Huddle House McMinnville, TN is our go to place on Sunday Mornings/Afternoons. We have been going since they opened. The 1st time we had a bad experience, I won't say who she was, she knows, because I recently told her. We (me and the person who came with me the 1st time) decided not to let one bad experience ruin the food we liked, because she is human and must have been having a bad day like all human beings do. Our 2nd time going there Winter Grace (Sam) has made us come back to this day and every Sunday since. A couple years ago we finally got to meet the manager, because he usually worked in the kitchen. Truthfully and I know he is going to read this, I once had to complain because as a professional I felt he needed to take an employee he was having issues with into the back and have his discussion, not where customers could hear him or at least lower his voice. After my complaint to corporate and him being notified, Roger has become a much better manager. Sorry, Roger I did that, but I knew you were stressed and you needed to take restaurant business with employees out of site/hearing of customers. Since that time you have gotten much more professional and much more polite towards employees and customers. I do have to say a couple more things. 1) Roger, Winter Grace, Ashley, and the cooks work with me because I am allergic to a lot of foods. Roger even learns from me about substituting turkey and chicken in place of beef and pork. I have AGS, it is food alleries from tick bits. Even to produce and food dyes. These guys have even made me a green bean plate while I was in the hospital because St. Thomas River Park did not have full meals I could have without something in it I was allergic to. When I do not show up, I get a plate sent home. Don't worry the person that goes and gets my food does pay for it. So, talk to your servers,let them know what is going on, and don't get an attitude with them. They know their job, get to know them. And if you as a customer are in a bad mood, go home, don't go somewhere and take it out on someone else because of something that is easy to fix can be fixed. Just to let you know, all these servers in this world will only cop attitude if you cop it 1st. It is their reaction to your vibe. People don't owe anyone in this world anything.
I don't know any of the new servers or the dish washer, but the cooks, old servers and Roger, we know. We actually know Winter and Roger on a personal bases. read more