Although I have perused Journeys store before, I have never made a purchase until now. I was…read moreactually looking for a specific pair of shoes: Sorel Winter Conquest wedge boots. Journeys offered the best price for the item online. I made the purchase and also enrolled in their birthday club. A few days later, I received an email from Journeys with 15% discount for my birthday. I tried to get a price adjustment over the phone, but Journeys would not allow it. Because the shoes cost a pretty penny, I re-ordered them and applied the 15% discount, with the intentions of returning the purchased ones to the store. When I arrived at Journeys OP, Maria P. was the employee who assisted me. She was very friendly and helpful from the start. Unfortunately, the cash register did not have enough money to refund me the amount I spent on the shoes. Maria took the time to figure out a way for me get my refund without having to come back to the mall. She was more than willing to accommodate me without seeming annoyed or flustered. I really appreciated the friendly customer service and her ability to find a resolution quickly and efficiently. I will definitely be returning to shop there.

Amazing customer service at this store.the employees are professional and will help you find the…read moreshoe or accessories you are looking for. The atmosphere of the store feels clam and very welcome I like going to journeys in the mall that is my first stop besides the food lol. I would definitely recommend going to journeys if you are looking for some good heat for prices that won't break your bank account.

my experience buying a pair of pickleball shoes took over 45 minutes at the register. I took them…read morehome and wore them once, to realize they didn't actually fit well. I returned a few weeks later and was told I can't return the shoes because I wore them. how else am I supposed to figure out if they work for me or not? It says on the receipt I'm able to return them and they refused me. Unprofessional And incompetent

Not the best prices for Skechers but par for the course at "outlet" malls. Good selection though…read more Staff was fine as well.

Puma is an iconic brand in sneakers and active wear. This particular location, located in the st…read more Augustine Premium Outlets, offers some good deals and a friendly staff. I recommend that if you were at this particular outlet, stop in and check them out.

I really like the sneakers that I already have. I have a pair of Nike Air Max black and gold…read more Took forever to get them broken in but once they were they are very comfortable. I had purchased them from Famous Footwear back in NY a couple years ago, so I decided to see if they still had them. To my surprise the store near my new house indeed had them. I was surprised they had the black and gold but also a black and silver pair. I'm not a sneaker head so I wouldn't follow something like. I ended up purchasing the silver and black pair. The reason I rated them 3 out of 5 stars is the lack of inventory. While the stores presentation made it appear like they had a lot of shoes and sneakers, the fact was they only had a few pair of each kind. I was surprised when I found my size in the sneaker I wanted.

Everyone needs shoes, right?? I've found lots of luck finding some quality shoes at good prices at…read moreFamous Footware. This particular store is located on San Jose in the shopping center after Walmart. The store has always been clean, organized and employees helpful. There is never a lack of footie socks to try on shoes and if you shop sales you can get some good deals. If you don't see your size, the employees can check another store for your size and ask that it be held for you. They can also order and ship shoes to your home. I recently returned a pair after deciding the fit wasn't quite perfect. So long as you don't wear the shoes outside on pavement, they will accept a return. Sign up for their emails for coupons and rewards. I don't get email spammed and have pulled up coupons on my phone to save a few bucks.

The gentlemen here tried to help me find something. They were having a sale when I went, but not a…read morewide variety of selection that includes a variety of color. Just because they're comfortable doesn't mean they can't be fun and stylish. For the price point they should offer a better selection. Do they have shoes, socks, insoles with support-yes! Just may not have the variety you're looking for in store. May have the try on in the store and purchase online.

My husband and I were in need of new active shoes. We got two pairs of Brooks but they also have…read moreHOKA and a few more brands. They had a good selection to choose from in the terms of color and look. The service is amazing. Dustin helped us when we walked in and all the way to checkout and everything in between. Dustin was lovely to speak with, very friendly and knowledgeable! They have a machine that you step on and it scans your feet and I mean the entirety of it. It even shows when you walk if you have Pronation or Supination. They have insoles that can help provide support for your arch or more padding if you need more if you stand for long periods. Essentially you'll be leaving with a pair of shoes that will have you feeling amazing when walking/standing/running - all depending on your needs! Now let's be honest about cost and price - the brooks we got were just over $100 a pair. If you're going to spend money on active shoes, might as well spend it right the first time around. We got their club membership which is $30 a year and it DOESN'T automatically renew!!! There's lots of benefits to having the membership like %10 off each individual item you're purchasing. I can't remember them all but it's worth it if you're going to buy two or more pairs of shoes in my opinion!

My wife loves WHBM. We stop here every time we visit the outlet. She knows what she is looking…read morefor and I get to sit. Thank you for the cube seat inside out of the heat.

I'm definitely a fan of White House, Black Market and have purchased many things from their normal…read morelocations. It's been a bit of a miss at the outlet location, but I guess there just isn't the variety or "newness" of the regular stores. Same with service here. Either someone is following me around the entire time, or doesn't acknowledge my presence. (Which is totally fine by me... I usually know what I'm looking for and don't require a ton of help.) I will say, when I can find a pair of shoes I like, I snatch them up. They are pretty good quality and last for quite awhile. Same for most of the clothing too. The pants here don't seem to fit my body type, but hey, you can't win em all. I do really enjoy their dresses though, and the sale racks, (while usually packed with stuff) can be a bit difficult to navigate, you can sometimes find a pretty good steal here.

Always a pleasure to buy at kohl's, and this location is definitely not the exception…read more I can't believe they are already promoting Black Friday sales lol. It's November 6th lol. Clean location, organized, and spacious. An Amazon package return drop off kiosk. Lots of clothing options, lots of ideas for gifts! Good prices, especially when you have coupons! Excellent location overall.

I have never in my life dealt with this much disrespect from an associate (s). From the moment I…read moreopened my mouth she was talking over me while I'm trying to tell her what the issue was. THEY sent the wrong item. The have a great selection of products and prices are decent. If you can handle the snotty cashiers

The best shirt store in the Mall. Great, friendly, and extremely helpful staff who even went into…read morethe stock room and brought out more XL shirts for my sons and I to purchase. Had a promotion where the more you purchased, the higher your discount was. My sons and I purchased a large bag of clothes with a saved amount of $302 off the normal retail price. Outlet shopping at its best!

This is the best store for deals! They get all the off seaon left over s. Got mens shorts $4.00 and…read moregolf shirts for 6.00. Walked out with 3 shopping bags for 34.00. Super nice staff. Very helpful. Even went in back to find shoes not even on floor. Kids cloths were almost giving away. Everything under 6.00. They even forgot to ring up pair pjs and gave them to me had a tiny spot on them. She was throwing them away and Then asked do u want these?.......christmas is full of Nautica.......thanks for making it affordable for quality.