Let me start by saying I don't have a lot of free time, so when I go to a professional I'm paying…read morefor your time and expertise to save ME time. I wax my underarms but I wanted my legs done properly. The salon is clean and well organized, I can say that at least. My esthetician is a very fun person but her wax knowledge is lacking. The wax was too hot and gave me a heat rash each time. While she did use a clean stick each time, she didn't apply any tension and pulled slowly. My leg hairs are not removed, they are all broken. So I am left to deal with a multitude of ingrown hairs and stubble! I'm really upset and I HATE leaving bad reviews but this was too much to let slide. Never again.

I've been a EWC customer for many years, and this is the 4th location I started visiting, and gotta…read moresay they're still consistent. They are new to the area, so they were very receptive to feedback when I encountered some issues on my first visit, and I haven't had a problem since. Coming from Seattle, the mask policy, or lack of it here, was a bit confusing, but local regulations are very different in AL and businesses can only do so much. So be aware that masks are not required at this location, but you are free to wear one if you prefer it. Plus at least some of the technicians do wear one.

Hailey is fantastic! She uses great wax and her technique is impeccable, because of that I don't…read morespend more than 15 minutes on my visit. Nobody wants a long wax experience, because that means more time for pain and irritation, and Hailey is fantastic at avoiding all that. Plus she keeps the conversation flowing, so before you know it she's all done. Her studio is small and clean, currently located inside Sola salon, which is a very convenient location, with plenty of shopping options around. She also setup a very efficient website for booking appointments, which sends reminders as well. In all, she's setup a great small business for her customers and I wish her success.

Hailey is a gem!!! So much so, I almost don't want to leave a review to keep her all to myself. BUT…read moreshe deserves to be recognized for her attention to detail, precision in waxing all of the things, the fact there is little to no pain (Even after waiting months before seeing her again!), And no break outs! I have very coarse hair normally, and she handles it with ease!!!!1000% recommend her and her services!

So I went to sugaring NYC, Madison, to get a set of natural lashes as you can see in the pictures…read more The first one is me with my own lashes with mascara. The second picture is how my lashes ended up after two weeks of having them. When she did my lash extensions, I told her I wanted a natural look, so I didn't have to wear mascara, well after she got done, I looked like I had on Miss Piggy lashes, which I did not want, I left and ended up going back that day. While she was "fixing " my lashes she was on the phone the whole time and not paying attention to what she was doing, I had lash glue on my lashes. They didn't look any better then when I came in earlier at all, I was pissed when I got home , after two weeks, they just started falling out along with my real lashes. So now on my left die, I have no lashes they are gone. I have requested a partial refund, I have yet to hear back from her, she said to come back in, and she'll give me a natural set like the picture no, those are my lashes with mascara. My intent was not to have to wear mascara at all. That's why I wanted to get some, so they look natural not like Miss Piggy's lashes . I look on the website they don't even offer lash extensions so, why are you doing lash extensions? If you don't offer them? On the other hand, my sugaring session, Brazillian Wax whatever you wanna call it that was good and it was not done by her I wish I could remember the girls name, but she is very good. But these lashes have ruined my own lashes, and I want my money back. and I'm not gonna stop until I get my money back, maybe if she hadn't been in the phone the entire time when I went back that same day because I didn't like them, she would've known I was a VERY UNSATISFIED CLIENT! $100 for THIS!

Sugaring NYC - Madison is great. I've been sugaring for the past year and Shannon did an amazing…read morejob. She made the process quick and easy. The staff were all very kind and accommodating of schedule changes. The location is very easy to find and clean. Overall, Sugaring NYC-Madison is an amazing place and I definitely recommend trying it out.

Tia is AWESOME!! Booked a last minute online appointment for a back facial and cluster lashes, and…read moreTia took great care of me!! The back facial was a multi-step exfoliating skin care rub down AND massage! It was so relaxing and my skin feels amazingly soft! I had individual lash extensions already on, so Tia just filled in some gaps with some cluster lashes, and I absolutely love them! She was quick, clean, professional, price point is great, and she is very personable! I will definitely be going back

Do not get your eyebrows threaded here. I've been coming here for a year and it's gotten worse…read moreevery time. Last time she messed up I got a free eyebrow coupon. I came in today after letting my eyebrows grow out for 2 months to have a fresh canvas and she destroyed them in 30 seconds. She rushed thru the threading as fast as possible and handed me the mirror. I couldn't believe what she just did to my eyebrows. I never should've given her another chance. She didn't trim them or give them a shape. She missed hairs. There's chunks missing. She can't even pretend to fix that and asking if I want to tint, really? She should be embarrassed as a professional.

Do not recommend this salon. Appointment rushed, hair not cut even, stylist dismissive and was not…read morevalued as a customer.

Sierra did an amazing job on my cut and style. Highly recommend! I'm going back to her for a color…read morein 2 weeks and really looking forward to it!

Such a fantastic walk-in experience! I had a a wonderful haircut from Arien. She was extremely…read moreattentive and listened to what I wanted. I walked out with clean lines and feeling like a new man. They had a slew of services they offered, and all of the prices seemed way better then the ones I looked at online. The two stylists in at the time, Arien and Misook, were extremely courteous and sweet. Very laid back and chill place. Has free coffee and water, coloring books for folks waiting. I loved it there. I'll be back for sure.

I love this salon. Arien excels as a hair stylist! She always takes her time and executes exactly…read morewhat I am after.

"Feet" down - the best pedi I've ever had! (Sorry about the pun - just had to)…read more I've been three times now. Pedis all three times and a buff only manicure once. Once seated in the extra large leather massage chair, you are given a menu with a long list of different spa pedicures. Chooses include various soaks, massages, hot towels, hot stones and paraffin. You can choose anywhere from a quick 20 minute pedi to a luxurious "Zen Spa" which is over an hour. The prices aren't cheap - the Zen is over $100 but rest assured, you do get what you pay for. Gel adds $20 to the base price. Finally, you choose your color polish from books of literally hundreds of colors. Upon selecting your pedi, your feet are immersed in a tub of hot water containing aromatherapy, salts and possibly even red wine depending on the pedi you choose. Your treatment begins with a foot scrub and then proceeds through whatever package you chose. Last visit, I had the red wine spa which was supposed to be 55 minutes of bliss but ended up being almost 20 minutes longer - no complaints here. At other salons, you never quite know what you're going to get - it's all dependent on WHO you get. Here they use timers and there is no cutting corners or skimming here or there with your treatment. I'm way too hard on my hands for regular manicures but my DIL gets them here often. She doesn't get gel so she needs to touch up her polish but her nails always look nice. You can make an appointment but I've never had to wait longer than 10 minutes and that was a Friday afternoon. There is a new nail salon 2 miles from my home but I'd rather drive 25 minutes to Primp and Posh and know that I will definitely have a relaxing experience.

Pros: you can schedule appointments online and the service is fast and friendly…read more Cons: quality. I have my nails done at 3:00 pm on a Friday afternoon. I did t the manicure with paraffin wax and hot towels, and did dip on my nails. By 10:00 that night, I had cracks in 4 of my nails. I had done nothing except watch a game and hold my baby. By Sunday, I had 2 more nails with cracks in them. By Monday, the dip was lifting off of my nails. For $80 I expect much better quality.

Mimi is my favourite nail tech. I show her a picture and she nails it!! Pun intended! Mimi is the…read morebest!

This salon could do so much better. The nail techs are incredibly careless and seem to rush all the…read moretime. Not to mention that they continuously change their prices. My french tip for toes and nails has seemingly gone from $20 to $56 for polish alone. A french tip design shouldnt be $18 by itself. They also lie alot about the services they provide on the receipt break down. All this to say, i'm tired of having chipped nails after 1-2 days after the service. This nail chipped from opening an envelope. The nails are not well prepped and the techs dont let your gel cure since they are in such a rush to get you out of the chair. I havegone to this salon atleast 5 times and have had the same issue everytime. I won't be returning.

I paid for 3 sessions of RF microneedling. The first time went great. The second time was so deep…read morethat it left discoloration and scarring on my face. I talked to the owner, who was very dismissive. He gave me cream that was supposed to help with healing but didn't give any instructions on how to use it. To make matters worse, he gave me the cream as if I owed him for it. I had multiple RF microneedlings before moving to Alabama. So, I know that this time was not normal. It has been over a month since then, and the discoloration and needle scars persist. I reached out to the owner for a full refund. He said they don't provide refunds but only store credit. Please tell me who, in their right mind, would want to go back to their medspa after what I have endured. Microneedling is supposed to make my face look better, not damage it. I have taken care of my skin, and they ruined it. The least they can do is own up to it and hold themselves accountable. Do not go to this spa! If something goes wrong with your procedure, you are on your own! They have no accountability!

I love their monthly specials! The staff if always friendly and professional…read more I've been going there for 5 years.