I wish I would have come here sooner. My friend brought me here and I am so glad that she did. I have been wanting to have a fitting for a long time but didn't really know where to go. The ladies here are fantastic and helpful and are very knowledgeable. They have many great options from bras to clothing. I felt great in my new bras and love they way they look on my body. Yes, the items are expensive but the quality is good. Absolutely worth coming here at least once, even if for nothing other than making sure you are wearing the correct size. read more

You couldn't ask for better service and the quality of products are fantastic!! Love shopping here!!

Horrible experience! No one knows what they are doing. Never buy anything that is not in stock. Just FYI, I still do not have the items that I purchased on February 15th. After I ordered, I was told that it will not arrive until the owner orders for the store and they will not tell you this when you order. AND You will have to manage the entire sale process and delivery of your own product because the owner and all the employees can't be bothered after they sell it to you. I had to contact them several times after I purchased products from them to be told that it hadn't arrived but then they hadn't notified me it was in stock they just hadn't contacted me and that the owner would send it to me and now it is in Virginia and lost. read more

I C London - Lingerie Near Me - Charlotte, North Carolina

My best friend is getting married, and she recommended IC London to all the ladies in her bridal party for finding undergarments to wear under our dresses. I decided to check them out and make a purchase. As soon as I walked in, I was greeted warmly. Since it was my first visit, I was offered a bra fitting, which I gladly accepted. Jennifer, who assisted me, was absolutely wonderful. She was patient, kind, and very knowledgeable, pulling several options for different occasions and colors. They are currently running a BOGO 50% off promotion, so I was able to purchase a few items at a great price. The young lady at the register was also very sweet. She set me up with an account to track my purchase history, sizing, and favorite brands. Plus, since my friend referred me, she received $10 off her next purchase. Overall, I was very pleased with my experience. My only critique is that they have only one register, which can lead to long wait times. read more

amazing service. they helped my fiancé with the utmost attention, care, and service. The options here are all high quality and the staff extremely helpful, as well accommodating. There was a bra that wasn't in stock yet and they helped us have it shipped to us when it arrived. read more

Shelley has a great lingerie boutique, I'm privileged to have shopped there, I will return , plentiful of knowledge of my underpinnings, love u read more

I rarely review anything other than restaurants but I.C. London really impressed me. I have shopped in and around South Park and experienced poor service if you are not presented well. This was certainly not the case here. The moment I walked in (super casual after a workout), to the time I left, I had personalized service and was attended to by three four people, including the owner. There is an amazing selection of super high-quality yet fairly affordable products. If you have the time, this staff will make sure you leave happy. They also said they keep your purchase history so future shopping is convenient. I like to shop at local, small businesses and they make it super easy to support them. read more

Informative and courteous staff who provided a seamless bra fitting experience. Great sale that allowed me to get two items for half price!

Wonderful place. Truly a personable experience. Each bra was hand picked and sized for a perfect fit. I was planning on maybe buying two but I ended up with four! They explain everything from fit, how to wear, and wash. I also purchased their laundry soap and what a difference it makes! This is an amazing place and I now cannot imagine buying a bra anywhere else. read more

I have been trying to come for months. I arrived and was told there were others in line ahead of me. she thought it would be about 15 min so I added my name. An hour later I checked in to see if they would be ready soon. they apologized and said they could help me then. yet there was still someone in front of me. so I pointed that out and they helped her. Then it was my turn. O was never measured despite saying that was I was there for. it took forever for her to bring me a bra in the size I am currently wearing. I put it on- it was okay. it took her forever to come back to check on me. then another long wait to get more bras to try. one was totally the wrong size and the other didn't meet the criteria I had asked for. I dont mind waiting for good service but then there needs to be good service. I told her I was frustrated and was going to leave. she said Saturdays are always busy. I work during the week and live 45 min away so it's my only option. save your time- go to third love website, use their fit finder and order a couple and send back what doesn't work. I just wasted 1/2 a day driving there and back, waiting and came Out empty handed. Such a waste of my precious weekend. read more

I had a fantastic shopping experience with the owner, Shelley. She spent 90 minutes with me doing a bra fitting and taught me so much about bras that I never knew. No more Victoria's Secret for me, ever! And when I told her I was going to get rid of all of my current bras to replace with the six I bought she asked me to bring them by so she could donate them to the homeless shelter. read more

Excellent customer service and a wonderful variety of lingerie including plus sizes!!

Everyone in the store is so friendly and helpful! As a bigger busted woman it is difficult to find good quality bras in the right size and cut, especially in this age on online retailers and big box stores. Its so refreshing to shop at a small business and get personalized service. The ladies take their time to measure and find several bras of varying types for you to try on and find what works best for you. They have fun colors and patterns that also appealed to my college aged daughter and niece. Prices are reasonable for the quality of items and they have sales often. If they don't have something in your size they make a note and will call you when the item comes in. I'm glad to have found this store and highly recommend. read more

I went to this store on Saturday to look for undergarments for my wedding dress. The salesperson who helped me, Dakota, was fantastic. She was knowledgeable about the different options, brands, and sizing. She took the time to listen to what I needed and made sure I was comfortable and happy with my choices. I walked out with exactly what I needed. I will be going back for all my bras and lingerie from now on. Excellent selection, great sales person, and reasonable prices. read more

Simply put, you get what you pay for! Is I.C. London pricey? Heck yes! Are their bras high quality? The highest! Not to mention, customer service is the best in Charlotte! I've bought my bras exclusively from I.C. London for the past 10+ years and have likely spent thousands in their shop. Every penny was well spent. I realized today that I've never actually shopped the racks at I.C. I just waltz in, tell them my last name. They look me up in the computer and get me set up in a fitting room. Beautiful bras in my impossible to find size start appearing shortly there after. Every single sales associate I've met has been so friendly and helpful! The bras they stock are high quality, lasting a couple years with daily wear and machine washing. (I put them in a delicates bag and stick with the gentle cycle. Always air dry.) I love how pretty the bras are, too. When you're busty, you pretty much resign yourself to ugly white, nude or black bras. Not here! I've scored pretty pink, brown, blue and red bras with intricate lace and jewel details. They also have a gorgeous selection of pajamas, robes, panties, swimwear. They almost always have a discount to help take the sting out of $100+ bras. On my most recent visit, they were running a buy one bra, get one half off deal. If you bring in gently used bras to donate to needy women, you get money off your purchase. Or, if all else fails, there's a 20% off Yelp check-in offer! read more

Had one of the best retail experiences I've ever had at this store. I came in a little nervous cause it was my first time getting sized and buying actual bras since my breast reduction. The lady who I believe was the owner I'm not sure though made it feel like a celebration. She could not have made me feel any more special and excited! I will be buying all my under garments from here from now on and am obsessed with this store. Also it has the cutest stuff!! read more

Hands down love this place! They have something for everyone!!! I have a larger bust and small - medium frame body and this is the one place I can find something sexy that always fits!!! They staff is amazing and always welcoming! I can not say enough great things about I.C. London! This place is worth every penny! Oohh and there is nothing like supporting a small local business too! Ladies if you need something sexy for that special evening or that special someone in your life this is the place to shop!!! read more

Went in for a fitting today and it was a great experience! I knew I was in the wrong size but when I tried measuring myself I kept getting something different. Donna helped me figure out what size was right and what fit I needed. She took her time to help me figure out what was best for me; I never felt rushed, even though the store was pretty busy. They're high-end for sure, but they'll last. And they're SO *pretty!* This was a true treat for myself. read more

I had an AMAZING experience with Shelly, the owner. She was amazing!!!! She took the time to fit me properly and gave me so many options to choose from. I ended up getting so many bras for so many occasions. Please go here for an amazing shopping experience and absolutely beautiful bras. Please ask for Shelly!!!! read more

Wonderful customer service!! I stopped by spontaneously and I was looking for a special item for my honeymoon. The ladies were very helpful and made good suggestions. They have a variety of sizes and styles. I appreciated the discount too. They definitely have high end items and for a special occasion I think it's a fair price. It's a treat yourself kind of place! Parking is nearby at south park mall. read more

Whee! A place to find hard-to-fit sizes that are functional, fashionable and unique, all with super friendly knowledgable staff. I'm a new fan of IC London again. The new store (consolidates from East Boulevard and Ballantyne) is bright and fresh, and the selection seems bigger (or at least it's organized better so you can see the options). Along with the white, nude and black basics, this new incarnation of ICL include some really fun colors and unique brands from France and specialty lines. As someone who wears a unique size, you'll find it here, and get excellent service in getting fitted. The ladies here are much more attentive and knowledgeable about fitting than any department store, hands down. (Check your modesty at the door!) Note: keep an eye out for coupons/check-in deals and sales. Some bras are over $100 and it's easy to spend big bu-ku here...but for something that fits perfectly and makes you feel great, it's totally worth it. read more

Staff was really helpful and assisted me a lot with sizing. I am a rare size so it was very helpful to actually be fitted correctly for once. They even have a variety of shirts that you can use so you can see how a bra you are trying on will actually look under a white T shirt and so forth. Unfortunately they weren't very good with price, I was hoping to spend $50-70 and they kept pushing $90-100 bras on me. I walked in and said first thing to an associate, "this is my range, do you have anything like that?" and they said "Yes, of course!" instead of the more honest "No, sorry, we don't!". Starting with a $60 and then handing me only $90-$120 bras after that without saying anything is kinda shady. Were they hoping I would like it enough to ignore the price? I wish they had said "these are a little more, but you should try them anyways" or something like that. Instead the tactic came off making me feel very uncomfortable like I couldn't afford anything they had. But I could had I shopped on my own, because when browsing on my own I spotted plenty in the $50-70 range, but those were not the bras the associate pushed on me. It is too bad because I needed to buy a bunch of bras (laundry disaster), I walked in intending to spend $300 or so. But I bought nothing. Good for them that they want to make money, I have no issue with that, but unfortunately the store is just too rich for my blood. It is too bad because otherwise it is a nice place and I would have rather bought bras there instead of Nordstrom which is where I eventually found the sz 28s and 30's that I needed. (IC london is not the ONLY place which carries a bigger size range than Victoria's Secret...) read more

The most nicest person Mia!!! She was very helpful, knowledgeable and just all around a very sweet person!!! Very nice bras in the store, I'm a very busty girl so I was so happy they had my size!!! Will be a long time customer !!!! read more

I cannot shop at department stores or stand alone stores like VS or Sonoma for my bras bc they don't carry my size. So I found IC London and decided to check them out 5 yars ago when they were on East Blvd. I've always received a warm welcome when I stepped in the store and the sales associates were always helpful. Today Geneva was awesome and we found a bra that fit perfectly after trying on a ton of bras. I do wish they would have more sales bc my bras cost an upwards of $74 plus dollars. I also wish they would bring back the 10% discount if you brought in your pink reusable IC London bag. The $25 for $40 voucher they have going on on Yelp is a good deal, so check it out. read more

I had such a positive experience in the shop this past weekend. The ladies in the shop are very helpful and the shop caries a wide range of selection of every-day bras to speciality bras, PJs, T-shirts and even yoga pants!! The items they sell are high quality which matches the price point. read more

Shelly helped me with the fitting (I have a very difficult size to find) and she was so incredibly knowledgeable and helpful. We were able to find more than one option (which is a rare for me) and though the prices are high, you are definitely getting what you pay for, everything is very high quality. I was so amazed to walk out of there with something so sexy, comfortable, and supportive. Beyond impressed and will definitely be back! read more

The ladies were very helpful for me as soon as I came in. They helped me find exactly what I needed very quickly! Meredith made me feel at ease and Katie was super sweet. They only had one bra that fit me very well, but they ordered some for me that I could try on later. read more

Helpful employees and great selection. The only place in Charlotte that sells my bra size which is terrible but I'm so glad that I.C. London exists in this city. They can be pricey but they showed me a variety of bras ranging from $50-$100 though I'm sure that there are more options for those whose bra sizes aren't completely bizarre and hard to find. Big fan of this spot. read more

I went here looking for lingerie to wear under my wedding gown. Both of the ladies in the store were very helpful with recommendations. They even pulled out a catalog to see what special order options I may have. A few days after my store visit one of the girls called to tell me she had come across something else she thought might be a better option! I really appreciated the thought and personal touch they brought to my shopping experience! read more

I moved to North Carolina 3 1/2 years ago, and I still shop at my old store for bras, panties and specialty items for my size. I heard about this location which I was super excited about being that I no longer would have to shop over the phone with my old store in VA and have my items shipped. The customer service was great when I entered with about 45 minutes til closing. I ended up having to order my item being that the store did not have what I wanted in stock (no big deal at the time) it was the second week in May I really didn't need the item until vacation in July. Well I didn't receive my item until the second week of August. If I decide to shop at this location again I will only purchase if the item I need is in the store. I began to inquire about my item early July, and each time when I called it appears that the person I talked to during the early day was not organized or didn't have the knowledge that was needed to update customers. One of the managers was able to assist me but at first she was like you need to pay for the item, which the item was paid for when I ordered. Secondly she stated she would call me back once she finds out what was going on with my item. I ended up having to call her back which she said I emailed you because it got busy. I was expecting a call back due to what I was informed and I the email given is not one I check everyday. I'm slightly disappointed due to the items in the store are pricey however I don't mind the prices because I love the items, but I feel the staff need some more training or every now and then update your customer on item without them having to contact you. read more

Great products and the sales associates are very knowledgeable and helpful. Of course the bras are a little pricey but it was so worth it!

Awesome selection! Owner helped find the perfect gifts.

I received a generous gift card from IC London a couple weeks ago for my birthday. What a treat! This little shop in SouthPark was well staffed with great attentive (knowledgable) ladies who were able to help me find the perfect little piece for my wardrobe! read more

I was so impressed with the selection and the attitude of everyone in the store! I am a difficult to fit size and she had a great selection for me to choose from, and promised more soon! I will absolutely be back for more staples as well as pretty frilly things! If you are thinking about it, just go ahead and go already, great shop, great people! read more

Restaurant Week menu was good, with nice choices. Servers were wonderful. But the guacamole was good and not great and was over-priced.

Love the products though I always receive the as gifts. Great brands! Prices can be a little over the stop...One of the employees there.. I believe the manager.. Younger girl can be very rude,she threw my friend her credit card.. Crazy thing is, I think she does that to everyone without noticing because of her awful attitude . I also needed to add that the same girl who threw the credit card was also the same girl where my friends and I came in on a Saturday and she was pissed drunk or hungover the other girls there had to have known it but tried hard to overlook it read more

Had a gift certificate that my sister won during a Charlotte event. Gift certificates are like money but I still wasn't allowed to use a coupon with it (which also came from the event). No big deal, moving on. I still wanted to use the gift certificate but it was not easy nor fun to use because the real kicker was the service. Maybe I hit the store on an off day, I don't know. There was no real welcome when I came in with my friend looking for something for my wedding. Finally someone started to help me and she was pretty nice and actually was turning around my first impression. However, another lady showed up some time later and, though I didn't interact with her directly until I was checking out, her attitude towards us was not welcoming nor helpful at all. My friend and I both were disappointed and felt uncomfortable from the overall experience. They also did not have much selection in my size which was annoying because the main reason I wanted to visit was because they advertise a wide range of sizes. Even though it was annoying to me that the selection was lacking, I was told they had recently had a sale so I guess that's not something I can get too picky about. Parking is a little touchy, since it's in a small shopping area outside of South Park Mall, but we got lucky and got a close space. Overall, I don't think the coupon I still have is worth revisiting this store. read more

What a great place to shop for intimate apparel. The ladies are so knowledgeable and so wonderful to work with. Whether you are a size 0 or size 18 plus, they have just the right piece for you to feel feminine and beautiful. I LOVE this store. It is a real treasure. I can't believe it took me a year to discover this gem of a store. I will never shop for lingerie anywhere else. read more

I don't EVER plan to step foot in this store again! I needed a special bra for my 17 year old daughter to wear with her backless homecoming dress. I called first and was told they had the perfect adhesive bra. My daughter and I went to the store with the dress in hand, and she headed straight back to the dressing room. The salesperson stopped her and told her they didn't have a tester in her size to try, "just buy it, it will definitely work". Well, it didn't work. I ended up altering the dress so it could be worn with a regular bra. Today, I went back to the store to return the bra. The salesperson went behind a curtain to talk to the owner. I heard the owner say, "tell her no, she tried it on, it can't be returned". I was livid, she didn't even have the decency to come out and talk to me. I had to ask the salesperson to ask the owner to come out. The owner argued with me for a good 10 minutes. She said my daughter should have tried a tester at the store before purchasing the bra. I told her we wanted to but we were told they didn't have one to try. Here's the best line yet, the salesperson says " I didn't say we didn't have a tester to try, I said we didn't have one in her size"! What???? The scary part, the owner didn't seem to see the ridiculousness of that statement! Finally, I was given a store credit. I will give the credit to a friend to use, because, again, I will NEVER step foot in that store again. The owner is willing to lose a customer over the cost of a bra? I, myself own a small business. Customer service matters as much, if not more, than the actual products being sold!!! read more

My experience with I.C. London was great! I had been wanting to get professionally fitted for a bra for a long time and kept putting it off, trying to find a good fit on my own. When at last I made the trip to I.C. London, I was so impressed by the attention I received and the amount of time and thought my sales person put into determining the right bras and fit for me. I wanted to buy so many of the choices offered, but finally settled on 2 nice fits and also chose two fabulous feeling tees that I plan on "living In' while I'm traveling next month. I intend to return and continue adding quality pieces to my current ones. On the down low, the merchandise is quite pricey but it is all made in the US and Eur., so the quality is high. " You get what you pay for." Thank you Renata for all your help. read more