Amazingly helpful staff, and I love that I managed to find shoes here for my giant feet.read more

Best customer service I ever received!!…read more long story short - I bought full ski equipment in this store, and when I arrived home in Israel I was highly dissapointed to discover my shoe boots are in different sizes!! Luckily, Marika from the customer service/marketing department took great care of me and shipped me the right size back! when she found out she shipped it by regular mail, she sent another one by priority mail! boot got stuck in custom, though Marika helped out again, attached the required documents and happy ending :) highly recommended!

Really poor online service to UK - sent wrong item twice and failed to return postage, even though…read morethey said they would. Customer service are very polite, but nothing actually gets done.

Good selection and good prices. But I've been here twice and I'm not impressed with the sales…read morepeople. Last time I went determined to buy a pair of running shoes, but after 30 minutes of bad service and an attitude from the sales guy I left in frustration. Went to another independent sports store in Prague 2 that specializes in running shoes right after. Got great service and a great sale price. Paid and left in 5 minutes.