Very nice sales gal sharry my husband and I came and immediately fell inlove with an off white…read morebouchell sofa. Omg I love it love it love it. It is so damn beautiful in my living room. Never before have so enjoyed a sofa. I just want to sit on it all day. Thank you Colin's for having this in your show room. Donnalin.

Came in with the intent to purchase two dressers…read more Instead, we found a huge Stanton sectional and ottoman that we fell in love with. Daniel starts running numbers and I have to ask him to do it again because it doesn't make sense, obviously his way of confusing the buyer into a deal. Both pieces are about $9k without their deal of 30% off. If we finance over 60 months, it's $6700, or 12 months same as cash $4800 with the warranty. So obviously the 12 months is the better deal right? I go to apply for the credit when my husband calls from the car with my daughter and says "I need you to come here." So I head out thinking there's a problem with her, as she was fussy in the store. I get to the car and he shows me the same sectional on deal at another store for $3600. Ugh. We drove away. I loathe shopping for furniture at these places and this is why. They make you believe that you're getting this great deal when in reality, they're all hustlers with huge markups. Conlins, Bitneys, all have the same practices. Mark up prices astronomically only to make it seem like you're getting a deal when they mark down the price through liquidation deals and holidays. I don't like being taken for a ride, and it's unfortunate because we were ready to buy!

The professional and friendly service tech came out on time and fixed my couch foot lever release…read morefor free, even though I bought my couch 2 years ago. I highly recommend Britney's and I Will definitely buy furniture from them again.

Prompt, polite, courteous sales, support, and information. Great multi-story inventory & price…read more Thank you!

Although Direct Source and their employees seem good, and I originally wanted to give them a 5 star…read morereview for their employees, as a reseller, they are only as good as the cabinet lines that they carry. We purchased Dura Supreme cabinets from them. This has caused us a major hardship. If they were to remove Dura Supreme from their line up of carried lines, I would give them a better rating. We spent months designing the perfect kitchen, and we were very excited. When the cabinets arrived, they were full of defects and the completely wrong color. It was clear Dura had used wood from the scrap pile (heartwood which does not take stain evenly), and that no human had actually looked at the cabinets as they were totally mismatched, the wrong sizes, wrong configuration, full of nail marks and burn marks. We spent around $15K and it made me physically sick to see the cabinets once they came in. After a few days of back and forth, Direct Source agreed to give us a full refund. That was good on Direct Source, they did seem to take responsibility and be ethical even though it was Dura Supreme's fault. However, now we've been without an upstairs kitchen for four months since we had to find someone else to build our upstairs kitchen in this market - luckily we knew someone, but still, it has been 4 months. We were also planning on using this property as a vacation rental, and we've lost the ability to do that for this time, and with our direct lake front access and busy tourist season, this is probably around $12K loss for the month of June alone. The thing that really gets to me is the hassle of having to redesign the kitchen with another vendor, the wait, and the fact that now we won't be able to do things like return our other expensive kitchen fixtures if they don't work out with the new design because it's beyond the return period. So while I would say you might have an OK experience with the Direct Source staff, Direct Source can only be as good as it's cabinet lines, and as long as they continue to use the Dura Supreme cabinet line, they are putting customers at major financial risk. I have read the BBB reviews for Dura and apparently our $15k cabinet project was really just minor -- there are people who ordered $100k cabinets from Dura and had the same problems, only weren't able to get a full refund. So while I appreciate the way Direct Source handled it, Dura Supreme is not a company you should ever do business with and we ended up doing business with Dura through Direct Source. The Dura rep in the Flathead area was simply offensive, trying to convince us that the cabinets delivered were the same as what we ordered (see picture) and it was totally gaslighting. So beware - Dura Supreme, the line they carry - is using piles of scrapwood for cabinets and shipping things full of defects. Dura's advertising is false and if you have a problem, they will blame it on "natural variation". Even if Direct refunds you themselves, good luck finding someone else to do cabinets in this market, we were lucky to already have someone in waiting and have a downstairs appartment kitchen to use. You might not be so lucky. So Direct Source, you are may be an ok business, but you simply must end your relationship with one of your main cabinet lines Dura Supreme to protect your customers and you reputation. Homeowners, if you want to do business with Direct Source still, you might be ok, but please under no circumstances should you use Dura Supreme.

Buyer beware the Kalispell location. Multiple measuring mistakes were made during the design…read moreprocess, forcing us to reconfigure the kitchen island. The installer was a surly fellow, did hasty work, and ended up walking off the job because he did not like being called on it. Our contractor ended up finishing for him. If I had to do it again I would use Home Deport or Lowes.

In the past several years that we purchased from them, no issues...until last year. Ordered just…read moretwo additional outdoor patio chairs and to date, its been almost a year from ordering, still not here. The sales person fibbed, made up rediculous excuses finally admitted he dropped the ball. Customer service went down hill. Where's our chairs??! Manager should have stepped in long ago. We did also put deposit down. Who's earning interest on that? Not us.

Uniquely beautiful furniture! Great customer service! - We recently moved to Whitefish, MT and…read morewere fortunate enough to discover Wright's Furniture. Greeted by Mary Ann, we were guided through the showroom of so many one of a kind pieces. She was wonderful. After deciding on a couch, they delivered it and we noticed a few flaws. James came out 2 times to the house to assess & fix the small imperfections. He too was a gem. I can't say enough about this place. Great experience from start to finish.

Incredible floor showroom. My son and I met with Erin, incredible knowledge on lighting. I felt as…read moreif Erin totally understood what I was looking for. Top notch.

Felecia and the team at Source were able to help find the exact replacement for a broken fixture in…read moremy house. She and everyone there were very friendly helpful. Really made my day. Couldn't be more satisfied!

We bought a new sectional sofa there. We ordered what we wanted and it came in almost to the day of…read morewhen they said it would. On delivery day we had an issue but that's on me, one section wouldn't fit thru the door. After the young delivery men called there boss and asked a few questions on how to handle it, I came up with a plan. I asked if they could wrap it up return it to Gills and store if for a few weeks until I had time to deal with it, I'm self employed and extremely busy. Well I got a window ready to remove from my home and had Gills lined up to deliver it the next day. They showed up we put it thru the window in less than 10 minutes flat. They were more than gracious to help and did not charge an extra delivery fee and we live in Bigfork. Both times the delivery boys were polite, nice, professional and very accommodating. I believe the salesmen's name was Cayden who was very helpful throughout the selection, ordering and delivery process. I would highly recommend Gills Furniture.

Gotta hand it to Gills about 4 years ago my ex wife and son bought me a power recliner the…read morecontroller started to go out so i called them to see if they had one on hand i could buy and low and behold did they not only one the young lady that that helped me on the phone told me it was a warranty repair and it would not cost me a cent she said s soon as her crew got back she would have them call me and about a hour later i got the call the sent over a very nice young man that replaced my controller he said if i have any problems just give them a call but after the great service I'll probaly be good for another 4+ years. THANKS FOR THE GREAT SERVICE

Really nice salesperson, not pushy at all. Very good experience. Bought a nice bed there, very…read morehappy with everything.

We've been shopping around trying to find matching twin beds for our daughters and almost bought…read morewhat was selling at Costco. We held off and decided to look around a little longer and are very glad we did. We ended up with great quality mattresses and a great deal on bed frames for much cheaper then we found anywhere else. We shopped around a lot, this place is much cheaper than the competition with what seems to be same or better quality.

We had two separate absolutely TERRIBLE experiences with 4 west Cabinetry. We had two separate…read morebrand new kitchens that were in the 25-$30k price range but that was years ago so it would be more now. Two separate houses, one with the old owners and one with the new owners. (they asked us to give them a chance again with the new owners, worst mistake!) It was one terrible mistake after another both times. It literally took a year to get cabinets fully installed and many rudimentary issues that they didn't fix or took forever to fix. It makes me sad because I look at my brand new kitchen still and see all the issues and the trim falling off in spots because it's not attached to anything behind it, the side disintegrating when it was supposed to be all real wood, and the island installed in the wrong spot so our main path of travel is too narrow, some cabinets were ordered with the wrong finish, the wrong drawer styles ordered on some cabinets, different profiles of crown on different cabinets, they had to hire a painter to come in and paint some of our brand new cabinets because some were glazed and some weren't etc. they told us if we kept the mistakes they would credit us back money and then never did. Like super basic stuff. It was just one issue after another. Cabinets are currently falling apart in areas and they wouldn't do any follow up when I tried to reach out to them so I finally gave up. Their warranty isn't real. I spoke to them in person, emailed and called and they just ghosted me after awhile. I would definitely NEVER recommend.

4 West is a high quality, professional design company with a new showroom and amazing, professional…read morepeople. My family worked with Josh and MicKenzie on a summer home kitchen remodel and were very pleased and satisfied with their help. They made us feel like family. Would recommend them highly... They have been voted Best of the Flathead 5 years running!!