I had a really good experience here. I've got a couple of wooden watches that can be finicky if you…read moredon't have the right touch. I was worried about damage while making a simple battery replacement. I came in here and, unlike a previous watch repair spot, I was in and out in a minute with my watch looking perfect without even a scratch. I'll be coming back!

I left an unfavorable review a few days ago. The owner contacted me the next day and resolved the…read moreissue to my satisfaction. I was very impressed with his response and his willingness to address the issues. It says a lot about his conscientious and commitment to making things right.

We recently got a beautiful grandfather clock but it was not working. We were told by another clock…read morerepair guy that it was broken, and fixing it cost $4.5k. We called David to get a second opinion. David was honest. After examining the clock, he told us the clock was not broken. He revived the clock and charged us a reasonable price for the home visit. The clock now chimes beautifully and runs precisely. He also revived another mantle clock that we thought was dead.

David came to my house to service my grandfather clock. He was thorough, professional and explained…read morethings to me, and was reasonably priced. I would highly recommend him and his company. I had used two other clock repairmen over the years and had not been satisfied.

Went in to get some links taken out of my watch band. Super fast friendly reasonable.read more

You will have sticker shock sales and service is expensive…read more If you're a Veteran like me then expect no discount. Maybe it's the economy I'm not sure.

The service here is incredible. We had an original wedding and engagement ring. We wanted to…read moreupgrade and with 48 hours they took the ring, used the redesign idea they came up with and had the ring ready to pick up. Simply amazing and at a reasonable cost for the work and the stones. Wow!!

My fiancé and I went to Vincent's Jewelers after a disappointing attempt at a larger jeweler chain…read morein the St. Louis area, that shall not be named. We met with Vince S., who was just awesome. I had designed a ring with my wife and we needed a custom build. Vince had a positive can-do attitude the entire time, and assured us our design was not only possible, but would turn out fantastic. He was not wrong - the finished product was beautiful and my (now) wife was extremely happy with the result. We have since been in the shop for engraving and resizing my ring, and everyone has been so pleasant and helpful. We could not be happier. Stay away from the larger chains and discover why Vincent's Jewelers has been around for so long!

Brought a couple of watches that had band issues. Metal band was loose due to bent connector while…read morethe other had a torn rubber band. Quick repair and reasonable price. I dropped it off, grabbed grocery next door then collected after. Shop is somewhat in an obscure spot that you'll not notice it unless you are walking from Duerbergs over to Chipotle. Once seen you'll always remember. Great service.

First time here. We have an old watch that wasn't running anymore. 20 minutes and they had it…read morerepaired cleaned up and ready to go. Excellent excellent service.! highly recommend for watch repairs and batteries

Omg... way too expensive! I had a Cartier, and Movado watch for my husband that needed batteries…read moreand I honestly had no idea how much it would cost because I've always gone to the same place for 39 years. They no longer do batteries. My husband googled after the fact how much was the going price! Movado-$20-60! The Cartier- $60-100! I paid $70 for Movado and $125 for Cartier! What an absolute rip off! Shame on me for not googling the going price! What a rip off ! Don't go here! Ridiculous

The gentleman who works in this store is so polite and helpful. I've been there a few times and…read morealways have had an excellent experience. I recommend going here for jewelry repair and any watch needs you might have.

I took in jewelry that my husband left to me and Mark and staff made the most beautiful ring and…read morenecklace. They also fixed my wedding ring! My wedding ring looks just like it did when my husband proposed to me. You won't be disappointed!

Mark Volz is an excellent jeweler and offers an excellent selection of beautiful jewelry, paired…read morewith fair prices and superior business integrity. Highly recommend this business

They have Excellent Price, quality, honesty, customer service. Their gold signet ring has twice the…read moregold of the one I bought from Macy, and half the price I spent.

Great selection and great prices. I came in w a knotted fine gold necklace. I tried to fix it for…read moreabout an hour and eventually broke down and brought it in for service. I was helped right away even with 6-7 patron being helped. The nice lady (forgot her name unfortunately) spent about 5min and fixed it. I asked her how much I owed her for the service and she said no charge, we do charge for stuff like that. Needless to say they got a loyal customer for unusually great service and overall attitude.

Excellent customer service My jeweler for about 10 years…read more Trust worthy! Bought 3 rings for grandchildren. Also has beautiful Citizen watches.

JC made my rings fit great and look beautiful. Repairs were made as stated and Stephanie is a pro!!read more

Thank you!!! They helped me with my wedding band in less than 15 minutes and were extremely kind…read more Will be coming back for any jewelry related needs!

The Diamond Family (& Jimmy especially) has never left us disappointed. My husband & I designed a…read morecustom engagement ring, his wedding band, and my wedding band using family heirloom gems. The complimentary 3D renderings made the process so much more realistic and easy to picture. All of the ring adjustments, even a year later, have been on the house which has been such a great touch! We also always have fun when we visit the Diamond Family & are always greeted right away with a refreshment. I sometimes hope there's a little wait so I can enjoy the massage chair for a few minutes. We love the family feel of this place and always look forward to stopping in. I HIGHLY recommend Diamond Family to anyone with any jewelry needs!