We were initially quoted over $3,700 for the work to replace our condenser coil. The coil was under…read morewarranty with Trane. We had to pay for the labor. After discussing it further, the price was reduced to $2,658--a difference of more than $1,000. While I appreciate the lower price, it makes me question why we weren't given the fairer price from the start. Transparency and consistency in pricing are important, and this experience has unfortunately affected my trust and confidence in this company. We hired another company and paid around $1,500 for the exact same work. Very disappointed in Osceola Air.

I really wanted to like this company. The sales process was excellent, and they sent a very kind…read moreperson to walk us through our options. However, two years after spending over $30K on two new units, the experience is beyond disappointing. Within 2 years after installation, we discovered several major shortcuts taken by the installers: they failed to install a safety switch (which led to a leak and ceiling damage) and didn't install the correct breaker for the unit. Each of these led to costs for us to repair. Now, we are dealing with a faulty coil and another $1500 repair bill. The most disappointing part is the lack of accountability. We shared all this information with Dave. It took 2 days to return a call then another week for him to say they wouldn't do anything to make it right. Instead they simply said we should have called them for repairs. Well when the ceiling is leaking, or the house is hot you call who can be there in 15 minutes. Not a company that will call back later. They may be nice people, but based on my experience, they don't stand by their work and their installation quality is poor. You would think local installers would understand that doing the right thing will always pay dividends. Apparently not in this case.

Juan from chilly Billy responded within an hour and completed the repair within 2 hours. Could not…read moreask for a more competent technician.. service was top notch and he was very respectful of my living space.

AC Tech Josh came out to take a look at my unit and within minutes he was able to solve the issue…read more True proffesion.

These guys quoted me $1200 for a repair and service to replace the blower motor on my air…read moreconditioning unit. I paid $420 for the same new replacement part and service from a reputable HVAC service company in the Orlando area. Thanks but no thanks. So glad I didn't get ripped off by using them.

STAY AWAY. Terrible experience. The customer service attempted to charge me $95 for a visit. When I…read moreexplained that they install the unit two years ago and its been broken two times. They did not help me at all. Additionally, they just called me and attempting to my integrity and harrasing me with a lawsuit. Instead of provide me with a customer service they accussing me and make me fell sick. All this because I called them to get fix what they did wrong since the beginning. They lied to me over the phone. This company should be penalized for that. HELP!!!

Great work at a great price. After I got in touch with the tech he came the same day and didn't…read morejust fix my problem. He also informed me of some other problems and saved me thousands of dollar.

I've had Coffee Cooling service my a/c for several years. They are one of the best. About 4 years…read moreago I had them replace my entire cooling/heating unit as my old one wore out. The new one has worked very well and is more energy efficient. They have always responded quickly to me and are easy to work with. Their prices have been reasonable.

Gene and his apprentice were fantastic! They came out the same day I called to do a regular…read moremaintenance on my HVAC unit. Thorough, professional, and clean--they explained everything and left no mess behind. Highly recommend their services!

I truly wish I could give more than 5 stars! What an amazing company! The team is extremely…read moreknowledgeable, dependable, and honest. Tyler and Slade are assets to this company and should be recognized for their professionalism and representation of the company. Donald, the owner, is willing to go above and beyond to help! We are a large private office and our entire team of 43 people love this company! Do yourself a favor and hire them the next time you need an AC or electrical work! You won't be disappointed! Southpark Dental Group

Smith's is a great company to work with. I've spoken with Maryann, and Toby came out to our house…read moreto give us an estimate (and later install) a new air handler, compressor, and reseal existing duct work. As soon as Toby and the other tech walked in, it was clear they knew what they were doing. We had gotten several quotes from other companies, and most suggested putting the AC in the attic. Toby immediately told me that while there were some companies out there that would do that, he would not, because sitting in the heat and humidity would damage the unit over time, as well as make maintenance much harder to do for both us and anyone servicing the unit (not to mention the possibility for leaks overhead!). He took a lot of time going through our home to make sure we got the best possible option. Because our AC is in the laundry room, he was careful to check the measurements on our new washer and dryer to make sure we could lay the room out as we wanted without interfering with the AC space. The price was also very fair. We got estimates from a lot of places, and while he wasn't the absolute cheapest, he was less than the median price, and he was definitely the most knowledgeable by a long shot.

My experience was horrible. This company gauges. They were charging me 1300.00 to do a pull and…read moreclean which I came to find out is way overpriced. If you want a company that is honest and you can trust DO NOT USE THIS ONE