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Hy-Vee Fast & Fresh

3.3 (3 reviews)
InexpensiveConvenience Stores
Closed • 5:00 am - 10:00 pm

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Ask the Community - Hy-Vee Fast & Fresh

Kwik Shop

Kwik Shop

1.0(1 review)
0.9 mi

Oof, the experience today was, well, disappointing at best but bad enough to earn y'all a permanent…read moreone star from me. Now, I know my singular, paltry review isn't going to mean a thing to you because I'm one person, but let's go through some things all the same, shall we? I don't have a car, not by choice, so I walked in 24 degree weather today, over 1 mile, so I could do a couple things there. 1. Buy some energy drinks because... migraines. 2. Get a roll of quarters so I could do laundry and NOT have to walk 3 miles to the grocery store for them in said weather. Can y'all guess which issue I had? If you guessed quarters, ding-ding. Over the past several months, I go in for quarters to do laundry. I've always gotten them, no problems, friendly attitudes (from the 2 people I can stand being around in there). Today I go in there, buy my energy drinks and once again ask for a roll of quarters. Now, keep in mind this is only a once per month ask. Today however, I was told it was against your POLICY to take ten dollars and give me a roll of quarters. First time I've been informed of this, and I was informed using very cold voices, voices that didn't really want to be there (and maybe they shouldn't). This brings one thing to mind: When I was a manager at a few places, I was respectful and friendly - to customers and employees alike. Customer service was my thing, no matter the job. However, I was strict. I had only two zero tolerance issues. 1. Follow corporate / location policy. 2. Never deceive or lie to the customers because it may inconvenience you. One of these two has been going on for me. Either I've been buying quarters I wasn't supposed to be able to buy, or I was lied to today. Which is it? I really do want to know so I can figure out if the two people working there that are actually worthy of their job are enough to keep my business. Keep in mind, I don't expect having my backside kissed or anything like that. Just basic warmth and kindness, even during a refusal. People didn't even look me in the eye when refusing me. One guy talked over his shoulder from the soda fountain, which is my other issue - thanks for reminding me. Someone needs to be severely in charge of cleaning the hoses, nozzles, etc. in those machines because last few times I got fountain, which is all I can afford at times, it tasted like soda and mildew. This is unacceptable and a health risk, and I have every intention of calling the inspectors if mildew becomes the new Coke Zero flavor again. Anyway, those are the reasons you get one star, and unless things change, it will remain one star. If I could do zero, I really would. Do better.

From the owner: Kwik Shop, convenience store brand under EG America's family of brands, operates 110+ stores across…read moreIowa, Kansas, and Nebraska. Known for convenience, quality, and a wide range of products, Kwik Shop is a go-to destination for customers seeking fuel, snacks, and essential items. With a commitment to service excellence, Kwik Shop continues to be a trusted choice, catering to the diverse needs of communities across the region.

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Kwik Shop
Kwik Shop
Kwik Shop

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KB's Food Shops - Amazon locker - Interface

KB's Food Shops

1.0(3 reviews)
1.4 mi

I live in the neighborhood and I've been a customer for more than 20 years. I liked going here…read morebecause I wanted to support local mom & pop owned stores in Papillion. This stopped today. My car was dirty and it needed a wash. I paid for a higher priced wash because of this. My car did not get clean so I went inside and spoke to the cashier. She brought the manager out and I took the mgr. outside to show how badly the car wash performed. I asked to be able to go through the wash again for no charge or get my money back. The manager said, "Sorry, I won't do any of this. Your car was too dirty for the wash, and you shouldn't come here to get your car clean." And just like that, I realized customer service is dead here, and I will never return...all over a $15 car wash. If you want a clean car don't stop here - drive another mile south and there are 3 other car washes that will clean your car properly AND stand behind the work.

I've been buying gas and beer there for maybe ten years. It was the only place I knew where you…read morecould fill your tank and pay with cash without a hassle. Last week they stopped allowing the "Cash - Pay Inside" option. Apparently they had a couple of gas and go thefts. The big failure was that they changed it and didn't even bother to put up a sign. I thought the pump was malfunctioning. I can't say I blame the manager for not wanting to deal with theft, but the failure to communicate with their customers who had been paying cash for a while is complete failure. Put up a frigging "prepay only" sign. And since I can't fill up with cash and get the cash discount, not much point of going there.

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KB's Food Shops - Amazon locker

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Hy-Vee Fast & Fresh - convenience - Updated May 2026

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