Terrible customer service and very unprofessional…read more The one star is coming from a very simple tenet in business: don't ignore your customers. The appointment I had was with an individual that was not very professional. I had an appointment for 10 AM on Saturday. I arrived promptly at 9:58 AM. Keep in mind that the text that they send out the day before says get there 15 minutes early. I purposely did NOT get there 15 minutes early because I read other reviews where customers had to wait. This was a good move on my part, because as expected, we had to wait even though I was there on time (slightly early actually). The garage where the shop is located was not even open. The craziest part is that the individual who was able to open the shop with sitting in his truck, the entire time sitting amongst cars that were pulling up, ready for their appointments. At around 10:02 AM he finally got out of his truck and opened his garage, I was very surprised that he was there the entire time actually parked in front of me and just waited in his car. He didn't even acknowledge the fact that there were people there for a 10 AM appointment and he hadn't even open the garage yet until after 10. Maybe he isn't aware that the instructions tell people to get there 15 min early, I don't know. Then he proceeded to service the customers that were there before us which is totally fine. But the reality is I did have a 10 AM appointment and I was on time and I was not acknowledged or spoken to the entire time, and they definitely saw me. On numerous occasions, they walked past me did not even say anything at all. Normal customer service is to say that they will be right with you or thank you for patience or something. There was absolutely NO acknowledgment whatsoever. He didn't stop to ask if we had an appointment or anything, he just walked past us and continued talking to the other customers. Also.. the bigger question is.. why did they double book? Assuming the other party also had a 10 AM appointment. If they didn't have an appt, this is even worse becuase they ignored the customers who actually made an appointment. Either way it is terrible customer service. So ultimately, I left. I refuse to give business to a company that does not respect my time, for them to see me and other customers, waiting and still stay in their truck and then on top of that for them to not even acknowledge me once they finally open, the shop is totally unacceptable. Also I was lingering around there for about 10-15 min hoping to be spoken to and then I thought to myself.. if they won't provide good customer service before getting my car, then they don't deserve to touch my car. I refuse to give them business. I will say that the person who scheduled my appointment Bridget was super nice when I spoke to her so maybe it would have been better if she was there but regardless they need to be held accountable for how appointments are on Saturdays.

Ask for Nakari! He was so helpful! And my car no longer looks like a fishbowl! He took his time and…read moredid several walk throughs! I would recommend this place any day!

They did a great job on my tint. Wish they accepted digital payments but other than that it was…read moregreat.

They did a great job and got me right in and and got in done w great timing great prices I will…read morerecommend to come here to get your windows done.

After some considerable research, I decided to go with Tint Life..each time I called, Earl the…read moreowner answered and was courteous. I was able to get the appointment time I wanted. I was sent a text message appointment notice to place on my Google calendar with the time and address. I arrived just as they were opening, and Earl got my truck right in.. the pricing for the tint level package I choose was competitive. The service was great and I was very satisfied with the finished results. Thank you Earl and Crew!

Surprised at how this went as I called the shop for an appointment on 3/20/24. Th appointment was…read moreschedule for 3/28/24, and I was quoted $475 for ceramic tint. I showed up on 3/25/24 so that the installers could take a look at my truck, and the clerk at the register told me that I was not in the system. I was surprised but I was willing to get input into the system as I had time. After an unusually difficult process of the clerk making a call and getting info from I guess the owner, I was given a new quote of $561. Unfortunately, I did not have the appetite for the scheduling issue and a price adjustment, so I left as there are alternatives that are just as good if not better. NOT A GOOD EXPERIENCE

We've now had two cars done at Alset and I can't say enough good things. The first was our new BMW…read more We had the PPF and ceramic done, and the work was exceptional. We were happy enough that we went straight back with our 2013 Lexus RX for a polish and ceramic coating. The change was incredible. It brought the black paint back to a deep mirror finish, eliminated a lot of the scratches, and honestly made it look years newer, all for a very reasonable price. Pics of the Lexus attached so you can see for yourself. Where this place really stands out is the people. Tony is the owner and he beats you to the door to welcome you in. His whole team is just as friendly. They brought us back into the shop to show us the work they were doing on our car, which no detailer has ever done for us. And there is zero upselling. They tell you what your car actually needs and then do it right. They're perfectionists, they're fair on price, and the customer experience is the best I've come across anywhere. Highly, highly recommend.

Went to Alset for some tint on my Chevy Silverado and they did an amazing job. They were able to…read moreget what I need done quickly and perfectly applied. Their waiting area had coffee, snacks a television and comfy seating. If you need some tint, wrap or other vehicle customization, contact them. I'm heading back to get a wrap on my Cybertruck.

You wont find better. Orlando came out to retint my truck because someone broke two of my windows…read morejust before Christmas. This man came out on Christmas Eve and then wouldn't accept payment. Now don't expect freebies like I got because this man also takes pride in his work. He does top quality work that looks like it came from the factory. He also has been easy to schedule, came to the house and provided the best price out of the 4-5 people that I contacted. This guy has all 5 star reviews for a reason.

Amazing service and excellent quality…read more First time ever using a mobile service on my BMWs.

I have used them before where they responded to Yelp messages providing quotes. It seems now they…read morehave removed that option and they don't answer or return voicemail messages when you call. Disappointed because I needed to use them for another job. When I used them in the past their pricing was reasonable, they offered mobile service so they came out to my house to service my car, and their job was clean.

Quick installation, good communication of the post-application instructions. No issues with the…read morewindow tinting that was installed on my windows. Fair prices and good customer service. The location of this car detailing shop was near lots of shops and restaurants so we just had coffee and lunch, walked back after 1.5 hours and paid with credit card and picked up the car.

I went there to get my two driver side windows on my charger because of a recent break-in. I drove…read moreup around 10:05 am talk to two too three individuals. They informed me of my pric and that it comes with a free wash . I was then directed to pull in into the garage he gave me my quote again and I was done by 10:59. They did a good job it was done and under an hour I really appreciate it The price was not bad at all very very, very reasonable. Sometimes you can't go by old reviews. You have to pull up yourself and see I wasn't disappointed.

Atlanta Shine does it again. I don't know why I even try other places. They are quick (as quick…read moreas detailing can be), attentive, and reasonably priced. I haven't done anything beyond a in and out but they stay booked and busy. My real test is when i come with my actually dog hair dirty car and see how it turns out. Also, this place changed my understanding of car wrapping. My next next car will be wrapped. Not because I want a crazy color but because I want to protect the integrity of the paint from ATLANTA. As a heads up they only accept cash, cashapp, zelle as payment options. They get 4 stars instead of five because seating is so limited. I'm literally sitting on a wobbly shop chair in the sun. It's far from a dealbreaker.

Great job with Ceramic, PPF and Tint on my new Corvette, Brian and team are true professionals!read more

I came to Imperial to have a few aesthetic things done to my vehicle: get my wheels and rotors…read morepainted, and time down the chrome accents on my Porsche. All I can say is wow: the vehicle turned out great, and has a look that is factory quality. The paint on my wheels and vehicle has not faded at all after several years. I'd highly recommend this place due to the quality of the service I received.