I took 10 New scrub tops to be embroidered. When I picked them up, she told me her husband had cut…read morea hole in on of the tops when he was cutting the threads. Her solution......She wasn't going to charge ME for the embroidery on that ONE top! Really? I asked if she could at least stitch over the hole, but she would not take responsibility in any way. It was like trying to reason with a 5 year old! The shirt was $20.00. All she had to do was credit me for the embrodiory on 4 tops and all would have been well. Some businesses just haven't a clue when it comes to customer service. Lesson: If she destroys your garment - it is your fault.

I have done business with Print It Promotions for a few years and have always been pleased with the…read moreresults. They are high quality and get the job done fast. I forgot to I needed some shirts done for a trade show and they got them done for me asap so my guys were looking great for the show!

I owned my own business when we moved to Grass Valley in 1999. Talking to 3 printing services - I…read morechose HOPC.biz - because they understood my needs providing the best service, Many brochures and card printing years later, I just picked up my last job on 9-22-2026. It is refreshing to still received unparalleled service & get results in ONLY ONE VISIT. Completely satisfied 27 years later. Go there, see for yourself. You too will leave with a huge smile of satisfaction. Mel HeBert

I've never had one job successfully printed here. Every time there is some issue. And make sure you…read moredouble check your email orders because they will not! And even if it's going to be a very expensive mistake they would rather make the mistake than simply check with you. The last time I was in there discovering that the entire job I ordered was botched, there was like 3 other people being told their orders were messed up too. An older lady had sent in an order of 100 invitations on Monday that needed to be sent out and they weren't done! It was Friday! And they had called and told her to come pick them up! I felt really bad for her. On top of it all they were really rude to me (not the older lady) and it felt very unprofessional. I've mentioned this to a couple friends later and they ALL SAID THE SAME THING! "They messed up my print job and then made me pay for it". This is a locally owned business in a community that is rapidly growing and WE WANT TO SUPPORT YOU! Time to get it together, guys. UPDATE. Actually I was going to delete my review because it doesn't feel good leaving a bad review in a small town but after owner responded, I'm leaving it. In my opinion Courtney, the only respectable thing to say is, -- "I'm sorry you had such a bad experience printing with us. We make mistakes sometimes and since it seems like numerous people experience us making mistakes that could have maybe been avoided, I feel strongly we need to figure out a better way to do things. Thanks for bringing this to our attention. We don't want this to happen to you or anyone else. Even though it's hard to hear bad reviews, we value our customers and we take this as an opportunity to do better. We certainly hope you'll give us a chance in the future." Learn how to be accountable. It will help all your relationships, business and personal. Your attitude and how I was treated in the shop is the reason I will never print with you again. Everyone makes mistakes sometimes, that's normal. It's how we treat each other that matters.

Staff are extra helpful and clear. I've been to a few…read moreplaces in town by far the best place.

Had some blueprints printed here. Emailed my plans and was asked if I wanted a particular set…read more"printed in color". I say yes. I should have asked what the price difference would be. $7.50 per page! $441+tax! A difference of $367.50!! That's the price difference. You'd think that they would disclose this info when they asked as that is a significant upcharge! (Black and white printed plans are $1.50 per page) The only thing that was in color on these emailed plans was the red stamp on every page that says "job copy". A little bit of red on each page. Sprinkler plan had a little yellow. Out of 49 pages and I was charged $9 per page! I realize that I should have inquired on price but my god, I can't help but feel I was taken advantage of! Will not be giving them my business again. SHADY! Beware! Not to mention, these employees, or owners, whatever they are, have zero personality. Don't even acknowledge you when you walk in the door. They don't even look up. They seem miserable. The man that walked in a minute after me (whom they seemed to know) was greeted before me - the man had to tell them that I was there first, but they knew that.

John is a master. I have trust many fine antiques to his restoration and NEVER been disappointed.read more

Jon has always been very professional, prompt, and does a terrific job on projects that I have…read moregiven him, whether it be a repair or restyle, or a servicing, such as oiling or polishing.

This place is amazing. They produce quality work at reasonable prices in a timely fashion. They…read morewere easy to communicate with and they continue to do amazing work. This is the first time that I have worked with them on a personal arrangement, and their reputation from other arrangements preceded them. I will work with them again.

I have used BFS a number of times, always on a deadline. Brett's team is helpful and is always…read moreworking to ensure that my deadline is met and the end product is to my liking. Thank you Brett for the consistent quality and thank you to Marion for always bending over backward to help us out!

Terrible customer service. The woman that answered the phone was extremely combative unnecessarily…read morerude and demeaning. I was simply calling for a quote to budget in for their business. I will absolutely not be using Lincoln and Long strictly because of the woman that answered the phone.

Ian has been truly generous with his time in trying to help me with our roofing project even though…read morewe are in Oakland. This is a review simply for the customer service provided for potential clients in need of assistance. I am grateful to Ian for the time he's shared and his knowledge of specific engineering materials.

Bryce does incredible work. I can't emphasize enough how great his communication and attention to…read moredetail are. He has always completed every project on time and usually early. His work always exceeds expectations. If you want a job done right, Bryce is your guy.

Bryce was amazing - easy to work with - even though my job as not an immediate need he was able to…read morefit me in same day! Fixed a seal on a toilet verified no leaks with images and all Plus kept me updated via text throughout the job! Amazing work

Gene Livermore is a great contractor and he helped me with a couple of projects. These projects…read morewere custom outbuildings with a twist one they had to blend with the existing Home and they had to be enginered for snow load. Gene add extended eaves so the snow on a heavy year wouldn't collect against the wall. It was a great design and works like he said it would.

Gene and his crew are amazing, skillful craftsmen that we are grateful to have hired to rebuild our…read moredecaying deck. Before the project even started, Gene's wisdom helped guide our design. The project on time as soon as our plans were approved and finished within budget. The whole crew are very professional and extremely skilled working tirelessly to ensure a perfect outcome. His sense of integrity and attention to detail was sincerely appreciated as this was our first project of this scale. We would hire him again, anytime.