A great little dive shop. My wife and I combined a group dive with our mini vacation to Port…read moreTownsend. We stopped in to ask about other dive locations. The staff were extremely helpful in educating us on dive sites in the area. The enthusiasm for diving and knowledgeable staff make for a great experience. The shop itself is reasonably abbot stocked and you can count on it to help save a dive should you need it.

Buyer beware: This company is scamming me for over $800 for services that I cannot use. There's no…read moreclear refund policy when you make a purchase. Nor in the email receipt they send. But in small writing at the bottom of an invoice attachment that says no refunds after they've already taken payment.. It wasn't until less than two days before the scheduled course that I was informed that there was online curriculum that needed to be completed. Several weeks before I was given a user name with no instruction other than that, otherwise, I would've worked on it sooner. As I was working through the curriculum, that's when I discovered that not only was it going to be impossible to complete before the dive but I would not be medically cleared to dive. Their only advice to me is that I could give the course away to somebody. I tried to explain that I have no means to give somebody an $800 scuba diving course nor do I know anyone who would want the course and please not steal my money from me. To which I got no response. It's really sad that this situation will have to come down to litigation since it's medical and I'm getting no response to have it resolved for them just to do the right thing. The last I heard from them was their response on my Google review, digging their heals in that they are keeping my money, and citing an unfair refund policy.

Did a whale watching trip with Gabe and Elliot and it was incredible! The boat is just the right…read moresize (wouldn't want to be in one of those tiny Zodiac boats or one of the giant boats with 50 other people!!) and both Gabe and Elliot were so knowledgeable about the whales and other sea life that we saw. I was very impressed and will definitely book again!

Took boat out of Lopez Islander. 10/10 experience. TK and Jake crewed. Loved the small sturdy boat…read moreand the great visibility. Only a dozen folks on board and you can see everything from your seat thru big open windows. We saw bald eagles, steller sea lions, orcas, a grey whale, a minke whale, harbor seals, and lots of seabirds. Good explanations. Loved every minute.

I cannot explain how thankful I am that I chose Western Prince!! Prior to booking, I read that they…read moreallow you to come for a second viewing if whales were not spotted on your trip. We unfortunately saw no whales during our first outing (so many cute seals and eagles though!), but they were able to squeeze us in the next day for another chance at no additional cost. And on that second trip we were blessed to see multiple orca pods socializing together! They had a mic that they inserted into the water, and we got to listen to them socialize. I wasn't aware they had this and it was such a magical experience to hear them! Huge thanks to Ivan and the rest of the crew for this once in a lifetime experience, it was a dream come true!

We had an incredible whale watching experience! The captain is also the owner, We were lucky enough…read moreto see so many amazing animals, including bald eagles, a humpback whale, and orcas. It truly felt like a once in a lifetime experience. Every moment was unforgettable, and it was absolutely worth it. I highly recommend this tour to anyone visiting the area!

Absolutely incredible group of people and guiding service. My org contracted San Juan Outfitters…read morefor a 3 day/3 night trip for 10 people involving hiking, sea-kayaking, and camping on Jones Island. Chance and Tyler were amazing, I cannot say enough positive things about their attitude, leadership, knowledge of the area, and work ethic to ensure we were well fed, comfortable, and having positive experience. Additionally, Kylie from the reservations office was terrific in helping coordinate the logistics of our trip, as many of us came all the way from the East Coast. I highly recommend their services to anyone interested in visiting the San Juan islands.

Amazing experience! Saw orcas and they came right up to our kayak! Sean was great and made sure…read moreeveryone respected their space. Great tour and made my dream come true!

I signed up for the full day whale watch since it stopped at Friday Harbor and I always wanted to…read morevisit San Juan island. The check-in process was really easy and friendly. Paid parking is available just outside the building. Public bathrooms are down the street near a coffee shop. They had two boats in the harbor, we were on the smaller one: Redhead. The interior has about 12 booths that fit four people each with a wrap-around deck on the outside. The boat was nice and comfortable with table service. They have coffee and hot chocolate, and food including a blueberry buckle. We saw one Gray Whale, one pod of Orcas with a young one, and one pair of Orcas. We also saw Harbor Porpoise, Harbor Seal, Sea Otter, Bald Eagles, and lots of birds. It felt like most of the time we were driving really fast to get to the whales and then to Friday Harbor, then back. Most of the time is just moving quickly on the water. Though the experience was great, I probably wouldn't go on this trip again. We didn't see many whales. It was a very long day of just going quickly through the area. If I went again it would be at a different time of year and only for the half-day tour.

This company earned 5 stars from me before the tour even started. Due to some poor planning on my…read morepart, there was a high chance I was going to miss out on this incredible opportunity. I reached out to customer support expecting to be out of luck, but hoping for a miracle. I spoke with Caitlin, and the level of service I received was truly unmatched. ​Caitlin was not only outstanding, but she also became personally invested in making sure I didn't miss the whale watching tour. Even though she did not have to, she went completely out of her way to help--giving me directions, encouraging me on my way to the marina, and tracking my progress. To top it off, a wonderfully kind staff member, Sarah, met me in the parking lot to guide me onto the boat. Caitlin and the team made an unforgettable day possible. ​As for the tour itself--it was extraordinary! It was my first time seeing whales, and we got to see Orcas, Gray whales, and Humpbacks all in a single trip!! Every staff member I met was knowledgeable, enthusiastic, and kind. This was truly a remarkable once-in-a-lifetime experience, and I couldn't be more grateful to PS Express for making it happen.

Captain Brock. Thomas and Becca were awesome. Highly recommend if you want to see Orcas.read more

Great tours! You WILL see whales, or they'll invite you back free. Very informative staff, and they…read morewere super helpful when we missed our tour due to a very long delay at the ferry. We went on two tours. Highly recommend!

This was my first time going on a whale watching boat tour! I will be differing from my usual…read moreorganization of information and just delivering bullet points about the experience! Read on to hear my thoughts. * I took this whale watching guided tour in March and it was pretty cold and windy. Make sure you bring extra warm clothes!! * If you're bringing a camera, bring a good long-distance lens. When I went, we couldn't get very close to the whales and orcas, so the photos on my phone didn't turn out too well. * The people leading the expedition are very, very knowledgeable and extremely helpful!! Kudos to the team at San Juan Safaris and thank you for sharing your knowledge! * There are places to sit/be sheltered on the boat. * The trip is roughly 4-5 hours out on the water. * Very fun overall!! Final thoughts: It was SO fun, and I got so many cool photos (even without my camera and long distance lens lol). Dress warmly, be prepared to be out on the water for a while, and have fun!!

This was my second tour with San Juan Safari's. I can't begin to explain how lovely my experience…read morewas for both tours. I think the staff are all professional and knowledgeable. We got to see a pod of 8 orcas, sea lions, seals, deer, and eagles. I would highly recommend!

We did the 5 day trip. It was amazing in every way. The tour guides were exceptional:…read moreprofessional, knowledgeable, and great cooks! This was a challenging trip for us, but I really appreciate the guides careful attention to safety and changing conditions. It was epic and memorable!

We had a great half day morning trip with Ryan as our guide. Even though it was foggy, we learned a…read morelot from Ryan and even heard a whale as well as seeing sea lions and various birds.