Best customer service I ever received!!
long story short - I bought full ski equipment in this store, and when I arrived home in Israel I was highly dissapointed to discover my shoe boots are in different sizes!!
Luckily, Marika from the customer service/marketing department took great care of me and shipped me the right size back! when she found out she shipped it by regular mail, she sent another one by priority mail! boot got stuck in custom, though Marika helped out again, attached the required documents and happy ending :)
highly recommended! read more