From the moment we called for the shuttle from the airport until the time we checked out, this was…read morea wonderful hotel experience. Every employee we met (Van driver, receptionist, bartender, restaurant workers) was friendly and seemed intent on making our stay enjoyable. Our room (416) was clean and well stocked with everything we needed. The breakfast buffet was outstanding, with options to suit any taste. After arriving a little jet-lagged from our flight from the US, we checked out refreshed and ready to see France. Thank you Hotel Mercure Bordeaux Aeroport; we look forward to staying with you again!

Showers are inconsistent in temperature, often fluctuating between scolding hot and tapid…read more Housekeepers bust into your room even when the do not disturb sign is on your door. There is nothing useful in close proximity. I find myself forced to go long distance to find anything to do, or for basic needs. Not a pleasant experience...

Decorated in "American kitschy", this place is not going to win any decor awards. But where it all…read morecomes together is in the level of service from the employees! I needed to stay close to the Bordeaux airport given I had a very early flight. My GPS did a good job of getting me to the hotel, but know if you are looking for this place at night- the driveway and entrance are obscured by tall hedges which make you think you have made a wrong turn. . . . . But you haven't . Park and walk in the side of the building in the doors closest to the pool and you will find the reception desk. If your room is on the 2nd floor, also know that there is no elevator so you will be carrying your luggage up and down stairs. The hallways are red checked tile, the doorways with huge race car numbers on them and there are prints of Marilyn Monroe and other American celebrities all around. The bar is meant to look (I think) like an old time soda fountain counter but there is so much "Americana" stuff, I wondered if this is what the French think of us? That being said- my room was functional and clean. The bathroom had a real shower,there was a flat screen TV, and even a small pot that boiled water for some instant coffee in the morning. And although I didn't need it-there was a huge fan mounted on the wall for those warm nights. There is also an outdoor pool and patio area as well as a restaurant that serves breakfast. So why the 4 stars? It was the level of service that I received. I arrived late and asked if there were snacks or a sandwich that I could purchase. The front desk guy leaped up- went to the restaurant and personally made me a ham and cheese Baguette with chips, yogurt and a cookie. And all that for 5 euros! I took it to my room and couldn't have been happier! And that same guy was there in the morning when I checked out and he was friendly and accommodating I probably spent only a total of 6 hours in this hotel, but the niceness of that front desk clerk will stay with me all day!

A few years ago my family and I ended up staying in the Beat Western Bordeaux for one night at the…read moreend of our holiday. It's funky atmosphere, clean rooms, pool and proximity to the airport left a lasting impression so we stayed there for a weekend this summer. Everything was exactly the same standard but what made all the difference was the staff. We mentioned to Malka, who was at the front desk that we might do a wine tasting but in the end they were all pretty expensive and far away. The next morning before breakfast she asked us about it and then showed us this cheaper, nearer vineyard. She told us exactly which buses we need to get, printed off directions and told us where to meet the group and she also booked the tour for us. This left such an impression on us and that's why I want to recommend this hotel. Another lovely person who works there is Jean-Luc. He was always at the breakfast and was really helpful and smiley. They're unexpectedly attentive at the Best Wester Bordeaux so that's why my family and I would definitely recommend it.

I have spent many stays here and have never been disappointed. Not only all features are here but…read morethe staff is really nice. I recommend it strongly. Please note also that the Tram now can be taken 10min walking distance! This makes Bordeaux reachable within 25min or so

Easy check-in. Front desk fluent in English. Room clean, small. Bed comfortable. Ate dinner and…read morebreakfast. Dinner good. Breakfast buffet excellent.