I just love John Campolito and staff. I have been with them over 20 years. No one can ever beat…read moretheir prices. Thanks team!!

Excellent customer service, quickly returned calls and kept me informed. Kate is attentive to all…read moreof our needs and calls to make sur the claim is going good.

Have been dealing with Dave since 2014 for medical and recently got home and auto policy. Aaron got…read moreback with me on an auto policy question 30 minutes after I called office even though he was on vacation in Florida, that's the kind of service you get with this agency.

Dave Yost is the best one around, he is honest and will get you the best policy he can.. Benn with…read morehim for several years now and I will not change.. Just give him a call, you do not have to accept any offer he recommends. Find out what you are missing in your health care coverage..

Megan was very helpful and made sure I got the best rate on my car insurance. She had all of my…read morepaperwork ready for me when I came in and all I needed to do was sign! When I walked in I felt extremely welcomed by the entire staff. I am very happy with the choice I made to switch with this agency!

Amy is wonderful! She is patient, helpful, and always does her best to find us a plan that works…read morefor our changing health needs. We're scheduling with Kashmiry for the fifth year in a row and wouldn't go anywhere else.

Buyer Beware!!! I'm very upset about the insurance options given to me last year by Suzette at…read moreKashmiry and Ass. All I asked was that my PCP be in network. She emailed me a big list from which to chose an insurance provider and it wasn't until I needed to schedule with my doctor that I realized that he was not in network! When I asked her about this, Suzette said I could switch doctors!!! So after 26 years of building a relationship with my doctor, I'm just supposed to pick a different doctor! When I mentioned this to Ray, he told me to ask my doctor for a non-insurance rate! Suzette did apologize but Ray was extremely rude. Unfortunately, I had to pay out of pocket for several doctor appointments and skipped some altogether. You're better off going to www.healthcare.gov and finding your own insurance or getting another agency to help you.

I felt very Welcome & the agent was very friendly & helpful. She answered all my questions &…read moreexplained everything very thorough to me. I am a new 1st time customer & she was very helpful with setting up my accounts. I recommend 717 Credit Union to all my friends. So many are already customers of 717 credit Union & they recommended you to me, & I'm glad I did.

Great Service and wonderful people recommend for everyone, My personal favorite is Joseph Pinciaro…read moregreatest worker and helper out there!!

Joe went above and beyond when I was buy a new car and needed insurance. He came all the way to the…read moredealership with the papers for me to sign.Thanks to him I drove my new car home that day. He was very friendly and professional. He definitely made a great frist impression. I will definitely be using him in the future when I buy my house. Thanks joe.

i was looking at my options for bundled insurance and I came across her and she was very helpful…read more Thank you.

Fast Friendly service! Thanks Ms. McQuillian. You and your team are awesome!read more

Such great customer service.. and Pam is so thorough! I have home.. auto .. and life with her, and…read morehave been a customer for 8 years, great all the way around.

Avoid this office!!!! George, the phone answerer and front desk guy for Pam, doesn't take critical…read morefeedback well and you will be punished for it. Let me explain. I had this insurance office for seven years on my home and autos. During this time, my teenager got a license and I dropped by the office to get her added. George was friendly and told me a phone call would have sufficed. He took a photo copy and congratulated my daughter. A week later I got a phone call from George asking if my daughter's license was an under 21 or over 21 years of age license. I called George back and reminded him that he had taken a photo copy of it. I admit, there may have been some frustration in my tone. He got nasty back and gave me negative attitude!!! I talked to Pam and let her know about his unacceptable tone and words. She apologized and said George had been to a funeral that morning. I said that is definitely sad and suggested that if he can't conduct himself in a professional manner, he should have stayed home that day. A year later, I called the office and George answered the phone. I told him that I had sold my home and gave him the closing date and gave my new address out of state. He hung up on me. I called back and asked to speak to Pam - the office agent. George said she wasn't there and would give her the message. I told George it was rude and unprofessional to hang up on someone. His attitude was smug. I NEVER DID GET A PHONE CALL FROM PAM. I take that to mean she either didn't get the message or doesn't care to hear feedback about George. I called the 800 office and got Pam's regional office manager number. I let them know my experience. 6 months later - I get a bill for home owners insurance for a home I no longer own. My husband called 1-800 and thought they took care of it. Now it is 15 months since I have owned a home in NE Ohio. I got another bill. This time I go into my local town American Family office. Yes, my account is still active and showing that I owe money!!!! They call Pam's office. No answer. They call Pam's regional manager. He says that the Pam Waldo office is a known problem office. No surprise!!!!!!! It has been 15 months since I have been an American Family customer. I find out that I am owed approximately $1400.00 in refund. Guess where they sent it? To the address that I haven't owned for more than a year!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pam, your customer service expectations from your employee is extremely lax. You are possibly not getting phone messages. George holds a grudge and is treating YOUR customers disrespectfully. You are not taking care of business if customers sell homes and are still being billed. Keeping a refund from a customer is completely unacceptable. Do not use this office!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!