The hospice RN laughed, scrolled on his phone, and called my dad the wrong name during our meeting…read moreto discuss transitioning into hospice care for my dad. I am a 28 year old girl who just lost my father - this inevitable stage of care was hard enough for my family to face and one of the final hours we had with our dad was wasted in the presence of someone who lacked such basic, fundamental interpersonal skills let alone respect and human decency. Truly a horrible experience, and one that will unfortunately always be associated with our memories of my dad's final days. My dad's name is Steve. Not "the patient" and certainly not "Richard".

This place is amazing to put your loved one in on Hospice. Staff are very caring and make your…read moreloved ones feel like they are the only patient. Of course they are not. It's clean and they are very professional.

They don't except the medicaid waiver program, I wish they did bc they seem like they are a great…read moreagency

YPYW is fantastic all around. Both the owners and the staff are naturals at caregiving. They are…read morecompassionate, but also upbeat and positive. My parents look forward to Karen arriving, and she is a tremendous help! She keeps the house and them going, and it gives me peace of mind knowing that they are in the best of hands. Wonderful small business, we are so happy that we found them!

It has been a pleasure working with Eternally Grateful Caregivers. Very professional, compassionate…read moreand caring. I would highly recommend.

I've used this caregiver before . They are very professional, caring and I'd recommend them to…read moreanyone.

Best home care service in the tri state !!! If you want good care for your love one. This is the…read morecompany you want to contact

From the owner: Independent Waiver Program sign upread more

My experience at Northwest Physical Therapy was amazing , Shawn Vogel my PT developed a program for…read moremy injury that worked better than I hoped or imagined was possible. He also helped me create a program to use after my treatment ended so I can continue to improve the strength in my hips & knees This is a small practice with very personal care for each patient. I worked with the same PT every visit which always started on my schedule time.

My 89 y/o Dad was referred to NWPT to help with dizzy spells and leg weakness. Reluctant at first,…read moremy Dad responded well and then enthusiastically to the guidance and coaching of the top notch staff here. The support staff - especially Princess Christine - reflect the professionalism of the owner as well as their warm and welcoming personalities. My Dad continues to progress rapidly now that he has NWPT as a formidable weapon against the surprises age springs on us. Easy to find off Bethlehem Pike & close to Chestnut Hill. Lots of parking. Easy entry one story building with separate entrances. Nothing negative about this place. Kudos to this group and the work they do. Five Stars and a round of applause to NWPT. DD@Phila

I Love this place!! The Terrace at Chestnut Hill is such a beautiful place inside and out, the…read moregrounds are so lovely. This is a really calm atmosphere, all the staff and caregivers are very friendly. Ever since my Aunt moved in, she is never alone unless she wants to be. She settled in quickly. I like the friendly environment, the nurses and administrative staff is very good with her. It is great to see her now engaging in activities to keep her active and doing things she likes. She loves the entertainment. The staff and caregivers are so great with her and are able to get her to take her medicine everyday. She loves the meals and loves being able to sit and eat with friends. Her room is very nice and because we were able to bring some of her own furniture, it feels like her old apartment. The Executive Director Lisa McDonough is the best at keeping me updated on her progress or any health concerns. She is the best. I highly recommend The Terrace at Chestnut Hill for anyone who needs assisted living.

So very thankful that I got my aunt out of this place into a wonderful facility. It was nothing but…read moreheadaches from day 4. Some of the staff were wonderful. The Executive Director was horrible and I filed numerous complaints against this facility about neglectful things that were observed (with proof). Overall, when visiting there wasn't much life to the facility or much participation with residents from family members...the last straw was when the makeshift closet fell and they blamed my aunt and her dementia. They bagged up her items and left them that way for over a week...check on your loved ones if you decide to place them here. Not at all what I expected...Several management and facility name changes in a short period of time says alot. This has to be the worst facility under Bridge Senior Living...

Hey my name is Wilma I work as A Home keeper /HHA for 6 years already I'm very well trained I'm…read morevery respectful responsible well I'm task I'm bilingual I don't give up easly I like making People feel good An welcome I will not leave the patients presents until they , I work in this agency Name vital support witch I wanna try a different company so please if there's Any question thoughts please give me a call at 267 986 7546 . Thanks your time ..

From the owner: Companionship, light housekeeping & laundry, meal preparation, bathing & hygiene, recreational…read moreactivities, errands & shopping, transportation services & respite care

This agency does not put their clients first, they do not have an on call line, they do not fill…read moreshifts if aides do not show up. The office is only actually open three days a week and on the days it isn't you could not get in touch with anyone regarding your care. You have to bring an aide with you to the company because they do not have their own staff. The owner is rude and sees no wrong in her ways. She doesn't listen to clients or caregivers who are voicing concerns, she often cuts people off in conversation and threatens legal action if you are remotely confrontational with her. I plan to report her and this company to APS after I finish this review because they should not be allowed to have clients in these conditions. Your family is not in good care in her hands, no one works in the office, if anything there's only one girl and she barely answers as well. I want to take my mom out of the company but my mom doesn't want to go through the process. I often have to take off work to care for my mom when her aide needs aa day off because they can't even get in contact with the company to let them know they need relief or PTO.

we try to give zero star but it not work ok. so we think mom is now sick. this is not good for…read moreanyone and we can not say this is agood group of people. very rude to my child. and the dog run in office is very loud anbd pee on floor.. maybe not for weveryone but we think they did not help us. thank you, god bless.

I'm entering my second week of hip replacement and have been having a very unnerving experience…read morewith the service through Penn Hospital and i severed with them. Scared and not sure what to do next the universe brought Luna! From the concierge support to the app to the caliber of therapist I have been matched with, Luna has absolutely saved my day let alone my hip! This is a 21st century app with old school customer service values. Ten out of ten!!

My physical therapist uses Luna for patients that use Medicare, and I appreciate that. And I wanted…read morehome PT care. But the registration and scheduling system is seriously broken. After multiple messages from my PT to Luna, 8 calls and more than 1 hour of my own time, I've been unable to schedule. Automated calls hang up. After multiple tries I finally reached a real person who was unable to help me. While I was on the call with that agent, another agent called. The left hand doesn't seem to know what the right hand is doing, and the automated system doesn't function except to make repeated calls and texts and then hang up. Reaching an actual person is difficult, and then they are unable to help. I was told I would receive a callback to solve the issue within the hour, and that didn't happen.