If Mel opened a shop closer to where I live, it would be my go-to shop!…read more My girlfriend and I were driving through South Dakota on a road trip and right as we went down into Chamberlain to see the nice view of the Missouri river, a "low oil pressure, shut off engine immediately" warning displayed on my dashboard. I pulled over right away opened the hood to find my battery smoking and it smelled like rotten eggs (which is a sign the battery is in a terrible place). This happened later in the evening so we called a local tow service and they dropped it off at Mel's with us hoping he would be able to take a look the next day. This was day one of our week long trip and with a low oil pressue warning we were a bit worried about our situation. I arrived first thing in the morning at Mel's shop to speak with him about my car. I told him the situation and then Mel asked for the keys and went to work right away. There weren't many places to go around his shop (that I knew of) so I hung around while he looked at. After a few minutes he found that the oil pressure sensor was bad. He replaced that and then worked on replacing the battery as it was obviously not ok. When he finished replacing the battery we went for a drive on the highway to make sure the voltage and the oil pressure were fine. It is my understanding that in some cases where the battery has the characteristics as mine did in this case that the alternator could be overcharging it. The voltage and oil pressure were consistenly fine on our ten minute drive so it seemed the only problem was the battery had just met its time. The bill was very reasonable and we had no further problems the rest of the road trip. It was almost nice in some ways to have my car break down when it did so I was able to bring it here to save on repairs. Mel is plesant to talk to, seems like a smart guy, and helped us out in a pinch. As long as Mel is still in business, don't worry too much if your car happens to break down while passing through Chamberlain.

Traveling to the Black Hills, I was having air conditioning issues with our car. Checked with 2…read moreother shops who told me it would be 3 or 4 days before they could even think about helping me out! Mel, who said he is semi-retired had me pull my car right in, he checked and added freon. We were out the door and on our way in about 30 minutes! Air worked great as we traveled through the Badlands! Very reasonable on his price as well! It is great to know there is still good people who will help you out when needed! Thanks Mel!

On a Sunday morning, we hit monster truck sized jump (frost heave?) on the interstate just 5 miles…read morefrom Kennebec, SD. We limped our camper trailer to the off ramp and the dirt lot at the Clark gas station... to discover we had a busted leaf spring on our Jayco 22ft trailer. After a google search, found a number for the one local auto shop, Charley's. They had an on call number and Jordan answered. Very kind. Very helpful. Gave advice. Came up with a plan for the next morning, when they opened back up. Crawled our way to the KOA just down the street (and happens to be conveniently located across the road from the auto shop...!) Jordan and all staff were incredibly polite, helpful, affordable, and efficient in helping us solve our SOS camper break. We are so appreciative.

Driving cross country from Seattle to NYC our Alfa Romeo Stelvio's low oil warning light comes on…read morein Rapid City, SD. Following our manual instructions for adding oil, the warning light goes off, infotainment shows good level. We drive approx. 1 hour and warning lights come on "excessive" oil!!! It's Sunday, we are 300+ miles from Sioux Falls (nearest authorized Alfa Romeo mechanic). AAA will tow but, only 1 of the 3 of us will be allowed to ride in the tow truck! Unacceptable!! Against all recommendations, we drive an additional 140 miles before we are scared to go on. At the Vivian Eastbound Rest stop, a worker gives us info on Charley's Welding & Auto Repair and their mechanic, Jordan as well as King's Inn that is within walking distance of the repair shop. Jordan answered and said he'll be able to do the oil change on Monday at 9:30 am. Nick, from King's Inn was able to accomodate us for the night. Nick also suggested Henriksen Auto Body Towing 24/7 in Presho. Dave Henriksen, owner, assures us that he'll get someone to tow us asap. In no time at all, Don, tow truck driver, shows up, tows our car, with all 3 of us to Charley's. We were told to leave the car in the yard. We get there and Jordan is at the shop!! Unbelivable!! On a Sunday, on his day off!! On Monday, the car is ready before 10am. Jordan, Don, Dave, & Nick you guys are AMAZING!! We truly appreciate all of you!! Highly recommend 100%. These guys are experts in their fields and their hearts are pure gold!!

When you call to make an appt to get your vehicle looked at, they are rude on the phone, and when…read moreyou get there, they seem just as rude. But after everything is said and done, they are really not that bad. The mechanics are super friendly.

From the owner: AC Service/Repair Alignments…read moreBatteries Brakes Farm Service Calls Tire Repair and Replacement Wheel Refinishing Tire Retreading and much more!

Our motorcycle broke down on I90 at the Pukwana exit. Ron's service was dispatched through Harley…read moreowners group to tow my bike. Not only did he arrive quick he was very nice and courteous very professional. Would highly recommend this gentleman.

Our engine locked up on Interstate near Chamberlain, so we called AAA. They said they had assigned…read moreRonnie to our vehicle. We waited several minutes to hear his ETA, then decided to just give him a call. We found out that AAA hadn't even passed on the message to Ron yet, but he was extremely accommodating and kind! He told us where to leave our keys (he was on another call at the time), and was absolutely cool with us jumping in with a family member who had come to pick us up. Great customer service. So thankful he was the one we were connected with.

Most amazing wrecker service! All 70 feet of us (RV and trailer) slid off a muddy shortcut, and…read morethis father & son team gingerly and expertly winched us out. Reasonable rates and ultra-friendly!

From the owner: We are a full auto repair shop, we sell and fix tires. We also have a 24 hour wrecker service.read more

Tony was fantastic! I cannot thank him enough for agreeing to tow our car and the two of us from…read moreValentine, NE to Sioux Falls, SD over 4 hours away. Considering the distance, he gave us a very reasonable price. He was very kind and generous in our time of need. THANK YOU, TONY!

I was out fishing the Valentine National Refuge and got stuck while pulling my boat out of the…read morewater. I first called the refuge police who referred me to two towing companies in Valentine NE. I called the first and got a voicemail so I left a voicemail. I called the second -Tony's Tire and Auto Repair, and was able to get through to somebody who promptly told me that he was working on his day off, and was done for the day and basically told me I would be stranded lakeside for the night 35 miles from civilization!!!!!!!!!!!! I would NOT recommend Tony's Tire and Auto Repair to anybody for the fact their customer service seems to be non existent. If you want somebody to come tow you, call All Wheel Towing in Valentine NE. They at least told me they would come and help (after the fact that another fisherman helped pull me out). Tony's YOU SUCK!

They promptly came to the campground in Chamberlain and repaired two tires. We took our truck in…read moreand they also checked for a leak. Highly recommend them!!! Thank you

Drive for fed ex and picked up a nail in my tire when I was over an hour away from home. They were…read moreable to get me in right away to help put me back on the road. Very nice crew and wouldn't have made it home without their help.

Was told hed have pickup done Friday night as I had things to do that weekend and never called or…read morefinished! Then was told he'd have it done Monday and when I called at 1:00pm he hadn't even started