Very poor customer service…read more Had the "wrong price" displayed for drinks and argued with me on how much was supposed to be charged. She was yelling at me the drinks are 2 for $3 and I simply was telling her she was wrong and that the sign in the window says 2 for $2.50. After a minute of arguing I asked for a refund and she dug out some change and threw it at me without even counting how much she had pulled out. Stop somewhere else.

The people who work here are super nice. I've been going here since 2018 and can only say good…read morethings. The people always greet you and ask about your day. The prices for snacks and drinks are good and can't recommend this place enough. Thanks for all the good years.

I really admire this Buc-ee's. Being that it was our second time collecting breakfast tacos from…read morehere while visiting the dentist I figure it was time to share on yelp. The breakfast taco seem to be consistently good bacon is crispy bites and cheesy eggs. They also have a brisket taco which they try to remove the fat., which seems to be a good buy as well. Breakfast ends at 11:30 AM. I greatly appreciate a team member that really looked out for me and kept the last three bacon tacos in the warmer for me to purchase after the dental appointment. I know that don't do this, but I'm so thankful for her above and beyond customer service. I will be back each morning I'm near here and looking for a bite to eat.

This review is for Carwash service at Bucc-Ee's. This location…read more Gas door lid of my vehicle was broken during the blower stage or last stage of the car wash at Buc-Ee's. I noticed that the blowers were too strong while in the vehicle. After that, my gas door lid flew outside the tunnel. I went to complain, and the attendant politely asked me if I wanted to fill a claim! I filled the claim, and days later, I got an email from Ariana Ramirez, " claim adjuster" for the company. After a few emails exchanged, she decided that even when she accepted that their equipment was at fault or miss adjusted! To Decline my claim. I have been in more than 3 different car wash companies, and none of them have had broken any part of my vehicle. The gas door lid has a lock that locks the lid and is part of the vehicle. The blower system at Buc-Ee's is really strong, and they claim that they have a sign that says they are not responsible if anything happens to your vehicle. Now I have to pay for the damages on my own!!! I just imagine how many claims they deny.

We bought matcha from here today and the bag was opened and clearly retuned and put back on the…read moreshelf. I opened it and there was a spoon in it. Tried to call and no one is picking up. Absolutely ridiculous. Edit: we've been calling them repeatedly and finally someone answered twice and immediately hung up. The manager that answered the third time, Daniella, had a snarky voice and attitude and told me bring it back for a refund. I told her I'd like a refund and replacement for our trouble and she said they won't do that. She didn't even apologize for anything. My partner called back and asked again because I was upset at her attitude and hung up and she had an attitude with my partner as well. Sighing loudly and said "mhm" and hung up. We will be driving to the Tomball location from here on out. Train your employees.

I experienced the most Horrific customer service due to rude , unprofessional non friendly her name…read moreis Ana R at the register. We wanted to split the transaction and NOT put it on Costco credit card. She says NO WE DONT THAT EVER. IM LIKE SINCE NEVER HAD A PROBLEM WITH THAT. ACTING manager came over he was worthless. Chloe also was rude. They were quick to get us out of the way. No problem solving and or professionalism. As we were walking to the exit. She said Have A Blessed day at least 9 times in a sarcastic way. That was a form of harassment Then we went to customer service to ask for Store manager name and the girl behind the counter. Was just as bad in customer service. Rude , rude, rude. Her body language and mannerism was hateful. I felt harassed and racially profiled. From checking out to exiting the store. They All need to be FIRED. I WILL NOT LET THIS GO TIL THEY ARE FIRED !!!!!!! Shame Shame on you Costco.

This was a great place to get gas at 5:30 in the morning…read more The station has a typical layout of four pumps on either side of a small convenience store. This station also has a car wash. The wash seems a bit on the expensive side ($7 for the cheapest), but it does a good job. The was has actual brushes which clean better than a touchless version, and a very powerful air dry. Happy pumping.

This is a typical Shell gas station/convenience store. Has the usual stuff plus a car wash…read more However, unless you are a diehard Shell fan or are on fumes, you will pay less for gas by driving a bit east and filling up at Buc-ee's. I realize the gas station biz is cutthroat and these places make hardly anything off of selling gas, but times aren't so good that I'll pay extra for fuel without good reason. Until Buc-ee's came along, this location had a monopoly on gas in Fairfield. Now that time is past...in the face of competition it isn't good to be at least 10 cents a gallon higher on gas.

Paid $30 for gas. The pump wouldn't work. Had to go in the store twice before asking for a refund…read more The guy gave me back $29.90. I never recommended using a Murphy gas station. Used the Walmart gas station with the app and save $$$ at the pump. Visit was a complete waste of time and energy.

this gas station does not exist. good samaritan said this happens all the time with drivers getting…read morestranded. noooooooooooooooo gassssssssssssssssss

Louise is the best! I never care to go unless she is there. So friendly and greets me with a…read moresouthern hospitality smile!

This location has amazing customer service. Waoar put time in just to please one customer and…read morestarted to stock a certain C4 energy drink I wanted. I did bring up gas price for Supreme + how it's been stuck at $3.99 since January 2025 so let's see if they fix that also so I don't have to drive 15 minutes out of way just to get gas. Thanks Waoar

24 hour location, the attendance are always available to render service. Unlike other locationsread more

Lower Price than most other Shell Gas Stations. I use the Fuel Rewards program to receive a…read morediscount at the pump.

I have gotten gas at this station many times. I have always used a pump near the opening. Today I…read morewas at pump 11 and my card didn't work. The station didn't come out when I sought help. I believe they turned off the pump because of my race. No card worked, but a white guy came right after me and his card worked. You are racist, and all the talk from the attendant changed nothing. Aileen didn't help. This station is not as busy as it previously was and I can guess why. Your lack of assistance and lies are noticed. Be better.