If I could give this place negative stars I would. My husband and I were visiting Prague for the…read morefirst time and of course I wanted something to take home with me. Prague is very well known for their bohemian and garnet jewelry so naturally I wanted something local to this land. We must have gone to every store in Old Town to look at garnet jewelry, except one because it was closed for a bank holiday (our first choice), so we ended up going to this place. The sign on the store said Granat Turnov, but I later found out that it was actually Cesky Granat.
Long story short, the sales staff were very rude to us. They seemed annoyed that we wanted to see so many items. In the end, I was not happy with the work they did on my ring and when I went in to talk to them about it they acted like they could have cared less. I found out that they charged me double for the same ring I found at my first choice for garnet stores. DOUBLE!!!! They would not fix my ring or give me my money back, or even the price difference. I would never go back to them and I would warn everyone who shops in Prague for jewelry to only go to authorized sellers of garnet jewelry.