If you plan on moving or changing your policy and/or if being able to access your agent is…read moreimportant to you I recommend going elsewhere. I moved and had two policies I had paid in advance I requested be cancelled and refunded for the unused time. Both times Angela (his secretary) insisted neither policy existed and despite multiple requests for Tom to call me back he never did. I was billed for six months past when I requested my policy be cancelled. When I received a non renewal letter (due to vacancy) for the policy I requested be cancelled I called and again requested the refund now that we both knew the policy existed. Angela stated I never requested cancellation. Then once my home sold I requested a refund for the unused time on my condo unit owners policy. Angela stated this policy didn't exist either. I calmly requested Tom call me back but Angela hung up while I was giving my phone number. I was able to find Tom's email and sent screenshots of my paid bill and credit card statement proving the policy existed. Cheryl responded to all emails. She acknowledged the policy existed but said I'd have to take up the refund with the owner of the other half of the duplex or the title company. I then brought up how the same thing happened with my other policy for items inside the house. Cheryl stated my lender requires I keep that policy and notes said my husband was to call when my house sold. I paid cash for the house. There was no lender. My husband doesn't own the home and he was never in contact with them regarding this policy. I didn't need his permission to cancel my policy, but if I did and they had communicated that he would have given it. Throughout this process when I called I was told Tom was out of office. I requested a call back but never got one. I requested he call me via emails multiple times but never received a call. Additionally around three years ago my husband had a car accident. I had multiple questions his secretary didn't know the answers to. I requested Tom give me a call to discuss my questions but was told he was on vacation and then attending a conference so would be unreachable for around two or three weeks.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. We are dedicated to servicing our customers needs. License #: OH-75996

Used every applicable discount and ways to save money, which ended up giving me a great rate that…read morebeat my current car insurance. Also suggested a device that would be inside my car to track how much I drive for even more potential discounts in the future. Since I drive this vehicle very little... Less than the average person would drive a vehicle, I'm sure it will qualify for a discount when they reevaluate in six months. I basically only drive that car one day a week, so putting a device in my car to track how many miles will be worth the savings.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: OH-40802

Working with Jill in the Bonds department was top notch. I would still have them if I didn't move…read moreto Oregon!

From the owner: We offer Ohio Commercial Property Insurance, Ohio Liability Insurance, Ohio Commercial Auto…read moreInsurance, Workers Compensation and related lines, as well as Canfield Home Insurance, Canfield Auto Insurance, Motorcycle Insurance, Umbrella Insurance or related lines.

We relocated from Minnesota to Ohio and were planning to stay with the same company we had been…read morewith for 18 years. When we reviewed the quote from that company, we were shocked at how high the homeowners premium was and decided to get another quote. Todd was referred to us by an acquaintance in Ohio. I called him late on a Friday afternoon from Minnesota, explained our situation and the coverage we needed not only for our home, but several cars and a motorcycle. By Monday morning Todd called me and had quotes for everything. The premium for our homeowners was close to half the cost of what our former company had quoted. Overall, we saved money on our home, cars, and cycle with identical coverage as our previous policies with our former company. Todd was extremely responsive and professional. I would highly recommend his agency.

It was a delight to working with Todd. He was quick in his responses and availability, took the…read moretime to understand our needs, recommended the right products, explained the details with effectiveness, and offered suggestions that were best for us. We will continue our business with Todd and it is because of his professionalism that Allstate received our business. Thank you Todd.

Pulling into the Veterinarian's office with my diabetic dog this afternoon, I open the door to the…read morerecognizable hissing of air rushing from the rear tire. To myself, I said, I never thought I'd need to put AAA on speed dial. I'm thinking voice dial, just in case I can't use my hands. After 4 (yes -- four, cuatro, quatre) calls to AAA in the last 3 months, I'm feeling qualified to review AAA. First, let me say this, AAA has gotten way more of my money than I've gotten AAA service. But like insurance, there's value in peace of mind. My latest call came tonight and ended with an actual rescue. The guy who came out was excellent, did his work quickly and had all the necessary equipment to do the job right. My spare was a little low, nothing worth worrying about, but he was sure to give it the extra air to take it to the right pressure. The call before, was in Dubuque, IA, when my rental was stuck on a patch of ice on a hill. The guy behind me returned before the AAA driver showed. I was able to back up and pull out. As I parked in a safer spot on a flat side street, I saw the AAA driver go by. They would have done the job. I'll spare you the other call details, but leave it to you to decide how you'd handle these problems. I've chosen to keep my AAA current over the many years. Safe travels, my Yelp friends. And, if you are ever in the area and need help on the road, message me, it goes to my phone :)

the boardman location agent jesse o'conner specifically is a joke! happened to look at my renewal…read morepolicy to see that my under age son who had been driving his car nearly 5months was not even insured! when i reached out to jesse to find out why he hadn't added him all this time he claimed to have been "underwriting furiously trying to find what happened" and that "he was fighting to make sure no one else ever has this same issue." since leaving allstate to go with AAA i have had nothing but issues, and to not mention the fact that my insurance has gone up almost 900$ managers were asked to reach out to me.. never heard from anyone! all i can say is AAA is beyond lucky that my son hadn't been involved in anything that could have hurt himself or someone else!!