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Hudson Valley Fertility

1.0 (2 reviews)
Open • 7:45 am - 4:30 pm

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3 years ago

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7 years ago

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RMA of New York – Westchester: Mount Kisco - Embryologists at work in our state-of-the-art IVF laboratory

RMA of New York – Westchester: Mount Kisco

1.9(7 reviews)
8.0 mi

Queer people beware! I'm wounded from my RMA experience. First, read their Google reviews & notice…read morehow they thank people for positive reviews but ignore negative reviews/don't ensure concerns are resolved. What does it say that they speak to those congratulating them but not those suffering as a result of bad experiences? My complaints: 1) doctors came in and touched me without asking consent because obviously women's bodies are objects; 2) The medical care is subpar. Because we're women and women, you know, don't deserve good healthcare, no one explained anything about the meds/what to expect. They didn't say, for example, "some people taking the hormones can't sleep," leaving me to Google at 4am what was happening to my body as if I wasn't paying them $20,000+ for their guidance. 3) communication was super unprofessional. The nurses sent instruction emails and every email had a spelling error, including the wrong address of the facility. 4) it is nearly impossible to get in touch. Even while you're spending LOTS of money, you still must call a number where a woman in Asia picks up and sends a message to the New York office to get a call back. I live a few miles away but had to call the other side of the globe to get a response from RMA down the street. That's personalized service? My two biggest complaints: 5) the mistreatment of LGBTQIA+ folx is truly wild. The marketing RMA does to "prove" how affirming they are is propaganda. FYI: being accepting of queer people and learning best practices for how to care for queer people is NOT THE SAME THING. To "lure" people in with a promise of queer-affirming care and then bombard us with exclusionary language is just cruel. You don't have to pretend to be good at treating queer folx. Just say "we accept you but know nothing about you" so we can go to people who do. It's mean to claim to know what you're doing and get vulnerable people in there only to treat them like outsiders. The number of times I was told that "all women's" partners shouldn't ejaculate after egg retrieval? The emails I got about vaginal intercourse with my male partner? UGH. One of the male doctors asked me how my husband felt about my treatment. I am a lesbian with no cisgender man in my life, which they knew. It was a defining part of my story/reason for going. I brought this up to the manager (Kim) who promised they'd change the language. I came back a month later for a 2nd round and...no changes. Have you visited the RMA website/looked at their LGBTQIA+ section? Mind-boggling how they can treat people and market themselves so differently. RMA needs SO MUCH TRAINING about queer issues. To think that they are sending out emails that fit straight paradigms with NO REGARD for how those paradigms fail to apply to a minority segment of the population, or the emotional impact it might have on that population to be that invisible, is WILD and SUCH POOR medical & intercultural practice. 6) My final complaint: I can't get a hold of anyone in there to make a complaint, short of calling the Westchester Human Rights Commission. I sent 5 emails/called 5 times but all outreach went unanswered. I wanted to share that I felt "othered," that my experience was far from inclusive, and that the language RMA used to speak about me, my body, and my plans made me feel bad about myself and my future. No response. Since RMA doesn't respond to negative reviews to learn how they can support you, I doubt I will get a response to this review. I guess that's who RMA is. I don't believe they truly care about their patients, especially queer patients. I would strongly advise queer folx to use other groups. And for any female-identified patients using RMA, be prepared to have docs walk in and stick things in you before they've even introduced themselves, asked for your consent to be touched, or explained what they're about to do. What will it take to get a call back and to be treated like a human being? What will it take for them to reach out and show that they care and are actually interested in learning how to be better?

Wasted several hours trying to figure out if insurance would cover my initial consultation here…read more Dropped calls, long holds, promises of being called back. Made more than ten attempts to find out and nobody would help. I am baffled by this organization and disheartened by my experience. Brutal!

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RMA of New York – Westchester: Mount Kisco - Our team of expert and highly trained embryologists use the safest and most effective technologies to achieve superior pregnancy success

Our team of expert and highly trained embryologists use the safest and most effective technologies to achieve superior pregnancy success

RMA of New York – Westchester: Mount Kisco - RMANY - Westchester is home to the most advanced IVF laboratory in Westchester County and the Hudson Valley Region

RMANY - Westchester is home to the most advanced IVF laboratory in Westchester County and the Hudson Valley Region

RMA of New York – Westchester: Mount Kisco - We offer a compassionate, supportive environment for patients

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We offer a compassionate, supportive environment for patients

Yale Fertility Center - Westport - Yale Fertility Center of Westport

Yale Fertility Center - Westport

5.0(1 review)
20.7 mi

If patient centered care is what you're looking for, you have found it. The Westport office does…read morenot disappoint. The office is inviting, immaculate, and convenient. My reprieve from frustration, disappointment and feeling like a number concluded when I made my first phone call to the Yale Fertility Center of Westport. Christine communicated to me from the get go that I would receive a more personal touch and proved that at my first appointment. Perhaps even earlier that that when I think back. You see my appointment was made for the following week, yet I received a phone call from Dr. Seifer on a Saturday afternoon. He called to introduce himself and ask questions for our upcoming appointment in preparation of my complicated history. Dr. Seifer has a wealth of knowledge and experience and is thorough when explaining the process, procedures and expected outcomes. He has a sweet demeanor and is the upmost professional. Patricia O'Neill, Nurse Practioner is a dream come true. She is detail oriented and is understanding of how overwhelming the process can be. She stands by her words when she says she is always available to answer questions and gets the process moving. The office staff and nursing staff was just as amazing - from getting insurance information completed and approved to having blood work done without the feel of the needle! As a RN, I know how important it is to have good, quality care. Regardless of if we become pregnant or not, it doesn't matter. What matters to me is that the person I choose to take care of me makes me feel like they care. And that, that is exactly how I felt when I got off the phone with Dr. Seifer that Saturday afternoon. Happily, I continued to feel that way every time I interact with the staff in the comfort of the Westport office.

From the owner: We Make Firsts Possible. First breaths, first smiles, first steps…read more.. At Yale Fertility Center, your dream is ours. We are physicians, specialized staff, and scientists who have dedicated our life's work to improving your chance for fertility. But infertility is a complex, stressful, and often time-consuming problem. Men and women new to the problem are sometimes prepared for the physical procedures they will have to undergo, but often don't realize how emotionally difficult the process can be. Sometimes one partner is more devoted to the process than the other; sometimes infertility treatments can stretch on for months and become financially draining; and sometimes people experiencing infertility end up feeling alone and isolated, even from those who love them the most. That's why we are here--because we've been through it before, and we are here to help you through it, too. There are moral, ethical and scientific dilemmas that can be easy or difficult to resolve. Our shared communication through the process, and our continuous psychological support, helps you to overcome each step and gain perspective on why each person's experience is different. The education we provide helps you to understand your options and feel confident about the decisions you make. This practice is specifically built to attend to the technological, emotional, and physical needs of men and women who are experiencing infertility...

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Yale Fertility Center - Westport - Consultation
 
 Ryan Martin, MD and Patricia O'Neill, APRN consult with a patient.

Consultation Ryan Martin, MD and Patricia O'Neill, APRN consult with a patient.

Yale Fertility Center - Westport - Staff Left-Right: Christine Roy, Reception. Patricia O'Neill, APRN. Vanessa LaTroy, Medical Asst. Ryan Martin,MD. Melissa Troiano, Financial

Staff Left-Right: Christine Roy, Reception. Patricia O'Neill, APRN. Vanessa LaTroy, Medical Asst. Ryan Martin,MD. Melissa Troiano, Financial

Yale Fertility Center - Westport - Waiting Room Yale Fertility Center of Westport

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Waiting Room Yale Fertility Center of Westport

Kofinas Fertility Group

Kofinas Fertility Group

5.0(7 reviews)
37.8 mi
38 years in business
Offers customized solutions

I was a patient at the Roslyn office. Dr. George Kofinas, Dr. Narine and their team are AMAZING. We…read moredid many rounds of IVF with them and everyone there was so helpful, sensitive and kind through all of our ups and downs. They were always available to talk or for a last minute visit. Every single member of the staff is overwhelmingly dedicated and caring, they make every patient feel like family. The surgery office by Wall Street also really makes you feel safe and comfortable, and the surgery staff and anesthesiologists are wonderful. My husband and I struggled with poor genetic quality with the embryos we produced, and Dr. Kofinas recommended trying PRP in my ovaries. Shortly after we became pregnant with a healthy baby girl, who was born recently. I couldn't recommend the Kofinas fertility team more.

From the first phone call I made to book a consultation I was greeted with a friendly, upbeat,…read morehelpful receptionist. Walking into the office the first time, coming off of a couple of failed ivf cycles with a previous doctor I was nervous and emotional and a little defeated. Dr. Kofinas examined me and discovered that I had many more fibroids than I had known about and a significant amount of endometriosis that I had not known about at all. He seemed confident that this was the reason I wasn't getting pregnant and we quickly scheduled my surgery to correct these issues. I can't explain the emotion and relief I felt to finally feel like there was a reason for my lack of success and not just "unexplained infertility ", the diagnosis that my previous doctor had given me. I had proceeded with multiple egg retrievals and finally a successful embryo transfer a few months ago! Through the entire process the professionalism and kindness and personalized approach to myself and every patient was exceptional. The confidence and trust I had in Dr Kofinas was truly the most comforting thing through such and emotional process. All of the staff always greeted me with a smile and answered any questions in a way that took away any fear that I'd be fixated on. This entire office, and every one I encountered along the way in the manhattan surgical center, are a collection of such special people who are truly in the right profession and I can't express how grateful I am for each and every one of them. I'd be writing this same review even if my experience wasn't successful. Dr. Kofinas was extremely thorough and just an amazing doctor and person. Angels on earth! -Nancy Pollock

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Kofinas Fertility Group
Kofinas Fertility Group
Kofinas Fertility Group

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New York Reproductive Wellness - New York Reproductive Wellness - Dr. Zapantis

New York Reproductive Wellness

4.9(11 reviews)
38.1 mi

Dr. Zapantis and his entire team are truly amazing. From day one, I have felt welcomed, supported,…read moreand genuinely cared for. After experiences with larger fertility clinics where I felt like just a number, this office has been completely different -- here, you are treated like a human being. For the first time in this journey, I actually feel happy instead of stressed. Everything has been so smooth, organized, and seamless, which has made such an emotional process feel manageable and even hopeful. What truly sets this practice apart is that Dr. Zapantis personally performs all procedures himself. He takes the time to answer every question thoroughly and even draws diagrams to ensure you fully understand your treatment plan. He creates individualized plans for each patient and works closely with you and your spouse to make sure everyone feels comfortable and confident. He has also been incredibly flexible and accommodating with my husband's work schedule, which has meant so much to us. Because this is a smaller practice, nothing feels cookie-cutter or like a one-size-fits-all approach. Every treatment plan is truly personalized, and you can feel how much thought and care goes into every decision. Everyone here goes above and beyond -- you never have to worry about being left waiting for a phone call or email. Communication is prompt, clear, and reassuring, which makes such a difference during a process that can otherwise feel overwhelming. Priscilla is always quick to respond and so helpful. Joyce is consistently kind and welcoming every time we walk through the door. Sandra patiently answers all of my questions, reassures us, and even gives me a hug when I need it most. Kim and Susan have also been wonderful to work with. The entire team is knowledgeable, compassionate, and truly makes you feel like family. Fertility treatment can be an emotional journey, but this office makes you feel heard, supported, and cared for every step of the way. I am so grateful to be under their care and highly recommend them to anyone navigating infertility.

I could write an essay about how amazing Dr. Zapantis & this office is! They truly understand how…read moresensitive & heartbreaking the fertility journey can be. Every single person in the office is so kind, responsive & helpful. Every single appointment was on time. Dr. Z does so much himself, and he never makes you feel rushed, even when you have a million questions. I was recommended by two people and recommend him to everyone. I wish he could deliver my baby too! If you are looking for a fertility doctor, look no further.

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New York Reproductive Wellness - New York Reproductive Wellness Lab

New York Reproductive Wellness Lab

New York Reproductive Wellness - New York Reproductive Wellness Exam Room

New York Reproductive Wellness Exam Room

New York Reproductive Wellness - New York Reproductive Wellness Lobby

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New York Reproductive Wellness Lobby

Hudson Valley Fertility - fertility - Updated May 2026

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