This is a very nice hotel with friendly service and well appointed rooms…read more The walls are quite thin and the bed not too comfortable, so when it was finally time to go to sleep the rest of the good things didn't matter as much.

We loved our stay at hotel de gruyères! Phenomenal location, comfortable and cozy rooms, very…read morefriendly staff, and great restaurant! Not only was our room cozy, but the view was incredible! Looking out to rolling hills, cows, deer, biplanes, and the storybook-like views you can only find in Switzerland is incredible. And the bed was comfortable. You cannot beat the location. Nestled at the entrance to the medieval city, staying here allows you to both easily walk anywhere in the city and park your car in their lot right by your rooms. No lugging your briefcase over cobblestones to get to your hotel in the medieval city, and no driving to get to the medieval city. And you aren't sacrificing any beautiful architecture staying here - it's a great building. The restaurant is so good! We had a lot of fun with the raclette, and the ice cream and meringue dessert was huge but super fun. If I ever came back to Gruyeres, I would definitely stay here again. We had a great time!

We had three lovely experiences at this restaurant during our four night stay in Gruyeres. We left…read moreevery meal noting the great customer service and how lovely the atmosphere was. Note that all menus in Gruyeres are extremely identical so good customer service is a great way to set them apart. During our three visits we tried a variety of wines, Cafe Vienna, the beef broth soup, fondue, raclette, meringue and double cream, liqueur soaked cherries with ice cream and double cream and the salad. One dish that set this eatery apart was their version of the Brazilian pan de queso with gruyere stuffed in the center (perfection!). You'll notice that this restaurant takes over two buildings across the street from one another with patio seating as well as indoor (two levels). We really appreciated that they allowed us to share the one serving size of both the fondue and raclette (ordering two portions is not only too much food but pricey as well).

Very nice hotel: completely renovated, lots of wood, cosy furniture, good atmosphere…read more Food in the restauarant is also very good and the village is very quiet and relaxing.

What I liked: - Great service in the restaurant…read more- Staff is very friendly - Food and drink prices are reasonable. Food was of high quality. Caution flags: - No elevators, so you have to take the stairs for rooms on 1st or 2nd floor. This could be a problem if you have mobility issues. - staff speak French or German. If you don't, communication will be an issue.

Excellent restaurant with great local food. The building is lovely and the staff very nice. I…read morehighly recommend it if you are craving some great neuchatel food.

The palace is no longer what it used to be... rude and unprofessional staff, bad management, poor…read morewelcome and the list goes on... It only lives in the memories of its past.

Gstaad Palace was responsible for the best vacation we have ever had. Everything is…read morefantastic...location, service, rooms, spa. And the restaurants are by far the best food, wine and service we have ever experienced.