Have been banking at Home State located in Lake In The Hills for 20 years. Always enjoyed working…read morewith helpful and friendly staff. We are satisfied with loans and mortgage -all paid off now. Just an all around good bank to do business with. Staff is always considerate and helpful to explain questions we have taking time to help us understand completely. We highly recommend this bank because of these reasons. But, we have a special shoutout for a recent banking issue for my departed mom's PA account which no one was willing or able to help. Thank you Debbie L. For your kindness and understanding helping to resolve my problems. Sincerely, Ron L.

Knowledgeable friendly helpfull staff. I have never experienced an error with any of my accounts…read morefor over 40 years. I fell confident and secure with HSB. They go out of their way to answer questions and otherwise help. The Senior Class Club is a nice plus. No fee for counting my coins. No fee for blank checks. No fee for debit card. No fee for check or savings registers. No fee for paying real estate tax. No fee for bill payment checks. No fee for using ATM at HSB banking stations.

I don't usually post on yelp but saw the low star rating for American Community and thought I…read moreshould post. This bank is just wonderful. The associates have always been very professional, helpful and pleasant. When you enter the lobby, someone always greats you and is willing to guide you to whatever you need to accomplish. I have been banking with them since moving to Woodstock 7 years ago and no matter what concern I have they are most patient and helpful. Love this bank.

Not so "community" anymore. Made several attempts at discussing my unhappiness and was pretty much…read moreblown off. Also - BEWARE - their debit cards do not work with Apple Pay which blows my mind that they have no interest in fixing this situation. Apple Pay is pretty commonplace now-a-days so pretty disappointing I can't use it with my bank.

I am on an accountant for a non-for profit that changed banks. The account for Midland was supposed…read moreto be closed but somehow wasn't (not their fault), so I went into the Belvidere branch and spoke with a nice lady who said she would make sure the account was closed and she would take care of the $3 overdraft fee. She even took the paperwork I had with me and reassured me it would be taken care of. I asked if I needed to pay the fee and she reassured me she would handle it. Now a week later I am getting notified that the account is still open and the overdraft fee has went up to $39. I tried calling their call center and they were no help. They kept asking for my personal information over and over again, which after being asked the third time I was just done. Would not recommend a bank that does not follow through and is no help with their call centers. I guess now on my time off I will need to again drive the 30 minutes to the bank to try and get this taken care of again.

I love Midland bank everyone has always treated me like family and that's hard to say in these…read moretrying times. I use them for my business (ProTree Care) and my personal) and a few other accounts. I have never been happier.

What a crap bank , you make money on money then charge someone for not using it .... Online banking…read moreis crap.... Never asked why I closed account and never used them fully.... Only reason your open is your in a crap town - avoid this bank !

From the owner: Our team at Prairie Community Bank, Marengo IL is eager to help you reach your dreams. Visit us…read moretoday at 800 W. Grant Hwy. (Rte. 20), Marengo IL or contact us at +1 815-568-4100 for your financial security, savings, mortgage, personal loans, and business banking needs.

Old Second in Sycamore is the greatest bank I have ever gone to. All the staff is kind and…read moreknowledgeable. Chris Heyob helped us with buying our house and treated us just like family! I cannot say enough about Old Second!

Old Second Bank stands by it's motto, " You are First, because we are Second ". Chris Heyob has…read morehelped us over come our financial stress, by listening to our needs, and financial goals. She provided counsel on Reverse Mortage options, as well as refinance, and ultimately Home Equity Line of Credit application. As VP she went to bat when our credit scores were low, and helped us compute an acceptable income level, DTI ratio, ( we are both on Social Security fixed income ). We now pay a much lower interest, than our two credit cards, We now live within our income, and we have money available, if needed. My wife and I both have medical expenses, dental bills, medicine, that need paying monthly. Old Second has made this possible, put us First, and eliminated our financial challenge, and associated stress. Old Second Bank worked with Elder Care Services, financial counselors to consider our budget challenge of expenses exceeding income! We highly recommend both Old Second, Carrie Osmund, Chris Shake, and Chris Heyob. We have been Old Second customers since 2006, when we moved to Sycamore. There is MORE to Sycamore, with Old Second Bank support, they have our back! We are proud to recommend Old Second Bank of Aurora.

Very friendly, accommodating, and knowledgeable about all products and services. I'd definitely…read morerecommend them. They are nice people who explain everything to the customer. If you aren't satisfied with your current financial institution, then consider the pleasant folks at Grand Ridge National Bank.

From the owner: We are a customer-focused, premier boutique bank which specializes in personal and business…read morefinancial services. Our emphasis on personability and employee individuality drives us to deliver the ultimate experience for both customers and employees.

My account was overdrawn about $1,000 which was not me. Filed a fraud dispute. Got denied because…read morethey said my card was in my possession. Like what? So I'm just out of $1,000?. There's no sympathy or compassion with this bank. And I'm going to be closing my account with them immediately. I do not recommend BMO Harris bank. They do not care about other people.

The BMO bank in Woodstock IL. off Jackson Street is terrible Waited 10 minutes before anybody…read moreanswer the drive up and another 20 minutes for them to even deposit my check!!! Looking for a new bank.... Suggest people do the same. terrible customer service