I wasn't a fan of this office when I was a patient. The doctor wss great but the rest of the office…read morestaff, I remember, I wasn't impressed with. I moved and recently requested my records from 16 specialists in michigan. Michigan allows providers to charge fees for records. So this group is within its right to do so. Out of 16 providers, all in Michigan, all with the same rights... this is the only provider to charge me this fee

The doctor who did surgery on me is affiliated with this practice and he is simply excellent. Dr…read more Seidman. He should LEAVE THIS PRACTICE. The office staff there is rude, they care more about money than patients. They make you wait forever to see a doctor but charge you $50 if you are more than 10 min late and they won't see nor speak to you till you pay the $, whether you owe it or not. They charge 3 percent for credit cards. They are not affiliated with any hospital system so nothing is on a my chart, they don't give you any paperwork, they don't do reminders for visits, it is NOT patient friendly. What year is this? They should have an online accounting and scheduling system. I would NEVER recommend this place to anyone.

Horrible office experience. Both time we waited over an hour in the lobby and another half hour in…read morethe room. No apology or anything

This is a beautiful office, it's clean, organized, and filled with busy and helpful employees. I am…read moregreeted warmly by each person who guides me along my visit, from the cheery hello from the receptionist to the doctor, each person is at their utmost best. The rooms are sparkling clean and the visits are thorough with enough time to visit with the doctor. This place is calming and reassuring, it sets my fears aside and allows me to relax with comfort.

All of the Orthopedic Dr's are awesome! Every visit was spectacular. I will always recommend them.read more

I do not know what the people branding the HFW Orthopedics staff as "rude" are on about. Perhaps…read moremore should consider that one often gets back that which one puts out. The staff member who assisted me today in making an appointment was courteous and patient. I found that to be no different from any other time when I have had reason to interact with that facility.

I am beyond mortified with the way I was treated by Dr. Samona and his staff. I was in severe pain…read morefrom my hand and was told by the doctor to call his assistants Christie or Julie if I ever needed an emergency appointment. ( Good luck with that ) After calling and leaving messages for three days, I got no where. It wasn't the first time I encountered that.. I had a balance to pay and went to the office to pay it off where I ended up running into Dr. Samona in the hall way. He abruptly yelled at me accusing me of missing my appointment and for yelling at his staff. Which IS NOT true. What a way to greet your patient of 3 years & after 4 surgeries. Staff are rude ,mean and big LIARS. They Never ever smile at you. What a disgusting, non-empathetic physician and staff. I wouldn't recommend that clinic to anyone!!!!! Horrible and poor patient care.

Awesome place.. Dr. Haass is very kind and understanding and listens to what your issues areread more

Alice Mendelson has been my orthopedist for three years. She is thorough and caring! They come no…read morebetter!

Office staff very unprofessional. After waiting over an hour in office for my scheduled appointment…read moretime, someone entered waiting room announcing "(my name), C'mon down!" After being escorted to exam room, Doctor didn't strike me as very 'proficient'. Almost seemed annoyed that he had to take time to speak with me, then offered nothing substantial about my health issue. Very disappointed.

Dr. Baghdoian is wonderful! Although the wait is sometimes a bit long, "Dr. B" is assuredly worth…read moreit. His office has a very large patient roster so you know he is doing it right. Most doctors made me feel stupid and ignorant, but Dr. Baghdoian made me feel calm and welcome.

This place came recommended by a good friend when my husband began experiencing severe back pain a…read moremonth ago. We had already been to urgent care and our primary care doctor. Trying to get an MRI scheduled was a nightmare. Has we come here first it would have all been done at the same location. Is i didn't have the personal recommendation I'm not sure I would have come here based on the reviews and personally I'm shocked at how low the rating is. Everyone we encountered was kind and helpful and a little over a week and my husband is going for an injection today which will hopefully bring relief! If you are having back issues I recommend Dr Oddo.

Working there is a joke. Management constantly is on us about collecting copays and their…read moredeductible policy is a joke. Make people pay $150 dollars toward their deductibles until it's met, plus they are billing you the copays is behind ridiculous. They constantly told us to get whatever we can out of the patients and we would get bonus if we met their number of patients they wanted us to see. Nothing was ever about patient care but numbers and money. The staff is rude and all are poorly trained and know very little. Their manager Desinity is very fake, unprofessional and does care about the staff or the patients but her numbers and how she looks to her higher ups. She likes to remind the staff that she is out boss even though she speaks like a complete fool. She's very young and experienced and had this " I'm a boss b*tch" attitude. This place is ran like a Walmart. U do not have to pay anything towards your deductible they will still see u so they can obtain some type of payment off of you. Most of the staff have never even met the doctors that work there. Very sad place to work.

A relative was scheduled to have hand surgery with Dr. Samona. Two weeks before the scheduled…read moresurgery the office called her and cancelled the procedure because the doctor was moving to another location. WHAT? WHO DOES THIS? No explanation. Just call his other office and reschedule. DEFINITELY NOT. This was so irresponsible and unprofessional. Another doctor and location will be found.

ONLY hands, not a 1-doc-any-bone office. Total focus. Don't even shop around. I did, had a gen…read moreortho, regretted it. I Got 2 hands, both must last a lifetime. Never had a problem making an appointment, staff is friendly& professional.

I would NOT recommend this office do your research; they are NOT up front except making sure they…read moreget their OVER inflated bill paid and then have to go to another orthopedic to get actual care. The Doctor reads the Xrays not a radiologist and he will spend about 5 uninterested minutes with you, make sure to ask in detail that they can serve your needs if not you will be paying another office to get what they are not qualified to do.

Brought a friend here for an appointment. Pretty shocked and disappointed that not a single staff…read moremember was wearing a mask, and no covid protocols seem to be in place. I've seen restaurants follow better standards than this.