I recently stayed at this hotel for 6 nights booked a suite room oceanview and unfortunately, I have to say that my experience was disappointing, particularly regarding the cleanliness of the room and the housekeeping service.
Upon arrival, I noticed that the room did not meet the standards one would expect from a hotel of this caliber. The overall cleanliness was below average, with dust in the corners and noticeable stains on the furniture. Woke up itchy on our firstnight and I have to asked them to change our sheets.
One of the major issues we encountered was the lack of basic amenities. Despite requesting a refill for hand soap multiple times, it took an unacceptably long time for housekeeping and reception to respond. Each time I called, it felt like I was waiting indefinitely, which is not what you want during a hotel stay. read more