MONEY HUNGRY PRACTICE! DO NOT BOOK AN APPOINTMENT!…read more I specifically did my research & found a provider who participated in my insurance. I proactively sent my most recent dental x-rays over prior to my appointment, although the appointment I booked was for my annual dental cleaning. At the time of my appointment I was handed forms to fill out, one of them being a "$35 Oral Cancer Screening". During my appointment the Dentist looked over my recent x-rays and proceeded to order a full mouth set of x-rays. One would think a professional practice would check with a patient's insurance carrier to see if a complete imaging procedure would be covered or confirm whether the insurance carrier will allow it for the 2026 year- NOPE. The dental assistant who performed my cleaning then asked if I'd be interested in the oral cancer screening (you'd think this would be covered under a routine dental screening- not according to this practice.) They push it as if it's their monthly special. After my appointment I headed to the front desk where the receptionist quoted me $226.40 for a treatment plan. In the treatment plan the total fee equated to $680. The "estimated insurance coverage" was $453.60. I spoke with my insurance carrier after the visit to confirm coverage. 80% of each treatment code listed would be covered and I would be responsible for paying the remaining 20%. One code was not covered in its entirety but the office did not inform me- instead I was merely handed a treatment plan with an expectation that I would pay $226.40. Fast forward to a month or so later- I received a bill from Lighthouse Dental in the amount of $310, for what you may ask? The panoramic x-rays that were done without checking my insurance coverage. I received a call from Lighthouse Dental and I asked the receptionist "if I provided my most recent x-rays prior to my visit why were additional x-rays done?" She replied "all new patients need full x-rays." I questioned why the practice didn't check my insurance coverage or contact my previous Dentist for my last full x-rays if it was needed. She then said "well on the bright side you won't have to get it done again for 5 years" EXCUSE ME? To top it off, after speaking with the receptionist I asked to speak with an office manager- who took two weeks to return my call. I refuse to pay $310 due to Lighthouse Dental's negligence. The carelessness of this practice is appalling.

Do not go there. I went there seeking Invisalign advice…read morebecause I had one tooth out of alignment (had braces as a kid, and the rest of my smile was perfect!). My great insurance covered orthodontic work, so I thought why not get this done! The treatment basically pulled all of my teeth backward, my bite feeling locked, and left me grinding my teeth into one another. I definitely regret this treatment! Then, I has crown done. As I ate, the pressure of the crown which was obv too far backward, popped out the gold inlay of the molar behind it. Obv the crown was not the right size! So, I am left with thousands of dollars of corrective dental work. When I went there, I had great insurance, so they had no problem doing this work. Now, without insurance, I am stuck. Beware!

Dr. Bill Markantonakis,…read more Truley a great dentist-he stands far and away the best in the State of CT. He shows compassion and concern for his patient's needs, great expertise and professionalism. Dr. Markantonakis take pride in his work, and I personally would recommend him-as he takes care of your needs. Dr. Markantonakis is the Best!! James C.

Great experience. The staff are amazing. They explain everything, are constantly making sure your…read moreok during the procedure. Their bedside manner is excellent. Highly recommend.

I set an appointment to have a root canal done and verbally requested a pre-authorization to be…read moredone and I even sent in an initial down deposit of 80% in good faith. One day before the procedure, I was told there would be a balance due of $130.00 and that was paid. One month later I received a residual bill in the mail for $100.00 and after I spoke with the insurance company I was informed that they never submitted the pre-authorization request. They never took that extra step for me the customer as I requested, I was told by Advanced, that they're not required. I will absolutely never use this team ever again.

I had a root canal done by Dr.Chasen today. Great experience he's very thorough and I like the way…read morehe explained everything. He made me feel more comfortable in an uncomfortable situation. I would definitely go back to him if I need another root canal.

I would absolutely not recommend Ascend Functional Dentistry (formerly Trumbull Dental Arts) based…read moreon our experience. My partner had a filling/cap come out on a Friday night -- the second time this had happened. He called first thing Monday morning and explained that the tooth was extremely sensitive and that he was having difficulty eating. The receptionist told him they could squeeze him in on Tuesday, so he waited for that appointment rather than immediately seeking care elsewhere. Then, only two hours before his scheduled appointment on Tuesday, the office called to tell him that the doctor was completely booked and could no longer see him. Their solution was to offer him an appointment in the middle of the following week. That level of patient care is completely unacceptable to me. This was not a routine cleaning or something that could comfortably wait another week. His tooth was exposed, extremely sensitive, and painful enough that eating was difficult. What made the experience even worse was the complete lack of concern, understanding, or effort to accommodate him after they were the ones who had already scheduled the appointment. He ultimately decided to switch dentists. His new dentist got him in and had the problem fixed within about 20 minutes. It is incredibly disappointing that a longtime dental office could not find a way to address a patient with an urgent issue -- particularly when the restoration had already failed twice. The last-minute cancellation, lack of urgency, and overall dismissive treatment of a patient in discomfort were awful. We expected much better care and basic consideration from a dental practice. After this experience, he will not be returning, and I would not recommend this practice to anyone looking for a responsive, accommodating dental office.

I am truly blown away by the level of care I received today in this office. It has been a long time…read moresince I've felt this good leaving a dental office! Wow! First of all, the office was spotless. It was so clean and up to date with all COVID precautions. Tamika runs the front desk and she is friendly and professional. For my cleaning, Betsy was a pleasure. She gave such a thorough cleaning and fast with all of her X-rays. She is such a lovely person. Last but not least is Dr. Allie Kudish who gave the best exam. She listens, gets to the root of the problem, and is a perfectionist in her work. Thank you to the entire staff at Trumbull Dental Arts. I'm so happy to have found such a wonderful new office!

I had a very positive experience here today. i was a bit nervous as I hadn't been for a teeth…read morecleaning since pre-covid. Charity, my hygienist was just wonderful--kind, comforting, and incredibly good at what she does. The dentist, Dr. Devereaux, was thorough and quite professional. Even the receptionis/ scheduler was lovely and kind. Call Definitely a 5 star experience! K. Kennedy

Dentistry is big business I get it but customer service is huge. Dr. Zia had the nerve to blow me…read moreoff for weeks and then finally follow up with a 7:30pm call on a Sunday night to tell me that my implant is going to cost $2k dollar more than what we originally discussed. She tired pressing me to make a decision b/c she was going on vacation. Please if you don't have to go here please don't. I can't say anything else was wrong but Dr Zia is absolutely horrible. I hope others don't have the same experience by all means I'm very upset at the service.

I dread going to the dentist, but Dr. K and staff are great! The procedure was removing an old…read morecrown and decay underneath. Absolutely comfortable entire time, with no pain at all during the two-hour procedure. Patrick Luzzi

My initial appointment was great and extremely thorough. I really could not have asked for a…read morebetter first impression. Dr. K. spent a full hour with me----what doctor/dentist does that now? Today was my second appointment at Cherry Tree Dental, with Dr. K. and Kathleen, her assistant. I could not believe the great experience----who says that about getting a cavity filled? This was the first time in my life that I did not feel the novocaine injection. NOT ONE BIT OF PAIN!! It was a difficult filling, but the entire time I was in the chair, both Dr. K. and Kathleen kept checking that I was comfortable. Any time I reacted in the slightest way, they both stopped to make sure that I was OK. The best news----I had no pain during the procedure, and no pain for the rest of the day or evening. Can't say that I look forward to going to the dentist, but quite honestly, Dr. K. and her staff do their best to make it a good experience. Karen Zaneski

In regard to my previous review dr. Amoroso called me personally to apologize for my frustration…read moreand said that he had reviewed things with his staff. That goes a long way im my book and is very much appreciated.

I visited this doctor several times. Good professional. Last visit I had discomfort, when root…read morecanal was done. Office is OK.

I first called to make an appointment with his office and never heard back from them. I followed up…read morewith them a week later and they were confused why I never heard back. I met with the doctor who spoke to me like I was a child and never made it clear that I needed to return to complete the work that he was suggesting. I called two months later and was told I needed to come in for a consultation. I was recommended him by my dentist and knew that there was communication between the two of them but did not convey to me a plan. I still have not heard from his office about an appointment that they were looking to schedule. I'm way too frustrated to ever see this guy again.

I have ONLY good things to say about this practice. Dr. Moran is totally committed to periodontal…read morehealth. He is adamant about flossing & brushing. He is frank, honest and thorough. He's not there to placate you. I believe he has saved my oral health and teeth. He put me on the right (the only) track. I visit him TWICE a year because of the positive results. The office staff? AWESOME. I have NEVER had any problem or been rushed or pestered regarding cost. Yes. Christie does get busy. She's answering the phone, making appointments and answering questions. She does it all...WELL. I am lucky to have them all. Joyce