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    Human Touch Home Care

    5.0 (2 reviews)
    Open Open 24 hours

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    3 years ago

    Helpful 1
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    7 years ago

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    The Terrace at Chestnut Hill

    The Terrace at Chestnut Hill

    3.0(6 reviews)
    4.3 km

    I Love this place!! The Terrace at Chestnut Hill is such a beautiful place inside and out, the…read moregrounds are so lovely. This is a really calm atmosphere, all the staff and caregivers are very friendly. Ever since my Aunt moved in, she is never alone unless she wants to be. She settled in quickly. I like the friendly environment, the nurses and administrative staff is very good with her. It is great to see her now engaging in activities to keep her active and doing things she likes. She loves the entertainment. The staff and caregivers are so great with her and are able to get her to take her medicine everyday. She loves the meals and loves being able to sit and eat with friends. Her room is very nice and because we were able to bring some of her own furniture, it feels like her old apartment. The Executive Director Lisa McDonough is the best at keeping me updated on her progress or any health concerns. She is the best. I highly recommend The Terrace at Chestnut Hill for anyone who needs assisted living.

    So very thankful that I got my aunt out of this place into a wonderful facility. It was nothing but…read moreheadaches from day 4. Some of the staff were wonderful. The Executive Director was horrible and I filed numerous complaints against this facility about neglectful things that were observed (with proof). Overall, when visiting there wasn't much life to the facility or much participation with residents from family members...the last straw was when the makeshift closet fell and they blamed my aunt and her dementia. They bagged up her items and left them that way for over a week...check on your loved ones if you decide to place them here. Not at all what I expected...Several management and facility name changes in a short period of time says alot. This has to be the worst facility under Bridge Senior Living...

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    The Terrace at Chestnut Hill
    The Terrace at Chestnut Hill
    The Terrace at Chestnut Hill

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    Destiny HomeCare

    Destiny HomeCare

    1.0(2 reviews)
    6.5 kmGermantown

    This agency does not put their clients first, they do not have an on call line, they do not fill…read moreshifts if aides do not show up. The office is only actually open three days a week and on the days it isn't you could not get in touch with anyone regarding your care. You have to bring an aide with you to the company because they do not have their own staff. The owner is rude and sees no wrong in her ways. She doesn't listen to clients or caregivers who are voicing concerns, she often cuts people off in conversation and threatens legal action if you are remotely confrontational with her. I plan to report her and this company to APS after I finish this review because they should not be allowed to have clients in these conditions. Your family is not in good care in her hands, no one works in the office, if anything there's only one girl and she barely answers as well. I want to take my mom out of the company but my mom doesn't want to go through the process. I often have to take off work to care for my mom when her aide needs aa day off because they can't even get in contact with the company to let them know they need relief or PTO.

    we try to give zero star but it not work ok. so we think mom is now sick. this is not good for…read moreanyone and we can not say this is agood group of people. very rude to my child. and the dog run in office is very loud anbd pee on floor.. maybe not for weveryone but we think they did not help us. thank you, god bless.

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    Human Touch Home Care - personalcare - Updated May 2026

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