the entryway for the entire stay. There were hooks in the living room for another piece of art, but that was nowhere to be found. The room was relatively spacious for France, with a decent-sized closet and television, plus a small couch with a table that would have been good for a meal brought into the room. The mini fridge was helpful for stashing waters to keep hydrated and USB ports were plentiful for charging. The bed was also firm and had enough pillows for both of us. The bathroom was a big disappointment. There is no shelf in the shower, which is very small. I ended up tucking a towel into the rack in the back and stuffing items into the folds. Sadly, each day housekeeping undid this and I had to redo it to take a shower. The counter in the bathroom is a bit too small for two people though I appreciated the makeup mirror to check Housekeeping was scattershot; some days we received more water and others we did not. Some days we received a new complement of toiletry items and some days we did not. A crib sat a couple doors down from our room in the hallway for the first two days of our trip. Thankfully it was devoid of children when we came across it! The carpets on the second floor always looked as though they hadn't been vacuumed in days and I was relieved that I never dropped anything on the floor as I would then have to determine if I wanted to risk picking it up again or leave it as a gift of the wind, given the condition of the carpet. The gym was decent for the size of the hotel and never too busy, though why they left a giant container of disinfectant wipes open on the counter instead of in the container just above it was odd to me; each morning I had to throw away several dry wipes to get to one that would actually disinfect. Do not use the currency exchange services! When we visited, the Euro was at about even with the dollar, but the hotel was offering .77 Euros to the dollar, a giant windfall for the hotel! I just wish the other Hilton hotels in Paris weren't so expensive as this one was a bit of a dud.

    We typically try to stay at Hiltons when traveling and this location had a great rate during our…read morestay. Unfortunately, it was a bit of a letdown. They are currently undergoing renovations and the usual entrance wasn't accessible. There is nowhere by the hotel to physically drive up to it. You have to park far away and walk no matter what. They are attached to the CNIT Center, which would've been helpful to know when trying to find this place late at night (after 9pm you cannot enter the hotel through the daytime entrance). There is a parking garage conveniently located nearby to park at and they are also right at a metro stop, which was useful for coming and going around the city. The bathroom was gorgeous in our room. The bed was comfy. What I found odd is that the window is not actually to the outside, it's looking into the CNIT center. Really messed with the overall lighting in the room. If coming to Paris again, I'd opt for a hotel more conveniently situated for accessing by car, but this spot is nice and the staff are helpful.

    Ibis - hotels - Updated May 2026

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