I spent 2 hours there with my granddaughter for her birthday. When we went to pick up our pieces I…read morewas told that 1 of them had been broken! My memory with my granddaughter was shattered! They did not even have the courtesy to call in advance and tell me it was broken! They offered to order another piece for me to paint free of charge but for what?? Why would I want to spend another 2 hours by myself painting another piece again? It was a small figurine and it was very tedious work! I asked if I could take the pieces home anyway just for the memory and I could try to glue it, and the lady told me I couldn't! I asked her why if they were just going to throw it in the trash anyway, and she told me it was their policy! Are you kidding me?? How does that even make sense? She refunded my money for the piece, but when I got home, I realized I was not refunded the tax that I originally paid either! I deserve an explanation from the manager as to why no one bothered to call me to let me know my piece was broken, as well as not being refunded the tax, and not being able to take the broken piece home when they were just going to trash it anyway.

I was trying pottery painting for the very first time and definitely enjoyed every bit of it. It…read morewas fun and a very different experience. The girl who was working there was very friendly and helpful and was patient even when I needed more time and that too after they were closed already. When I went there I expected it to be like paint night where they give you the design and show you how to make it but here you get to be creative and do whatever comes to your mind. Note - remember it takes a week to get the finished product back.

This place is a joke! We brought my kids here to paint gifts for Christmas in November of 2024 it…read moreis now June of 2025 and they refuse to give us our items!! WE PAID THERE RIDICULOUSLY HIGH PRICES TO BE ROBBED!!! If i could give them 0 stars I would!!! Tried 4 times to pick up our items!!! Looking to report them to the city!!! Do not recommend!!! And to top it off the workers are rude and act annoyed if you ask questions or need something! Take your money elsewhere where!!!

The good part first... very calm & peaceful atmosphere. Relaxing activity. Quiet…read more The not so good... very limited quantities. Seriously. Could choose from about 10 items. The kiln doesn't work. Apparently hasn't for quite some time and no idea when it might work again. So you have to take your item to the local library to be fired. We were not told this upon arrival. I actually asked if they were going out of business. Nope. Just barely surviving I think. So if you're not in a hurry ( said it could maybe be summer) to get your item and if you're not picky what you paint it's a great place to go.

Pet-friendly and super welcoming! I brought my little dog…read moreinto Hobby Lobby and everyone was so friendly and kind, even when he barked a few times! The staff didn't mind at all and made us feel completely welcomed. Love shopping here, and I really appreciate that they're pet-friendly. Highly recommend!

My daughter and I were in the store for the first time (we usually shop in Evansville, IN or…read moreElizabethtown, KY) and really enjoyed looking around and picking up a few items. The checkout lady was very sweet, but I noticed my daughter acting funny and by the time we got to the car she was in tears. It seems that the two employees standing by the front door were making fun of my daughter because of her weight! She begged me not to go back in the store to confront them, and it's probably a good thing I didn't because I assure you it wouldn't have been pleasant. I find it pretty hard to understand how a company that claims to be so Christian that they won't be open on Sunday can condone paying people to stand at the front door and making fun of customers!! Needless to say we won't be back to this location and probably not to any Hobby Lobby!!

The store is full of helpful employees, but it does take some skill to find the ones who really…read moreknow what they're doing. Even if you catch someone who's new to the store or unfamiliar with crafting, they're usually able to point you to someone who knows a bit more. I really wish they sold fabric. An employee recently told me plans to sell fabric were scrapped in favor of selling themed party supplies, which is fine I suppose but with Joann's gone and Michael's advertising that they're going to be selling Joann's products now, this feels like a really big missed opportunity. I'd been wanting them to sell fabric since they opened and I was starting to get hopeful that it might really happen soon.

Arts and crafts stores are my kryptonite. I came here because they are a UPS drop off point, and I…read morehad an item I needed to return to amazon ASAP. I had never done an amazon return at a UPS point, so I wasn't sure how it worked... would they box it up? Would I need to bring my own box/tape? We come crashing into the store with a bag of packing tape, scissors, and a box at 8:15 pm, when they're going to close at 9:00--- we were an absolute disaster, but Sky was so kind and patient with us!! Amazing customer service, and very friendly! The return made it to amazon on time (this was literally the last day to return it, so I'm so glad they were able to process it) and all worked out! We also got some summer garden items for 70%, so that's a win! Always love fake tropical plants!

Staff is always friendly, and helpful. I have had issues with the app. And be sure to read the…read morecoupons. You'll be disappointed if you don't.

From the owner: Visit your local JOANN Fabric and Craft Store at 5241 Frederica St in Owensboro, KY to shop fabric,…read moresewing, yarn, baking, and other craft supplies.