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    Hugo's

    4.4 (831 reviews)
    Closed • 11:00 am - 10:00 pm
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    Business Info

    HUGO'S ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Recommended Reviews - Hugo's

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    Calvin D.

    The burger wasnt anything special that it was worth waiting for. It was a good classic burger but nothing to rave about. Its extremely loud in there so you might lose your voice trying to speak overall the noise.

    Rueben and fries
    Savanna P.

    New to NWA and had heard this was a must try. DID NOT DISAPPOINT! Got there about 11:20 on a Saturday and it was already pretty full. We sat at the bar and had excellent service! Started with guac and chips. I'm from Texas so a bit of a guac snob. Their guac is excellent. I had the Rueben and man it was great. My boyfriend had the jalapeno cheese burger and loved it. Great old school vibes. My bf didn't like the fries I loved them. Oh and their ranch drinkable. Just get there early or be prepared to wait.

    Bill U.

    I have and will drive 5 hours for this burger. The best, well within 5 hours of Dallas. The service, as usual was outstanding. Burger, outstanding and the basement and old typewriter factory ambiance is cool. Best burger I have ever eaten.

    Old Fashioned Cobb Salad
    John D.

    Great dinner selection and local establishment. The bar has a solid bourbon selection as well!

    Nina C.

    Ordered the mushroom crepe and tried the chili burger during my second time here and both were just what we needed during a Saturday afternoon. Didn't realize there was a basketball game later that day so it was absolutely busy. 30min wait for a table for 2. The staff works hard and fast to make sure the restaurant runs smoothly.

    Derek's Special
    Pat C.

    Not far from the University campus, below a dress shop, in the cellar is Hugo's. It's a very bohemian type of sandwich/hamburger shop. It can be hard to find at first if you don't know it is in the basement. At first I thought it was a college hangout. More accurately, I think it's a lunch spot for the local bankers and businessmen. You do see a few parents eating lunch with their college age children, but far more business people. Hugo's has those pilled high deli type sandwiches and juicy burgers. Their fries are very popular even though every sandwich comes with homemade chips. I had a tuna melt which was delicious and served on dark rye bread. My friend had Derek's Special which was a marinated chicken breast hoagie style sandwich. That was also excellent. Service is always friendly and attentive. One grumpy, non-smiling guy works the cash register at the bar. He probably owns the place. I really don't know. Hugo's is a legendary place. You have to try it. Maybe you can get the grumpy guy to smile.

    Fries
    Bequer G.

    The burgers were amazing! It is definitely worth the wait! The patties taste amazing! We ended up sitting at the bar and the service from the bartenders was great! This place is a must try if you're visiting Fayetteville! It's a great local hole in the wall! I'll definitely be back to Hugo's!

    Meagan A.

    We came by for dinner after a long night and then followed up by a long afternoon on the road. And man, this stop was worth it! We started with the spinach artichoke dip. The chips were seasoned perfectly and the dip itself was delicious We both ordered different chicken sandwiches and split a basket of fries. The chicken was seasoned and grilled perfectly. And the fries were done off my fav! I love home style fries. Our bartender was awesome as well. It send we found a great local spot to grab a drink and a good meal. By the time we were leaving the place was packed. But the employees seen to have service figured out and they were able to help guests seamlessly

    Swiss and Bacon Burger with a basket of fries to share
    Richard C.

    Hugo's is an institution in Fayetteville. Very cool spot right off the square. It's half a level below the street and kinda has "Cheers" TV show vibes. In addition to the cool atmosphere, the food and service was on point. Great burgers and fries were hitting!

    Inside
    Chris R.

    Packed. This place was packed, so the service was a bit slow. The food? The cheeseburger was really good and well seasoned. It comes with potato chips. The fries were soggy. They need to up the temperatures on their fryer. The fries were limp. There is a possibility that they were cut fresh. If that's the case, they need to learn how to pre-fry, freeze and then fry again. It would make them crispier. This is in a basement of a building.

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    4 months ago

    Incredible burger!! Service was great and a really cool place. Loved it, priced right, and will be back!!!!

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    2 months ago

    Best blue moon burger I've ever had in my life. The lemon mouse for dessert was also delicious.Will always keep coming back.

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    1 year ago

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    2 months ago

    One of the best burgers I've ever had. Been many times over the years. Love the atmosphere and great service. Worth the wait anytime.

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    Hugo's Reviews in Other Languages

    Ask the Community - Hugo's

    Do they offer gluten free buns or bread?

    Not totally sure, but do not think so

    Is it handicap accessible?

    Yes, they have a handicap accessible entrance on the back side. ☺️

    Can they seat a party of eight at a table?

    Yes but it will be a challenge. Only a couple of spots to accommodate that large of a group

    Is there a kid's menu?

    No, just the main menu

    Do y'all have gluten free buns?

    Sorry, we do not carry gluten free buns.

    View All 6 Questions

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    Hugo's - newamerican - Updated October 2026

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