I brought my car in because it shook a little and I wanted to get it checked out. The minute I…read morewalked in I was greeted by Susan. Now I'm 21 and I know next to nothing about cars so I asked her if she could look at it really quick. She agreed and drove it around the parking lot. She came back and told me my transmission needed to be replaced and it was going to be around 4K. She isn't say it meanly just in a matter of fact way. I started crying because I had gotten my car 9 months earlier and I took perfect care of it. Now the thing to you is I have a Nissan Versa so this wasn't my fault. It was a defect in the transmission of the car. Susan explained that to me and didn't make me feel stupid. This is where the five stars come in. Seeing my distress Susan pulls out every trick she has to try and me a loan. She went above and beyond in her pursuits. She just wanted to help a kid that was in over her head. She finally threw a Hail Mary and asked me to call the finance company to see if they would extend my loan. That was when I found out that my finance snuck in a warranty without me or the dealership knowing. Because of Susan's forward thinking and creativity I am saved a lot of money. Susan is the secret as to why this place is amazing. She is kind and carrying. She just looks out for anyone that walks through her doors. She is a genuine person. When I was breaking down for my situation Susan was there fo help me out Anyway she could. I will be taking my car here for anything it needs. Thank you for taking such good care of me.

the manager is an arsehole plain and simple. dropped truck off for service several hours no call i…read morewent up there to inquire about the situation. This fool got mad and basically reneged the service..so all that time was wasted. He is a dick...yea the older guy with the grey beard he is unprofessional and lucky he was in a safe environment.

I've been taking my cars to Chris at B&L for many years and wouldn't go to anyone else! He's super…read morenice, honest and fair in price

A measure to do bussiness with. Brought in a laundry list of things for my wife's Subaru. They got…read moreem all handled in a proffesional manner and at a fair price . Defiantly will be back

This team is very honest and pleasant and you cannot go wrong doing business with them. I get oil…read morechanges inspections and engine repairs done there and am always pleased with their work

A friend who has a minivan with over 240,000 miles recommended Latinos Auto Repair. I took our Audi…read morethere - with a check engine light on. They took a look at it, told me what was wrong with it, explained how they could fix it, what it would cost, and what my alternatives were. They were honest and trustworthy, and I'd bring any car to them for anything. One note - They are located at 620 east Sprague Street, the Waughtown address is wrong.

My car was having some issues with it.And I took it there to see what was wrong with it.they told…read moreme the spark plugs had to be changed.They told me how much for it and did it quickly after they showed me the old spark plugs and they seem really bad and I really love the young lady at the desk she a cutie and nice.I recommend this place for anyone they do all kinds of things!!!

I took my 2016 Toyota Tacoma V6 2WD with 57,000 miles to Mr. Marions shop. I needed the 60,000 mile…read moremaintenance with a tranny flush, and new spark plugs. They are iridium and should go 100,000 miles I found a few were gapped up and burned up before I took it there and they noticed upon inspection so good on them. They inspected the vehicle per the Toyota shop manual. I got the truck back on time, in great shape, runs great, it was clean, no damage, and no funny business. The mechanics are working out of well used Snap-On boxes, and there were major repairs ongoing on many different types of vehicles. They also do a quick state inspection if needed. Very happy with the truck, the mechnics, Mr. Marion and Sons, and would definitely return to have more work done.

Big nope. Dropped off my car July Monday 27th of 2026. A couple days later I get a phone call…read moresaying I need a new evaporator core. 1700 and some change for labor and new part. I waited patiently excited to get my AC working. Saturday, 1 August After my grandfather came in and paid my bill. I picked up the car and immediately when I got onto the road I could hear air coming through the door. I also thought the dash appeared dirty, but during a closer look, I could tell that it was damaged. There was also an oil stains left on my roof liner and two bolts laying on the floorboard. I waited for my dad to get home so he could evaluate the damage for himself. During that time. 7 PM on the same day I picked up the car, It started raining and the rain came through the door that I could hear the air coming through earlier. I immediately had to go home and put a tarp over my car.Now before I dropped off my car on Monday the 27th. I had already been dealing with trying to get the AC working for the past week and a half doing a recharge checking for leaks and replacing a sensor, this AC getting repaired, was for my travel across the United States to California, which is why I had only asked them to fix the door on Monday 3 August and didn't bring up the damage to the inside of the car. I just wanted my door fixed so I could leave. I came in at 8 AM Monday August 3rd to tell them I believed the door was not aligned correctly. An older gentleman who open the shop seem to acknowledge my problem and want to fix it. However, the employee I gave the information to seemed frustrated. I assumed I wouldn't need an appointment since it seemed like it was just a quick fix on work I had already paid for, but my car wasn't finished until Wednesday 5 August 3:25pm after my dad went to their shop and they aligned it then and there for me. Which makes it seem as if they could've done it the whole time, but chose not to. The same day I picked it up Wednesday the fifth. I came home and washed the car in the evening time. That's where I noticed large scratches on the back of my trunk. I also noticed a large scratch on my driver door. The office workers made it clear to both me and my grandfather that they had to take my doors off to work on my car. I am moving to California, actually leaving Thursday the 6 August, the day after I wrote this review. And I am planning on purchasing a new car in the upcoming months, which is why I chose not to confront the shop about this, but I 110% will back my claims. My car is fully insured and I'm more than able to write a new claim. But I feel like that would be too much of a hassle to do, especially when I'm already behind schedule I'm leaving. So I would advise any person that's looking for an auto mechanic shop and are reading these reviews. Take pictures of every inch of your car inside and out. Do not leave the auto mechanic shop until you have fully looked at your car. Where are all the five star reviews come from? I'm not too sure exactly but I'm sure I'm not the only person who had these problems. If someone does run into this problem and does take it the next step and has to take legal action I'm not sure if I would be of any help, but all my photos are dated and timed. And I'd be more than happy to testify in your hearing. It keeps saying to retry when I try posting photos. But the damage to my vehicle is there. So much so the shop knows exactly who I am.

David, new owner, was fantastic. Like other reviews I broke down coming through town along way from…read morehome, mid-trip, and on way to important interstate job interview. David helped me find a good tow service. As soon as my car arrived on tow truck at his shop he stopped working on car he was working on at time and got right to work on mine. Quick diagnosis, parts ordered, and installed in less than 2 hours. All for a price less than I could get the parts myself at Autozone! Will definitely come back if I need a Volkswagen mechanic in Winston-Salem area again. FYI: Shop is currently cash only but will do receipts for business/tax purposes.

Long's is under new ownership and I have never been to a more honest/trustworthy mechanic in my…read morelife. I was travelling through Winston Salem to pick up my kids from camp just north of there when my Eurovan broke down. I got to a safe place and called Long's vw. The new owner, David, drove to my location, figured out the problem, found another issue that was causing my check engine light to come on. 3 mechanics had worked on my engine and not caught it!!! Then he spent the afternoon trying to find the part I needed, explaining the exact issue and teaching me how to put the part on myself once it came in!!! He worked on my van, got me on the road and would only take 20 dollars to cover the cost of oil he used. Take your car here! You will not be sorry!!! You will never meet a kinder, more honest, and conscientious mechanic!

This review is about MasterTech. These guys are former…read moreVolvo mechanics who started their own business. The Volvo dealership is on commission, therefore, some of their recommendations may be commission motivated. MatterTech is more affordable than the dealership, however, customer service lacks. Robert is arrogant, dismissive and can be rude. They do not offer loaner vehicles. And plan to schedule a week prior to actually needing help. If you speak with Rob, he'll almost always say, "Next week" or "We'll get to you when we can". If I ever go back to them (which I probably will since I haven't found another Volvo specialist - yet ), I'll ask for WES immediately. Perhaps he'll be better? Customer service is key. I haven't had any "major" problems with their work; just the usual hiccups.