I rented a storage unit here for almost a year. I looked all over at other storage units and there…read morewasn't a lot of choice for the size I wanted. Here I was offered a larger unit than I was looking for but at a good rate. The instructions to get the rental started were very clear and setting up the monthly payment was easy. When the company change the payment website I was directed how to set up in the new system. Working with Storage Haven was extremely easy and overall a good experience.

These units are clean , great area, and the best price in town!!! Quick and easy over the phone…read morerentals. Can't beat it!

I have things in storage with these wonderful people. I have for years. Always great service. See…read moreyou soon. Joe Mancini

From the owner: Categorized under Household and Commercial Storage. Mini Storageread more

Best storage place I've used in the last twenty years! They've a friendly rep, Cheri, there through…read morethe day. A personalized access code is required at the entrance and each building. All buildings except RV storage have AC and concrete floors. The RV storage may have concrete floors but didn't use them so don't know. Each building also has a handcart and dolly with solid wheels for moving all your stuff! They supply an internal lock which doesn't seem cuttable for a $13 refundable deposit. A restroom is available only during office hours so don't plan to live there. I'm sure they isn't allowed. They're still adding on to the facility so call for a reservation! Tell them I sent you for no discount but just to be friendly.

First encounter with Got Storage (GS) was about 2 years ago and was a positive experience moving…read morein. That changed very quickly when they suddenly decided that they were going to force me to buy their insurance package. The contract I signed required me to have insurance and they knew I had it. The lady, didn't give me her name, became very abusive when I pointed the scam aspect of her forced insurance. The credit card company sided with me and reversed the charges GS had put on my account without my permission. When GS found out that the credit card company had sided with me they decided to raise my rent on one of the units by 400%. When I pushed back on the outrageous increase GS decided to terminate my contract. Very unprofessional organization and extremely vindictive. If you don't agree and acquiesce to the lady's demands she will force you out. Do not recommend / beware.

They are very friendly and accommodating every time I've needed something or had a question. Their…read moreprices are also really reasonable.

From the owner: Local to Henderson, TX. We strive to have the best customer service in the industry with…read moreconsistent phone accessibility and a website equipped with online rentals, text and email communications.

I have to go down a star here due to the sheer price increase of the units which is happening more…read moreand more often. When I first came here my unit was $89 per month. That was a fair price. Now that same unit is $182. That is outrageous. They also went up from $50 to $70 for liens which doesn't really make sense either. If we can't pay our monthly payment, or other payments, how are we going to pay the $70 for the lien notice fee? Raising fees for people who already obviously don't have money doesn't work. They can't give you what they don't have. This is just greed from the owners who are probably already millionaires. The only time storage units at this price are worth it is if you're storing things that are very expensive - 10 $15k TV's, a bunch of expensive computers, or things that you cannot replace, etc. Don't waste your money storing a couch and a kitchen table. Sell them and buy new ones when you're where you end up. If you plan on having to store things for more than a year then just sell whatever you can instead. You'll save yourself a ton of money and thank me later. The only things that should be stored for longer than a year are things that cannot be replaced. Another drawback is not being able to access our units 24/7. In the heat of the summer it would be so much easier to be able to go in at night and do things but we can't here. An old storage place I used had 24/7 access so I'm not sure why this one doesn't. We have to enter a code to get in so you know who it is plus there's cameras everywhere. We can't do anything until the fall or winter because it's too hot. Basically, only store things that you can't afford to lose. Everything else, sell it, then buy something else when you get to where you're going.

The climate controlled facility is clean and available via coded entry. The people that we've…read morespoken with are friendly, albeit sometimes difficult to reach through the automated phone system. The value is poor because the price continues to rise without merit. When we first started at the locally owned facility, the price was $100/month for the first 10x10. We had added another 10x10 in the new area for $80/month. Now the rooms are almost $350, close to double for the same space! Since StorageSense.com took over, the system automatically charges for insurance, taking it to $400, more than double our long term costs! That sheds doubt on the value of what we store there, making me feel foolish. We really are disappointed in the storage options.

Glad I found this place. Very nice and helpful service. They were willing to work with me on…read moregetting in there during the weekend.