ALMOST EVERYTHING, except the orthopedic surgeons, who did a good job repairing my fractured…read morekneecap, and the aides who were friendly and sympathetic. After a fall at our B&B at about 20 heures on June 3, 2024 (a Monday), where I broke my kneecap horizontally into 2 large pieces, I was taken by ambulance to this hospital. Upon arrival in the ER, I was transferred to a gurney and waited to be seen. We asked for ice or ice packs to apply to my knee to reduce/minimize/slow swelling (standard practice, in our experience, in the US). To our great surprise, there WASN'T ANY ice (glace)! They offered a thin, totally inadequate small bag of frozen platelets, which did nothing to help. A visitor to Paris who goes to a cafe or restaurant who asks for ice in a drink WILL GET ICE FOR THEIR DRINK!! NOT IN THIS HOSPITAL!! Plus they acted last like ours was an unreasonable request! While I was in the ER, a staffer took photos (rather than photocopied) of my medical information--a 2+-page paper document that details my medical conditions (all medications [dosages and times of day taken], past surgeries, past surgeries, past vaccinations, etc.) Eventually X-rays were taken, confirming the break. Around 4am on Tuesday, June 4, I was admitted and temporarily put in a double room in the vascular unit because they were full up everywhere else. After being fed breakfast, I was taken to a private room in the ortho unit. A staffer eventually came to tell me that my surgery would be the next day (Wednesday). After a very uncomfortable night in the most uncomfortable bed I had ever experienced (the mattress was thoroughly bottomed out; there was padding only on the sides), I made sure to tell them that I was on a major blood thinner, Plavix, which they should have known from the paper document they took photos of in the ER. Evidently, that crucial information WAS NOT SHARED beyond the ER. On Wednesday, I was told surgery would be Thursday, but then an anesthesiologist came in (after learning about my Plavix use perhaps--which I had taken last on the morning of my fall) and said it would be Friday. On Friday, an orthopedic surgeon informed me that surgery would have to wait until either Saturday or Sunday because 5 days without Plavix was required -- to avoid bleeding out on the table during surgery. He also indicated that, on Saturday, only one operating theater would be open in the entire hospital and that emergencies would be given priority. He also said: on Sunday 2 operating theaters would be open, one of which is devoted to orthopedic surgery. So..... I anticipated waiting until Sunday for the operation. (Our return flights home to the US from CDG airport were scheduled for that Monday!) To my surprise, I was taken to surgery Saturday morning! All this while I was communicating with Generali Global Assistance. (I had the foresight to buy a travel insurance policy with them before going to France--Generali was a life saver!) All the surgeons and medical staff had to do for Generali to begin arranging alternate ground and air transportation for our return home was to provide a filled-out Fit-To-Fly form (indicating it would be safe for me to fly), and a summary of my my medical treatment. Staff really dragged their heels putting together this information! (TERRIBLE INTERNAL COMMUNICATION AND A LACK OF A SENSE OF URGENCY characterized my entire hospital stay.) We also needed prescriptions for medications and--more importantly--full-height crutches (bequilles axillaires) and a folding walker, for my wife to take to a nearby pharmacy in the morning and retrieve later that afternoon. The prescriptions were given to us late in the morning June 11. When she went back to get ever, she was told that the walker and crutches had not come in. That she WOULD HAVE TO GO BACK TO THE PHARMACY THE NEXT MORNING AT 8am!! I HAD ALREADY BEEN DISCHARGED. I WOULD NOT BE GETTING MEALS, MEDICATIONS THAT NIGHT OR THE NEXT MORNING! I could not walk out of the hospital without those crutches, so...... We collected all my items in the hospital room, I got dressed, and WE WALKED OUT OF THE HOSPITAL ON OUR OWN POWER WITH THE HOSPITAL CRUTCHES I UAD BEEN TOLD I COULD NOT TAKE WITH ME!!! Walked out through the lobby and got in a taxi right out front, which took us to the hotel nearby where my wife had been staying! I DO NOT RECOMMEND THIS HOSPITAL!

Les chirurgiens-bouchers de l'Hopital Cochon comme Cochin…read more Ma mere de plus de 102 ans s'est cassee le col du femur chez elle le 14 Septembre 2024, les charcutiers l'ont ouverte .... du mauvais cote et reouverte de l'autre quand ils se sont apercu de la grosse boulette sans oublier de mal poser une sonde intra-vaginale. Resultats, elle vient de passer un long mois de souffrance journalieres que seul le Centre Medical Jeanne Garnier a pu adoucir avant son deces hier. A bon entendeur, ............................

Cigarette smoke constantly wafts through the corridors…read more This is an excellent location if you would like to contract a staff infection or other communicable disease. Truck stops are more professional and have better hygiene practices than this hospital.

I know! Five Stars you ask? And I give a resounding yes!!! Before I hit the ground in Paris Id done…read moreenough research to make me dangerous. You know, the must-see stuff. Well, this one ended up on my list because of some art in the courtyard. It wasn't a must-see but, I bookmarked it so that if I was in the area, it would pop up. As anyone knows who has visited Paris, there are very few to no public restrooms. So, after I visited the Notre Dame Cathedral and came out, yes, I was looking for a restroom. I noticed on my bookmarks, right across the street was Hopital Hotel Dieu! Perfect, so we walked across the street entered the front door and it was then I realized it was a functioning hospital. I just kept walking towards the courtyard I could see through the back window. Out the door into the courtyard. Wow, looking up and around you could see the history of this place. Old is an understatement and at that point, I was ready to explore. I have always been entranced with old institutional buildings. In particular hospitals and mental institutions. It was obvious that this building over the centuries had been used for both. I didn't want to just roam the halls looking for a bathroom so I went towards the coffee shop sign. I felt like I stepped back in time 50-100 years as I entered the small room with a woman making espresso. Wow, couldn't believe my luck, how great the coffee was and... She didn't speak English so my inquiry as to a restroom elicited directions in French! So, I walked towards the stairs she pointed at that took me to an elevator. The deeper into the building I went the farther back in time I seemed to travel. I exited the elevator on the second floor. People were walking to their destinations rapidly. Finally, I saw a female doctor and asked her where I might find a restroom. Her look and wave of an arm showed she didn't want me there so I continued my search in the direction of her arm wave. Walking down the hall I was now in a different world. I immediately reminded myself how grateful I am to have the health care system we have. This was by all appearances primitive compared to the United States. Asking a nurse (they still dress in all white with the little hat) she pointed at a small unmarked door. I entered into what seemed a broom closet. I then opened the second door which led to a small Vintage restroom circa 1930. Spotless and with a design Ralph Lauren would be happy with, finally, I found a restroom. Its amazing what will lead you on a fantastic voyage sometimes. I'm glad Paris doesn't have a lot of public restrooms. Otherwise, I wouldn't have had a few more of these types of adventures!

I managed to fall and hurt my wrist. I saw a pharmacist who took one look at my sausage-hand and…read moretold me to go to the Hôtel Dieu. ( I speak adequate French.) The intake personnel were very pleasant and kind, as were all the nurses and techs. Clearly, I didn't have an emergency, so I wasn't seen as fast as someone who had been hit by a car. The whole visit was about 3 hours, including a nursing intake, a physician history and physical, 4 Xray views of my hand and a diagnosis (sprain, not fracture) and instructions on going home. I had to buy my wrist brace at the pharmacy I started at. The whole encounter was professional and timely. I have worked in ER's and I was pleased with my care. the bill will be sent to my home in the US, so I can't report on the prices.

Great location, and great staffs help suck people. And…read morethey are very vigilant to your health history issue to give out a professional opinions.

I WOULD GIVE ZERO STARS IF I COULD!! Terrible service, even worse patient care!!!!! Waited for 5…read morehours in extreme pain, quickly seen by a student nurse but no doctor. The staff at the front were unprofessional and laughing at all patients. There was a man touching and exposing himself in the waiting area, and took security a ridiculously long time to address. It is a homeless shelter in one waiting room (not exaggerating, it actually is), and the homeless people interact with and scare the waiting patients who are already in distress. Overall, stay away.

We were taken here by ambulance even though I asked about Hopital Hotel-Dieu. After 7 hours of…read morewaiting in a waiting room, a lady (patient) came up and told us the Hopital Hotel-Dieu has only 1 person waiting. We hopped in an uber and 20 min later we were at Hopital Hotel-Dieu and in a room. Avoid at all costs.

Very poor help desk. If you need to call for any appointment, you have to wait for 45 minsread more

The walls are dingy, the furniture basic; but the service is great., professional and quick.read more

After a fall, my husband suffered a broken neck, broken wrists, broken nose, broken eye socket and…read moremultiple bruises and was admitted to the Intensive care unit. The initial care in keeping him alive and when operated on was very good but the follow up care was appalling with the following issues: 1. only checked every six hours in intensive care 2. restrained to the bed with leather straps for all limbs - when I complained was informed this was normal practice for someone who is agitated and they did not have enough staff to monitor the situation- no consideration was given to the fact that both wrists were broken 3. Had to request on several occasions for him to be washed/ cleaned 4. Lack of information - staff were rotated every two days so no one could give full prognosis - no care plan evident. Contradictory information was given by different shifts. 5. Even after 4 weeks no effort was made for physio or rehabilitation again due to staff shortages. Still restrained and in bed. 6. Very little assistance given to feeding bearing in mind both wrists were broken After 6 weeks without progress, it was decided to repatriate back to the UK and within 20 minutes of arrival at ICU unit was able to weight bear and attend to personal needs with little assistance. It was then discovered that the wrists were not properly set but now too late for this to be corrected. So I cannot state that France has the best care .