On my initial visit I was kept waiting for 2 hours and ended up seeing a nurse practitioner because…read morethe doctor was unavailable. When I went in for my scheduled colonoscopy, I was kept waiting several hours before I was taken into the procedure room. I made a follow up appointment and was called that afternoon that the doctor was unavailable but she can call me later that day they would call to check me in to obtain my co-pay who charges a co-pay for a follow up to a procedure. I've never had to do that before they called me to check in 30 minutes after they said they would and the doctor would be calling me in 10 minutes. It is now an hour later and I still haven't received a call. I'm going into the office to collect my records and will never use this facility again.

Although the NP was very nice I never met with the doctor with whom I had made the appointment…read morewith.. no reason was given . The NP told me I needed an MRI and sonogram immediately (that day) which alarmed me. I got an appointment for an MRI a few days later. The NP called after the results were on the portal and told me I needed to meet with a surgeon. Still no discussion with the doctor. Her reasons for my needing to meet with the surgeon were short and not understood or explained to me . Overall a rushed, concerning appointment with no interaction with the doctor whatsoever. Don't make appointments when it's obvious you don't plan to keep them...

Super smart, friendly, understanding Gastro doctor who listens to your concerns .. Qualifications…read morethrough the roof and a very nice person. Loves the Mets and playing Pickleball too!!

Had a procedure scheduled for 11/07/25. I hadn't received any prep instructions so I called their…read moreoffice 11/05/25. I called four times that day, leaving a total of three messages. Nobody called me back that day, despite their office being open until 6pm. They called me back morning of 11/06/25, not because they'd received my messages but to confirm appointment. I told them I'd called their office four times the day prior. "Oh, we were busy" was their reply. I canceled my appointment and will find a different Gastro Doctor. I worked in a medical office for ten years, we would never have let four calls go unreturned.

I don't like to give 5 stars out unless I am really satisfied and, I believe someone goes above and…read morebeyond. I have been to this doctor only twice in the last five years and both times I had an A+ experience. No long waits when I arrive for an appointment, follow up calls made by the doctor. Full explanation on the procedure and the findings. Dr. Novak never rushed me at any point and spent the time I needed to understand everything. the office took care of any insurance issues. The office is very clean with ample parking. Colonoscopy's are not a joy, but this Dr. makes the whole process relaxing. PS. I won't be posting any pictures.

Found the doctor to be professional and knowledgeable. Unfortunately, the office staff is curt and…read moreunfriendly when you have any questions regarding billing. Also, my follow up appt after a procedure was canceled four times. Not convenient.

April 28, 2021 - Today was the date for my repeat colonoscopy (Dr. Bansal performed my endoscopy in…read moreDecember 2020, and my last colonoscopy in 2017). I had been a patient of Dr. Lazar for many years, and in 2017 I was understandably anxious about being treated by a new physician. This time I had no anxiety, whatsoever, because I knew how I would be treated. Dr. Bansal and his staff made me feel like I was the most important patient in the practice. Whenever I see Dr. Bansal he greets me warmly, never rushes me, and takes the time to answer all my questions until he's sure that I understand the answers. Kristin, the scheduling coordinator, carefully explained the prep procedure and returned my call promptly the day before my colonoscopy when I was confused about the directions. Courtney at the front desk is a star receptionist. Marisol and Shoba, the surgical assistants, made me feel comfortable from the moment I walked into the suite until I walked out. The amazing Dr. Chen offered me a Pina Colada (IV) and described the sand on the beach until it was "lights-out". And of course, the gentle, caring demeanor of Dr. Bansal is one you rarely encounter in a busy doctor these days. I'm so very comfortable in this office! No, the prep isn't comfortable, but the procedure can save your life. If you're hesitating, for ANY REASON, don't. Make an appointment at this office and you will be pleasantly surprised.

My aunt & uncle had to come here and they needed a driver as per them being put under anesthesia. I…read moretook them both for their appointment which was for 8:45-9am the check in area we needed to go to was in the back building however we initallly went in the front. The young lady was very nice as she directed us to the right place. They are still very thorough with the covid check as the check temperature before going inside, give you hand sanitizer when coming in and ask you to use before leaving & of course everyone was wearing a mask. I think it's great and they are keeping a safe environment. My aunt and uncle had nothing but great things to say about their experience with Dr. Felicia Mersky They said she is very polite and soft spoken. They appreciated the patients that she had and strongly recommended her. The facility overall was clean and tidy.

I came to LICHD for a colonoscopy. It is one of the best outpatient experiences I have ever had in…read moremy 69 years. everyone on staff was professional, courteous, kind, compassionate and caring. my procedure was delayed for about 40 minutes but it didn't matter. one of the nurses came by about every 10 minutes to make sure I was okay. Dr. Stein actually came by to apologize for the delay and make sure I was comfortable while waiting. If you have gastrointestinal issues I highly recommend LICHD in Uniondale, NY.

I have been a patient at the NYU Langone Bethpage practice for three years, but my recent…read moreexperience with Dr. Linzer was so completely disrespectful that I am moving all of my care elsewhere. I had a 3:15 PM appointment. I waited in the lobby until 4:15 PM with zero communication about any delays. I was brought into an exam room, had my vitals taken, and was left sitting there for another 30 minutes. At 4:45 PM, an hour and a half past my appointment time, I had to leave. The support staff here are excellent. Crystal was very helpful in setting everything up, and Cheryll at the front desk was compassionate, respectful, and apologetic as she processed the refund for my co-pay. Dr. Linzer, however, was incredibly unprofessional. While I was at the desk, she came out looking visibly agitated. Instead of apologizing for the massive delay, she abruptly demanded to know if I was leaving or wanted to be seen. When I told her I found the wait and the experience disrespectful, she immediately cut me off, cited "emergencies" in an aggressive tone, and quite literally stormed away. Given how I saw her handle this situation, displaying a complete lack of poise and compassion, I am truly glad I didn't receive any medical care from her. I would strongly encourage anyone considering using her as a physician to take that into account. Her time is not more valuable than her patients' time. If you want a doctor who treats you with basic professional courtesy and respects your schedule, look elsewhere.

This new NYU Langone facility at 1111 Franklin Ave was the practice my doctors were at was moved…read morefrom their previous location on 975 Stewart Ave. The location is easy to find and a 15 minute walk from Mineola LIRR. Parking is easy with parking on every level. Also, this location is in a good school district and feels well-maintained, safe, and well-resourced. The facility is bright, clean and modern. The staff members are welcoming and friendly. The care team here is patient, kind, reliable, caring and understanding. The doctors accommodate my special needs by extending my appointment times to 30 minutes when needed. The patients are approximately 90% White, 2% Asian, 5% Hispanic, and 3% African American. Around 70% were born in the USA and had moved to the U.S. before age 12, 80% came from highly educated families, and 70% are financially well off. I am pleased with the quality of care here and feel comfortable coming here. Even though I am always the only Asian person here, I felt welcomed, safe, respected, and supported, especially as a person with a disability in that environment. As a person with a degree who values quality Healthcare, I highly recommend this NYU Langone facility. The doctors I especially recommend are Dr. Ekaterini Hatzis (Christian, husky lover, half holistic), Dr. Khalilah Knight, and Dr. Berrin Monteleone.

GastroCare LI is a clean, neatly organized G.I. doctors location. From entry seating to exam room…read moreall was orderly and pleasant. While waiting in exam room they do have electronic sign board with scrolling medical knowledge that you can read while waiting. The board is interactive where you can touch to advance forward. It even has a drawing tool that the Dr/patient can use to show/pinpoint the pain areas, which is pretty cool to be interactive and communicate in different ways effectively. This was my first ever visit to G.I. doctors office to address potential concern and Dr Brandon Rieders [Jr] was very thorough on questions, physical exam and advise on possibilities of cause and all available options forward that are available. We were easily able to agree on next step actions and followup appointment easily made upon exiting. All staff members around him were pleasant and kind to interact with as well. This office upon 1st visit and glance seem to fluidly be working like a well oiled machine, and look forward to results and next visit if needed.

This was my first visit to this facility. I was pleasantly surprised by the level of commitment to…read morepatient care from reception to physician. Reception was very courteous checking you in. The physician's assistants were caring and patient. The physician was very pleasant, knowledgeable and straightforward. I have no reservations in recommending Gastro Care LI.

we are at saint Francis hospital right now. this doctor said to my mother this hospital was not a…read morehotel and made her cry. my mother is in horrible condition and getting treated unfairly. nurses heard the doctor make this comment. they had left a message with the chief if nurses. he should not be working with any patients that don't feel okay and just want support around them. she just wanted to wait a night for "us" her children to come. we will be filing a complaint to nys health department as soon as my mother gets better. anybody who sees this don't go to this man if he still has his job.

From the owner: About Dr. Neeraj Kaushik   Dr. Neeraj Kaushik is the founder…read moreof LI Gastroenterology Endoscopy PC a premier Gastroenterology practice in Long Island, NY. He is also the Director of Gastroenterology at St. Francis Hospital in Roslyn NY, ranked by U.S. News and World Report as a top national program in Gastroenterology and Gastrointestinal Surgery. Dr. Kaushik has been recognized for his professional achievements and dedication to the field of Gastroenterology and Endoscopy. He has been awarded Fellowship by the American Gastroenterological Association (AGA) and the American Society for Gastrointestinal Endoscopy (ASGE). He is a member of the New York Society for Gastrointestinal Endoscopy (NYSGE). Recently, Dr. Kaushik was recognized as a Castle Connolly Top Doctor 2021. His state of the art office in Long Island, NY offers a completely new Endoscopy Unit with the latest equipment for performing office based endoscopy and colonoscopy in a safe and convenient setting. At St. Francis Hospital he leads a dynamic endoscopy unit and has an expertise in performing advanced endoscopic procedures such as: * Endoscopic Ultrasound (EUS) * Endoscopic Retrograde Cholangiopancreatography (ERCP) * Endoscopic Mucosal Resection (EMR) * Endoscopic Radiofrequency Ablation (RFA) * Removal of Large Polyps * Drainage of Pancreatic Pseudocysts * Ablation of Barrett's Esophagus * Endoscopic Treatment and Palliation of Gastrointestinal Cancers * Esophageal and Intestinal Stent Placement * Closure o...