2021 KIA Telluride. Traveling north on I95 about 60 miles from Orangeburg SC my battery light…read morestarts to flash on/off erratically. Pulled over and looked up KIA dealerships in the area. Now I'm about an hour away from dealership in Orangeburg SC and it's already 3pm. Well I contacted Billy (Service Advisor) and he checks with (Rich) the Service Manager and they can take me in. I get there just after 4pm and they take the car in. They get a driver (Keegan) to take me to a hotel. I get a call less than 2 hours later telling me that (Zach) the technician performed a charging system inspection and found that the alternator had failed. They have an alternator in stock but can't install until the next day. The next day I call Superior KIA and Keegan picks me up and takes me to the dealership. My car has a new alternator, under Warranty, and they even give it a courtesy wash. I drove the remaining 880 miles home with no issues. Less than a week later I get a followup call from Billy asking if everything is ok. Now this is what I call great service! This service department took care of me from start to finish.

Superior KIA has always taken care of me and my family for all my automotive needs. I have…read morepersonally purchased two vehicles from Superior KIA and many of my family members trust Superior KIA for their new and pre-owned vehicle purchases. We use the service department for our regular maintenance on our KIA vehicles and they even perform service for our vehicles that are other automotive brands as well. The facility is top notch and the employees are outstanding. The sales staff is knowledgeable and always happy to help out with questions after the purchase process is completed; the service department staff offer advisements as to upcoming service and always review what is recommended; they also review what service has been performed during regular service appointments. Our purchase and service experiences have always been great. Highly recommend!

They have the worst service department although their sale department was attentive. I have owned…read moredifferent cars but never had a trunk lift problem. Yet, the trunk lift fell on my head and shoulder recently with my Toyato Prius that I bought from Davis Toyota of Orangeburg. Their attitude was rude, especially from the service manager at this Davis Toyota Orangeburg. Customers have choices to buy cars from different dealers. So we suggest not buying cars from this dealer as their service is the worst after you bought the cars from them. P.S.: see the attached photo - I have kept well maintenance of my car doing annual car service with this dealer each year paying more than going to other places.

Cole Haywood does provide customer service and does not follow through on a sale. I was told I was…read moreapproved for a car with $$ down and the rest paid at a future date. I went to pay the promissory note and was told more due immediately. TG for the general manager who helped me but Cole Haywood never called or told me of the change. I would recommend any other sales person.

Amazing service on my tow with this company. He even looked further into my issues and gave me…read moreadvice on where to go from there. You've gained a returning customer thank you !

I want to give many thanks and the highest recommendation to the company linked below. Ultimate…read moreTowing and Ultimate Auto and Diesel Repair out of North, South Carolina (near Orangeburg). About a week ago, on the road trip we're currently on, we were headed to Ft. Lauderdale, FL. At about 1:30pm something flew out from under the truck in front of us. Traffic was busy, Alan saw it, could not get away from it, straddled it, and it hit underneath the car with a Bang! We planned to pull off the road as quick as possible to check the car for damage and someone pulled up beside us and told us we had a leak. Next exit we pull into a gas station, get out, and sure enough gas is pouring out of the gas tank. Whatever it was had ripped a foot long gash in the gas tank. We googled tow service in the little town we were in and got these guys. That turned out to be the luckiest thing that could've happened to us. Carlie answered the phone. She sent her husband, Greg, to pick us up. While talking with her she told me Greg does auto repair too. Alan had already started googling gas tanks for the car and found out that a new tank was over $500 and would take a week to get. Our only hope was to find a used one. Carlie was able to give me the names of several salvage yards around the area and we were able to locate 1 gas tank 60 miles away. And it was just $85. When Greg got there to pick up the car we talked about the situation. He said he could fix the car for us and he'd work after hours to get us on the road that evening. Greg loaded the car up and drove us to u-haul to rent a truck to go get that gas tank. While we did that, he and his employees took the old tank out of the car and waited for us to return. It's now 6:30pm and we're back with the gas tank. Greg and Carlie tell us to go get some dinner at the new little Mexican restaurant and they'd have us ready to go when we got back. We got back from dinner and they were indeed finished. The car was parked outside waiting for us. We chatted for a little bit and they followed us to a gas station to make sure we got gas and everything was good. We shook hands and said our fairwells. I just can't say enough good things about these folks. The were kind, helpful, willing to go the extra mile at every turn so that we weren't left stranded. They were professional, knowledgeable, and their pricing was very fair and reasonable. Alan and I left there feeling like we'd made friends. Thank you Greg and Carlie for all you did to help us. We're so grateful to have meet you and wish you great success. ~Neal and Beth~

his process was super fast and not stressful at all! I absolutely loved how Mr. Joel and his team…read morehandled my claim. They were all so friendly, helpful, and professional. Most importantly, they were about their business and got the job done right. I had my car back in less than a week -- Signed, happy 2019 Buick owner

Awesome experience! Great prices, smooth process and courteous informative staff. Highly recommendread more

I like a place that not only does good work but also have nice people and reasonable in cost. The…read moreother thing which is even greater is i rather pay for a 2hr job somewhere where they put a little more effort and get it done in 1hr than to wait 2 to 3hrs so i can get back on the road. I've been there more than once but just putting up my review cause i forgot to do it. Highly recommend this shop. Go see for yourself!

I simply love this place. It was a phenomenal experience dealing with Mrs Shirley and Mr. Gilbert…read more I would recommend this place for repairs for any commercial vehicle. Super friendly, great customer service mechanic is well knowledgeable and they are very time efficient if I could give you more than five stars, I would.

Ricardo Bowman has exceeded the level of service I have experienced from any service advisor in…read moreover 25 years of visiting Nissan dealerships. I could not be more impressed with his professionalism, communication, and compassion. My daughter brought her Nissan Rogue in for an emergency repair after breaking down while traveling to South Carolina for a job interview. On her way back to Charlotte, NC, the vehicle stalled and ultimately had to be towed, requiring her to stay overnight in a hotel. Ricardo immediately contacted both my daughter and me first thing the next morning, kept us informed throughout the process, and made sure the necessary repairs were handled quickly and professionally. His communication skills, responsiveness, and genuine concern for the customer are second to none. Outstanding customer service like this is rare, and Ricardo truly went above and beyond. Thank you for making a stressful situation much easier for our family.

Worked very well with me to get me into the vehicle that I wanted. We didn't to the…read more"let-me-take-this-to-my-manager" Everything was easy and convenient. They understood that I wouldn't play games so we understood one another early on. I would buy from Stafford & Derrick tomorrow!

So thankful for 1058 Towing. We hit a pothole on a Sunday evening and they came out right away and…read morechanged it for us. Super friendly efficient service. HIGHLY recommend!

The people at 1058 are amazing and caring. My truck broke down and stranded my grandmother, her…read moredog, and me 12 miles from home while returning from the vet. Christie was wonderful at calming my nerves about the situation and understood my concerns about the heat, my grandma, and her dog. They accommodated us perfectly without question. I have used them in the past and will continue to do so. I want to thank Bobby, Christie, and Willie for providing stellar service!

My company recently purchased a Cadillac small SUV from Fairey Chevrolet. Both Joe Fairey and Dean…read moreWeeks were very helpful and responsive in helping me find the vehicle per our specifications. When the vehicle was ready to pick up, it was clean and well prepared. Our company has purchased other vehicles from Fairey Chevrolet Cadillac for its vehicle fleet and I can see why we work with them. Compared to the Cadillac dealer in Columbia, SC, their service and professionalism are on another level.

First a little personal background: retired, owner of (4) new Chevy or GMC vehicles since 2008 and…read morecurrently own a 2015 GMC Terrain and a 2016 Silverado 2500(both purchased new). A month ago the sunroof on the Terrain started pouring water from the right side of the headliner. Opened the sunroof and carefully poured water into each drain to determine what was leaking. The tube is not clogged because water isn't collecting in the basin that feeds the drain. Because I thought I needed to remove the headliner I took it to Fairey and was told I needed a new drain tube that would cost me approximately $1200.00 because they would need to remove the entire dashboard to replace it, but they would happily deduct the diagnosis fee from the bill if I came in for the repair. I paid them their ridiculous diagnosis fee thanked them and walked out. My expectation was a minimum 1 hour charge for the entire repair. The young man behind the desk was extremely professional and used all the right language but had no idea he was talking to someone with 37 years in the automotive repair business. If he could have seen inside my head the anger of "THE BEAST" was hiding inside a 72 year old man. Not at him, but at management and ownership. This does not happen in a vacuum!!! I'm jumping ahead of myself. When I left Fairey I remembered a collision shop about 15 minutes from my house and decided to check them out. For a small shop they were extremely busy. As I was explaining my problem to the desk clerk. The owner was walking by, stopped and immediately asked me "Why don't you fix it yourself, it'll take you less than 15 minutes. I've had 2 Terrains in here this past week with the same problem." I made an appointment and Best Auto Collision, North SC made the repair while I waited. Cost $20.00. Can I give Fairey Chevrolet "0" stars for honesty and " 5"stars for dishonesty. H. James Norway SC