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    I-10 Building Materials

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    1 year ago

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    Cabinet Depot - After photo : flooring, countertops, & cabinets were all purchased and installed from Israel & his referrals

    Cabinet Depot

    (12 reviews)

    AVOID Cabinet Depot at all costs!!!…read more If you're considering Cabinet Depot in San Antonio for your kitchen cabinets or countertops, STOP and save yourself from this bs place. Our experience was a colossal disappointment marked by shoddy product quality and god-awful customer service. We expected professional products, but what we received from Cabinet Depot was far from it. This company tried to get away with delivering me some lazy, quickly thrown-together wood they call cabinets. The cabinets were assembled with shocking carelessness. Seriously, like they didn't give a single f. Our "finished" cabinets arrived with visible, unprofessional lines drawn in permanent marker; not a single cabinet drawer lined up correctly, NOT A SINGLE ONE. We received a glass door that was never ordered, and the countertops completely ignored our specific tapering requests. The drawers were literally falling apart because there was nothing holding them together! Because they don't use wood glue, they said. Beyond the abysmal product quality, Cabinet Depot's customer service was equally infuriating. Our repeated attempts to reach them for resolution were met with a complete lack of urgency and responsiveness. It was only after we sent a stern email, explicitly threatening to file a formal complaint and dispute the charge with American Express, that we finally received any attention. (I feel sorry for those who pay cash to these people.) Even then, the resolution was incomplete. While they did address approximately 70% of the issues, the remaining problems were left for us to deal with and fix ourselves. To add insult to injury, when our contractor attempted to return unused molding--which we were verbally told would be refunded--he was met with a refusal, claiming it was "banged up," despite us never having used it. Save Yourself the Headache: GO SOMEWHERE ELSE. Our experience with Cabinet Depot in San Antonio was a costly lesson in poor quality and abysmal customer care. We paid a significant amount for what we believed would be high-quality cabinets and countertops, only to receive a product riddled with defects and a company that only responds under duress. Do yourself a favor and avoid the frustration, wasted time, and additional expenses. There are far more reputable kitchen cabinet and countertop providers in San Antonio who prioritize quality and customer satisfaction. DO NOT make the same mistake we did.

    More choices it's like a box store but worse Saw so many…read morepieces damaged when others were picking up there delivery Ran away !!!!

    I-10 Building Materials - buildingsupplies - Updated May 2026

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