**Warning: My Cat Was Traumatized Here**
This clinic was OK(not great but serviceable), until an overnight procedure left my cat completely traumatized and changed my view of this place forever.
My cat was always gentle and calm. But after that overnight visit, something was clearly wrong. On our next appointment, he was shaking, growling, and so terrified that he urinated on me while sitting in my lap as soon as the vet entered the room. He refused to come out of his carrier, and when I tried to coax him out, he let out a screech I'd never heard before and lashed out in total panic. In all our years together, I had never seen him behave this way.
I immediately asked what had happened during his stay. The response? Cold, vague, and defensive. The owner -- who is also the vet -- was incredibly callous, emotionally shut down, and even angry that I dared to ask. The staff followed suit, showing no empathy and offering no explanation. Instead of addressing my concern, they blamed my cat and told me they would refuse future treatment unless he "behaved better."
I've since brought him to a different vet, and none of this fear-based behavior has occurred again. Whatever happened during that visit clearly left him traumatized -- and I will always regret bringing him here. ALWAYS!!!
I honestly do not understand how anyone allows this team near their animals/family members. Their lack of compassion is alarming. Please pay close attention to how your pets react to a place -- they know when something is wrong. Mine tried to tell me, and I'll never ignore that again.
You and your pet deserves better!! read more