Lisa is an absolute genius! We did the board and train with her and our puppy came home much more…read morewell behaved. I highly recommend her services!

Our experience with Consummate Canine is unrivaled. Our dog was trained at Lisa's home with her…read morefamily present. The training results are incredible. Our Golden Retriever is now hearing commands and following them without hesitation. A major improvement. We were concerned about sending our dog out for 10 days but can assure you he lived with Lisa's family, got love and affection and is clearly loved by our dog. Lisa is the best, works with you and your dog and delivers results. Her follow up visit is fabulous and helped us to understand the training and process to keep the training working. You won't go wrong with Lisa

We actually showed up half an hour early for our appointment and we were able to be seen right…read moreaway. The staff was so friendly and of course Shadow was his charming self until it came to the exam lol. They were gentle with him and gave him plenty of treats afterwards . His Doctor was friendly and very enthusiastic about Shadow being in such good shape . He has nice teeth , clean ears, clear lungs . Knowing all of this made me relax more. He got a clean bill of health with the exception that he's FIV positive. Shadow is the only cat in our house and he's strictly a indoor cat. Even with that he can and will live a full life . One of the ladies did agree with me that he looks like he's part Russian Blue. In terms of cost the initial exam was free because we adopted him from LHS . I did pay for some additional testing and I think it was a fair price . Shadow does have pet insurance for those just in case moments hopefully they'll be none of those. Shadow will continue to to there for check ups and future shots .

They are so wonderful there!! I highly recommend anyone taking their pets there. I love taking my…read morepets there. Everyone there are so caring

I do not feel comfortable trimming my pup's nails and they've been getting much too long. I've also…read morenever taken him to a salon. I called this morning and got an appointment for a few hours later. Even though we were late, the groomers were totally chill and friendly and inviting. Brody was greeted with treats and love in generous quantities. It was suggested that I wait in the car. Less then ten minutes later they walked him out to me. He was happy and calm and his nails no longer made that clickety-clack sound when he walked. We both had such a positive experience and I will definitely make doggie spa day a regular part of his life. The price was also extremely reasonable.

Cancelled on me twice in a row despite having an appointment booked 2 months in advance. Then they…read moretold me to find another groomer. This place was wonderful with the original owners.

Manners Matter has been one of the best investments I've made for my dog, Norah. I feel completely…read moreconfident knowing that she is well cared for, her safety is a top priority, she's loved on, gets plenty of playtime, and is continually learning new skills and appropriate behaviors while she's at school. Norah absolutely loves going to school! She knows exactly where we're going as soon as I turn onto Industry Parkway and starts whining with excitement. Every morning she runs to the door, letting me know she's ready for school. She even knows the word "school" and gets excited when she hears it. Then, without fail, she's fast asleep within minutes of getting in the car to come home after a fun-filled day. One of my favorite things is seeing her whole body, especially that wagging little butt, light up when she sees any of the amazing staff members. That tells me everything I need to know. She is genuinely happy to be there, and that gives me incredible peace of mind. We've taken multiple training classes, Norah has participated in Day Training, and she regularly attends Mutt-essori. Every experience has helped both of us learn and grow. The staff are knowledgeable, patient, and truly invested in helping dogs and their people succeed. I look forward to many more years of Norah attending school at Manners Matter, continuing to learn, make friends, and eventually earn her "Dogtorate!" I can't recommend Manners Matter enough to anyone looking for exceptional training, enrichment, and loving care for their furry family member.

As someone who participates regularly in dog training and canine performance activities, I've had…read morean excellent experience with Manners Matter and highly recommend them to anyone looking for professional dog training in the Lexington area. My beagle, Thea, has completed two classes so far: the Manners Matter foundational training class and Intro to Scent Work. She is about to begin Advanced Scent Work, and she has also participated in the Canine Performance Club where we work on training homework, build conditioning and fitness, and introduce her to different performance sports. What stands out most about Manners Matter is their training philosophy. The environment is supportive and fear free, the classes are intentionally small, and the trainers are knowledgeable professionals who truly put the dogs' wellbeing first. They also take the time to explain the "why" behind the training, which has helped me become a better handler and better understand how my dog learns. One thing I especially appreciate is that Manners Matter focuses on building a strong foundation in dog training rather than rushing ahead and setting dogs and their owners up for frustration or failure. That thoughtful approach makes a huge difference and you can clearly see it in the confidence and progress the dogs develop over time. I have a beagle, and scent hounds can be independent thinkers that easily get themselves into trouble without the right structure and training. When I tell people I have a beagle, the common reaction is often "I could never have a beagle because they're loud, stubborn, and don't listen." I love when people meet Thea and see what consistent training can accomplish. My response is always that you get out of the situation what you put into it. Thea has had an incredibly positive experience in both obedience training and scent work classes, and I've watched her grow into a confident, well balanced dog. She is only a year and a half old and the progress she has made has been amazing. Good dog trainers you can trust with the care of your dog are not easy to find. I drive 45 minutes to attend classes at Manners Matter and it is absolutely worth it for the peace of mind and quality of training we receive. My goal is to be able to take Thea anywhere and know she has the temperament and skills to handle those environments, and this training has played a huge role in making that possible.

I love my English Goldendoodle! Prize Poodles and Doodles/Tom was amazing to work with. I visited…read moretheir home, saw the parents of my pup, and he came out smelling so good. Apparently there was confusion in location of facilities before. But they had explained to me they moved their grooming facilities to a building attached to the home, everything was transparent and very impressive!! Its been A year since I received Bosco and he has becoming such a big part of my life is as healthy as can be. Thank you all so much! I can't wait to fly back out for my next Doodle (not sure which kind I want yet)

We got a newfypoo from Prized Poodles and Doodles. He is a great puppy. Our vet was so impressed…read morewith him. He is wonderful with our family of 3 boys. We highly recomment the extra training Prized Poodles and Doodles offers. You have to wait a little longer to get your puppy, but it makes the transition easier. Gage flew our boy up to us and made it so convenient. He explained everything, and has remained in touch. We would never go anywhere else for a puppy. Prized Poodles and Doodles was very easy to work with, and they breed amazing dogs!

Affordability: saved $50 total, 2 shots were more expensive than usual vet, 1 was cheaper than…read moreusual vet. Exam was cheaper, but not sure an exam actually took place. Experience: I got the shots I came here for. And ended up paying for what I was quoted on the phone even though there were hiccups. My dog was stressed, however, unlike at our typical vet. They do see multiple dogs at a time. This caused me to be a bit stressed as well. The whole process to get 4 shots (even though I only came for 3) with an "exam" (you have to pay for this to get shots, but I'm not sure what exam took place) took 1 hr. The vet was very kind. Initially they took my dog back, where I was not allowed to go, to give my dog an exam and shots. He came back very soon after and they said they would give the shots in the waiting room for my comfort. (I didn't even finish typing my text out that this was happening before they came back). I don't know why I couldn't go back, but this was a very different experience from any vet visit I've had up to this point. I appreciated that the vet got on the floor to administer the shots and was very kind. This meant a lot!!! Nothing about the well being of my dog or their joints was discussed (like has been typical for me in past visits to different vets). My dog did get 4 shots, one I didn't ask for, and they kindly comped me for this. However, they comped me for a shot that my dog DID need as part of annual shots and not the one they DID NOT need. I appreciate the kindness very much so, but and hesitant about the oversight of the 4th shot - to be fully transparent. I received a quote and they had the correct shots when I called to make the appointment. It was not as great of an experience as our normal vet, we did get a free shot (but it's also not needed), I saved $50, but also am not sure that an examination was really done. If you want or need to save money this does the trick!!! But I do have a couple of personal hesitancies.

I really love this place for all of my basic pet needs. It was time for my cats to receive their…read moreannual physical and updated shots. They have rooms that are specific to cats and dogs but treats for both in all rooms. In the cat room they have calming spray that you can spritz around their carriers to help relax them. Both the techs and the vets were incredibly kind and efficient. They worked to sooth the cats and distract them while the shots were being given. I will return here for future visits. Side note: they have a sign in the lobby about being kind to employees and the fact that they have to have a sign like that is sad. If you aren't thrilled with them, act like a grown up and go somewhere else. It's not ok to abuse the employees who showed up to take care of animals.

Went for a new dog harness. Huge selection! Variety of…read moreprice points. Purchased. Alas...wrong size..too big so return to Pet Smart to exchange... Hassle free exchange. Sales associate very helpful in selecting a better fitting harness. Even up exchange was a breeze. Past experience at this Pet Smart GROOMING in store has always been pleasant. On line appointments. Groomed correctly on my Shih Tzu. Always ready on time for pickup. Highly recommended.

I was interested in possibly adopting a kitten for my granddaughter but wanted to see how she…read moreinteracted with one of the kittens . I was told by someone up front that we had to do some paperwork in order to handle the kitten, but we weren't under any commitments . When we returned to the enclosure to do that another girl said we could only do it if we were committed to the adoption . It's ridiculous that we could not even see or interact with the kitten unless we adopted it . How are you supposed to know if they are the right fit . Totally ridiculous

Our pup, Bailey is 9 years old and very nervous. She has only been groomed at home, and is…read moreterrified of a brush. Her thick coat has become too much and was tangling. I wish I had a before picture! D&S was able to thin her out, do her paws, shampoo and when I picked her up she was happy with the groomers. Thank you D&S!

Wonderful groomer! My dog looked amazing and was treated very well. My dog is typically very…read morestressed after a groomer appointment and ready to leave but here he was so happy after!!! He's a big dog weighing 90lbs and they handled him very well.

They were great a took care of my puppy with kid gloves. They did what they needed to do and they…read morebandaged him up well and gave me recommendations and medication for him.

I've read some of the disgruntled reviews posted here and cannot at all agree. A few months ago my…read more9 yr old GSD was transferred here from Tates Creek Animal hospital following an emergency bloat surgery with complications resulting in a punctured diaphragm. He spent 4 days with them in the ICU. Yes it was expensive, and yes the mark up really sucks... but the care and concern I received from the staff was 15/10. Not once did they "encourage me to put him down". I would've sold a kidney to save him and they knew to do whatever it took. I was updated around the clock. Day and night. My dog has separation anxiety and they set up a pen for him so he could hang out with them and played him bird noises. They made us comfortable when I came to visit multiple times a day. One of the staff members let me borrow a pen for him for months because he had to be kept quiet and still at home. She didn't know me, and didn't have to do that. They went the distance and they helped save him and get him home to me. The team texted me CONSTANTLY cheering for him. I am forever grateful to their doctors and staff that did everything they could for us.

I cannot say how wonderful this office has been both times my daughter has brought her fur baby,…read moreElaine, in for allergy issues. My daughter works three jobs and is currently in school college. They have always been so helpful in finding the right treatment for a broke college students favorite Pittie. Thank you doesn't feel as though it is enough for being there for her and her girl.

Our Murphy has been groomed there and boarded. Staff is amazing and he was absolutely beautiful…read more He is a puppy and not easy to groom. Kaitlan did an awesome job. I highly recommend VCA.