This is an update to a previous review I posted a month ago. I was a very unhappy customer. Brian…read morefrom Tim Marburger Honda in Albemarle, NC responded to my post and asked me to call. I did call. He collected information and came to the same conclusion as me, that the Honda Care purchase I made was not of any value to me considering that the Honda Service Pass came with my new car. It should not have been offered. He refunded the cost of the Honda Care and I was sent a check.

This is the most unresponsive business ever. I called probably about 3-4 months ago inquiring about…read morea replacement key, which I was told needed to be ordered and I'd be called to schedule. Never got that call back. Now I'm trying to schedule an appointment for a recall notice I received and have called 3 times on 3 different days, during business hours with no answer. I even left voicemails and couldn't get a call back.

I quit going to this deal years ago due to service department being unpleasant and not doing the…read morejob. Today, I had to go back and all I can say is WONDERFUL change. Service department was professional, friendly and just a real joy to deal with. The problem was solved quickly and efficiently. 5 stars for sure.

I've been looking for a 2019 vette in the admiral blue for years! Either they had a ton of miles,…read moreaccidents or too many owners. Finally a couple weeks ago I found my baby on cars.com. I called and Gary answered all my questions and was very accommodating to all my needs. He made me videos of the inside/outside of the car and made me feel comfortable buying without seeing it in person. No accidents and only 15k miles on it. I was so excited! They drove it to me today and I couldn't be happier! It's even more gorgeous in person. The whole process from start to finish was great! This is my 4th and final corvette, as I do not like the C8's. I highly recommend Gary "Maverick". He was not pushy and an all around great salesman. I should know as I am also in sales.

My husband and I went to Albemarle Dodge on Monday the 23rd to sell our vehicle. Our salesman was…read moreDamey. He walked around the vehicle, checked the mileage, and then we went inside where he ran numbers and made us an offer. We agreed to the offer, signed all paperwork, and the dealership took possession of our vehicle. Before leaving, we were specifically instructed to: * Cancel our insurance * Turn in our tag * Stop our automatic loan payments We trusted their instructions and did exactly that. Tuesday passed with no communication. On Wednesday, Damey called and said: "Hey, one of my managers looked at your car, we actually don't want it anymore." I asked why and was told there were "transmission issues" and they didn't want to buy a vehicle they might have to put "$5-7k into." During that call I could hear someone in the background say: "The thing won't even f*****g move." This was shocking considering they had already signed paperwork and taken possession of the vehicle. When I called back later, Damey said he was on a test drive and refused to connect me with a manager. I then called the dealership and spoke with Steve, who initially said he had no idea what I was talking about. After placing me on hold for about 10 minutes, he returned and claimed the deal was "subject to a pre-purchase inspection" and that "no sale is final." When I asked why the inspection wasn't completed before signing paperwork and instructing us to cancel insurance, he responded: "Our sole focus is to sell cars, not buy them, so we get to them when we can." When I asked to speak with another manager he said: "I am the manager. I have a showroom full of people." My husband explained the seriousness of the situation since we no longer had our vehicle. Steve responded: "Well if you feel it's more important you can have your attorneys talk to ours." He then hung up on us. We received no follow up the next day. On Thursday evening, we received calls around 7:06 PM and 7:16 PM. When we called back, Mike answered and said there was a ticket saying we agreed to pick up the vehicle, which we never agreed to. When I asked how this was legal considering we had signed a contract, he said: "No deal is final until payment is received." He then said they would charge $50 per day in storage fees. When I asked for copies of the paperwork we signed, Mike said: "We do not keep documents for a long period of time. It is now with corporate." When asked how to contact corporate, he said they were family owned and he wasn't sure. He then told me: "Honey, just make this easier on yourself. Come collect your vehicle or have your counsel speak with ours." At this point it felt like they were trying to intimidate two younger individuals into backing down. However, shortly after that conversation we discovered the vehicle had been listed for sale on Saturday, and then sold on Monday. Despite having the vehicle and selling it, our bank loan was not paid off until two weeks later. This entire situation caused unnecessary stress and financial uncertainty for our family. After speaking with others about this experience, I have learned we are not the only ones who have had issues with this dealership. If you are considering doing business with Albemarle Dodge, I strongly recommend proceeding with extreme caution.

**Avoid purchasing a vehicle from Albemarle CDJR!** They…read moresold us a lemon and refused to honor the 90-day warranty. We lost thousands of dollars because the vehicle needed an entirely new engine. I would also advise against purchasing any Chrysler vehicle, as Chrysler allows its dealerships to operate this way. When I contacted Chrysler for help, they wouldn't assist us at all. #Chrysler

I have personally known Mr. Huneycutt for 30 years. This gentleman sells 80% of his cars to repeat…read morecustomers,(Myself included). He has sold over 11,000 cars and checks everything before the vehicle is put on the lot. If there happens to be an issue at any point, Just Call Them. They are just the very best around for quality vehicles and service after the sale. John M from Norwood NC

From the owner: Lentz's Auto Sales, located in Albemarle, NC, is your go-to destination for quality pre-owned…read morevehicles. As a trusted Used Car Dealer in the community, we pride ourselves on offering a diverse selection of cars, trucks, and SUVs to fit every budget and lifestyle. Our knowledgeable and friendly staff are dedicated to providing exceptional customer service, ensuring you find the perfect vehicle to meet your needs. Visit us today and experience why Lentz's Auto Sales is the preferred choice for used cars in Albemarle.

inspect that car very first thing you do!!! i didn't, and drove away with a very dangerous car…read more it amazes me that the person who sold it did't care if we were killed or not. ten very expensive breakdowns in first year. $4576.95 on top of the $10,000 we paid for it. remember, as is means your credit score, and your life depends on it ! i won't name the person' they know who they are, and what they do.

From the owner: We use local dealers to buy cars from and the public. We don't do Auctions! Our motto "If we can't…read moredrive it, We don't buy it" That seems to get us better cars to sell to our customers.