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    Hugo's

    4.4 (831 reviews)
    Open • 11:00 am - 10:00 pm

    Hugo's Photos

    Business Info

    HUGO'S ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Recommended Reviews - Hugo's

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    Calvin D.

    The burger wasnt anything special that it was worth waiting for. It was a good classic burger but nothing to rave about. Its extremely loud in there so you might lose your voice trying to speak overall the noise.

    Rueben and fries
    Savanna P.

    New to NWA and had heard this was a must try. DID NOT DISAPPOINT! Got there about 11:20 on a Saturday and it was already pretty full. We sat at the bar and had excellent service! Started with guac and chips. I'm from Texas so a bit of a guac snob. Their guac is excellent. I had the Rueben and man it was great. My boyfriend had the jalapeno cheese burger and loved it. Great old school vibes. My bf didn't like the fries I loved them. Oh and their ranch drinkable. Just get there early or be prepared to wait.

    Bill U.

    I have and will drive 5 hours for this burger. The best, well within 5 hours of Dallas. The service, as usual was outstanding. Burger, outstanding and the basement and old typewriter factory ambiance is cool. Best burger I have ever eaten.

    Old Fashioned Cobb Salad
    John D.

    Great dinner selection and local establishment. The bar has a solid bourbon selection as well!

    Nina C.

    Ordered the mushroom crepe and tried the chili burger during my second time here and both were just what we needed during a Saturday afternoon. Didn't realize there was a basketball game later that day so it was absolutely busy. 30min wait for a table for 2. The staff works hard and fast to make sure the restaurant runs smoothly.

    Derek's Special
    Pat C.

    Not far from the University campus, below a dress shop, in the cellar is Hugo's. It's a very bohemian type of sandwich/hamburger shop. It can be hard to find at first if you don't know it is in the basement. At first I thought it was a college hangout. More accurately, I think it's a lunch spot for the local bankers and businessmen. You do see a few parents eating lunch with their college age children, but far more business people. Hugo's has those pilled high deli type sandwiches and juicy burgers. Their fries are very popular even though every sandwich comes with homemade chips. I had a tuna melt which was delicious and served on dark rye bread. My friend had Derek's Special which was a marinated chicken breast hoagie style sandwich. That was also excellent. Service is always friendly and attentive. One grumpy, non-smiling guy works the cash register at the bar. He probably owns the place. I really don't know. Hugo's is a legendary place. You have to try it. Maybe you can get the grumpy guy to smile.

    Fries
    Bequer G.

    The burgers were amazing! It is definitely worth the wait! The patties taste amazing! We ended up sitting at the bar and the service from the bartenders was great! This place is a must try if you're visiting Fayetteville! It's a great local hole in the wall! I'll definitely be back to Hugo's!

    Meagan A.

    We came by for dinner after a long night and then followed up by a long afternoon on the road. And man, this stop was worth it! We started with the spinach artichoke dip. The chips were seasoned perfectly and the dip itself was delicious We both ordered different chicken sandwiches and split a basket of fries. The chicken was seasoned and grilled perfectly. And the fries were done off my fav! I love home style fries. Our bartender was awesome as well. It send we found a great local spot to grab a drink and a good meal. By the time we were leaving the place was packed. But the employees seen to have service figured out and they were able to help guests seamlessly

    Swiss and Bacon Burger with a basket of fries to share
    Richard C.

    Hugo's is an institution in Fayetteville. Very cool spot right off the square. It's half a level below the street and kinda has "Cheers" TV show vibes. In addition to the cool atmosphere, the food and service was on point. Great burgers and fries were hitting!

    Inside
    Chris R.

    Packed. This place was packed, so the service was a bit slow. The food? The cheeseburger was really good and well seasoned. It comes with potato chips. The fries were soggy. They need to up the temperatures on their fryer. The fries were limp. There is a possibility that they were cut fresh. If that's the case, they need to learn how to pre-fry, freeze and then fry again. It would make them crispier. This is in a basement of a building.

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    4 months ago

    Incredible burger!! Service was great and a really cool place. Loved it, priced right, and will be back!!!!

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    2 months ago

    Best blue moon burger I've ever had in my life. The lemon mouse for dessert was also delicious.Will always keep coming back.

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    2 months ago

    One of the best burgers I've ever had. Been many times over the years. Love the atmosphere and great service. Worth the wait anytime.

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    Page 1 of 21

    Hugo's Reviews in Other Languages

    Ask the Community - Hugo's

    Do they offer gluten free buns or bread?

    Not totally sure, but do not think so

    Is it handicap accessible?

    Yes, they have a handicap accessible entrance on the back side. ☺️

    Can they seat a party of eight at a table?

    Yes but it will be a challenge. Only a couple of spots to accommodate that large of a group

    Is there a kid's menu?

    No, just the main menu

    Do y'all have gluten free buns?

    Sorry, we do not carry gluten free buns.

    View All 6 Questions

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    Hammontree's Grilled Cheese

    Hammontree's Grilled Cheese

    4.3(734 reviews)
    0.4 mi
    •$$

    "Your restaurant is so good. The lady waitress was nice. My…read moregrilled cheese was 10/10." Declan 8yrs old. Dad- Italian stallion- 7/10 Only because I tasted the olive and I'm not a fan of olive. But other than that it was good. Mom- caparese melt- 9/10 Only because it had too much pesto for my liking. The vibes were chill the waitress was very nice. Our kid is on the spectrum and is hard to please sometimes but he loved it he even tried his dad Italian stallion and gave it a thumbs up. We will be back next time we are in AR. Thank you!

    Driving through Fayetteville, I had to stop at Hammontree's Grilled Cheese. I've seen this place…read moreall over the internet for years, so it finally made the list. First impressions were a bit mixed. The restaurant was quiet, but the floors were noticeably dirty, and the restrooms were just okay. Nothing outrageously bad, but definitely not as clean as I would expect for such a slow night. The service was probably the biggest disappointment. Our server wasn't rude, but she wasn't particularly welcoming either. She took our order, dropped off the food, and brought the check without ever really checking back in. There were only three occupied tables in the restaurant with three servers working, so it wasn't like they were overwhelmed. One thing that really stood out was that every employee in the dining room except the bartender had headphones either in their ears or hanging around their necks. It gave the impression that customer service wasn't much of a priority. I started by ordering a sweet tea, only to be told they don't have it because they brew their tea in-house and "can't add sugar." That explanation seemed a little odd. I switched to a Coke instead, which turned out to be one of the flattest fountain drinks I've had in a long time. After a few sips, I gave up and just drank water. Now for the part that really matters: the food. We ordered the Kids Rookie grilled cheese and the Big Dog from the kids' menu, along with the Cheebacca and the Brie's Company. We also couldn't leave without trying the Blueberry Grilled Cheese for dessert. The only real miss on the food side was the chips. They were stale, cold, and almost rubbery. Honestly, they were some of the worst house chips you could possibly have. The sandwiches deserve a much better side, or they'd honestly be better off taking the chips off the menu altogether. The kids' meals were an incredible value at only $5 each. My 5-year-old couldn't decide between a grilled cheese and a hot dog, so he got both. The Big Dog was excellent--hot, juicy, and grilled just long enough to get those perfect char marks. The Rookie was exactly what you'd want for a picky eater: simple, cheesy, and well made. The Cheebacca ($12) was packed with sharp white cheddar, house cheese, bacon, pulled pork, grilled onions, and a garlic cilantro sauce on sourdough. Every ingredient complemented the next, and nothing overpowered the sandwich. Easily one I'd order again. The Brie's Company ($12) was the surprise of the meal. Grilled apples, Brie, Gouda, caramelized onions, and fig jam on sourdough sounded adventurous, but it absolutely worked. Sweet, savory, rich, and balanced all at once. If you're willing to step outside the traditional grilled cheese, this one is worth trying. Then came dessert. The Blueberry Grilled Cheese ($7.25) combines mascarpone, cream cheese, fresh blueberries, and honey between slices of grilled pound cake. It sounds unusual, but somehow it's fantastic. It's one of those desserts that makes you question why you've never had it before. Awkwardly delicious in the best possible way, and absolutely worth ordering. Overall, Hammontree's is a place where the kitchen is doing almost everything right while the front of house leaves quite a bit to be desired. Cleaner dining areas, better service, and replacing those terrible chips would easily push this into 4 star territory. As it stands, the food absolutely lives up to the hype, but the overall experience holds it back. If you're passing through Fayetteville, it's still worth stopping in. Just skip the chips, order one of the specialty grilled cheeses, and don't leave without trying the dessert.

    Photos
    Hammontree's Grilled Cheese
    Hammontree's Grilled Cheese - Sweet potato fries

    Sweet potato fries

    Hammontree's Grilled Cheese

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    Sideways - Entering

    Sideways

    3.8(26 reviews)
    0.2 mi
    •$

    Last night, myself and several members of my party were inappropriately grabbed and cussed out by…read morean employee who was so drunk he could neither speak nor stand straight. When we first came in he was sitting at the bar in a Farrell's Lounge shirt and clearly drunk beyond description, so I assumed him to be a regular and didn't think any more about him until one of my friends returned from ordering, and was uncomfortable because he had been grabbing her shoulders. Looking over at him again throughout the night, it was clear he was more than comfortable to continue to do this to the other women at the bar. The bartenders seem unbothered by this obnoxious, drunk behavior. There is no way they didn't see this drunk man invading the personal space of the other patrons. Around 1:30, he stumbles to our table, and in a drunken slur, makes sure we're all tabbed out. He'd gotten some glasses earlier, but again due to his incredible drunkenness and inappropriate behavior, I thought maybe he just grabbed glasses and checked with patrons to help the bartenders. Anyway, while asking if we've tabbed out, he had some kind of grabbing tool and said if we weren't tabbed out we'd get, "a butt grab," and he then proceeded to use the grabber to grab at my chest, trying for my nipple based on where it landed. I gently pushed the tool away and said, "Don't do that." He laughed and tried to squeeze my nipple again, at which point my brother intervened and said, "He said don't do that." This belligerent drunk laughed and stared trying to grab my brother's nipple with it, so my brother tried to take the grabber from this drunk, telling him to, "respect other people's personal space." (I'm not paraphrasing here - my brother was angry, but could tell this man was wasted, so he was being neither harsh nor callous.) At this point, the drunk with the Farrell's Lounge shirt and the ponytail started to scream (and slur) at all of us, telling us over and over again to, "GET THE FUCK OUT." Again, because we didn't think he should be molesting us. We left but waited outside since we had one last party member in the bathroom while all this happened. The drunk opened the door and told us to go away. I finally asked, "Man, do you even work here?" The drunk in the Farrell's Lounge shirt with the ponytail responded very proudly (but not clearly), "Yes I do." While I was initially hoping for the "best", that this man who molested and cussed out my party was just a drunk that the bartenders irresponsibly overserved and refused to handle, that wasn't the case. The indescribably drunk man who ran his hands on one of my group, threatened us with a butt grab while grabbing for my nipple, and cussed at us for having a problem with that behavior is loudly and proudly an employee of this establishment. I've never had a staff member of any bar I've been to at any time in any city be so drunk, perverted, and rude. What a disgusting man. What a disgusting business to allow someone like this to work for it. It's clear from how emboldened he felt to behave this way, and how the bartenders refused any intervention, that this is just how Sideways operates. Obviously, I'll never be back and will make sure everyone I know who enjoys Dickson never comes here again

    went down quick. funny bouncer is gone. no more pool tournament on Sunday. I'm not a college kid so…read moreI don't go out to bars and this was my only refuge.

    Photos
    Sideways - Shuffleboard

    Shuffleboard

    Sideways
    Sideways - Backwall

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    Backwall

    Hugo's - newamerican - Updated October 2026

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