First off the front desk staff is just rude!!! Dr Edelsin started off as a good concerned dr then…read morehe just changed. You see home 45 after appointment time, then rush dont get lab results in my chart. Call him or message about label results concerns and high he reply see you in 90 days , unacceptable. I'm not feeling normal and see you later wow. I found me a new endocrinologist ​

Oh, I started going to this office about three or so more years ago when I was diagnosed with a…read morethyroid problem. This office is always always busy and it's close to impossible to get any appointment in a timely fashion. And with as many as six doctors in the same office, you would think that you would be able to see another one in a pinch but no, you have to wait to even be approved to do that. After being told that I would have to wait six months to see this particular doctor, I finally moved on to another doctor a lot closer to my house and infinitely more friendly. I will admit that I wasn't the best at appointments at times, however, when you're told that it'll be 6 months or more to get a 15 minute appointment, it can turn a person off. I can appreciate how popular Dr. Edelson is, maybe it's time for his office to spread some of the patients around so it doesn't take 6 months to see him.

Despite being sick, this was overall a great visit. This was the first time that I had been to…read morePrimeCare. When I arrived at the parking lot, I checked-in via a QR code that was on a window sign. It took me to a portal to complete paperwork and that took only a minute or two since I had not been there before. After I submitted the paperwork, I got a text message indicating that it was received and then another text a minute later indicating that everything good with the paperwork. I settled in by turning on a podcast in my car and dug into a magazine. About 5 minutes later, somebody came outside and called a name. My window was up and I assumed it was somebody who arrived before me. But when she called out the name again, I rolled down the window and to my suprise, it was my turn to go in. I was taken to a room where somebody immediately took vitals and a history of my illness. She did a quick covid and flu test. It took about 10 minutes to get the results back and a doctor (RN?) came in to give me the good news - no covid, no influenza but she asked more questions as to my symptoms and wound up writing my an Rx for cough drops and inhaler. Overall, a quick experience, especially in this time of covid and various protocols implemented. I would definitely come here again.

Came here for the first time and had a superb experience due to the excellent staff. I,…read morefortunately, came on a day where it wasn't busy. So it was an easy in and easy out. Brandi Jones FNP was very helpful and caring. A thorough diagnosis and made the experience pleasant- which I very much appreciated.

I have been going for about 6 weeks now I am able to walk a lot better than I was I am getting…read moreinjections also I have gotten injections before but not with the physical therapy I can tell the difference with doing along with physical therapy Everyone is really nice very pleasant office. Everything thing is explained to you were you can understand what to expect. I am not totally free from pain but I still have 3 more injections to go it is both of my knees I was way over 10 when I started I would say my pain right now is about a 3-4 I suggest any one having knee pain give it a try I called and was able to get an appointment the next day. They also check your insurance before you start so you don't have any hidden cost

I can make this review short and sweet. I had pain and swollen knees before attending the knee…read moreinstitute. Doctor's recommended surgery. I choose therapy. I tried three different places over a three year period before going to the Knee Institute. I'M KNOW PAIN FREE.

Beaumont Surgical Center West Bloomfield was amazing! This was the 2nd time we were there for…read moredifferent procedures and both times were A+++++ The staff there is by far the best. They went over and beyond helping my husband as he had an unexpected reaction to a medication prior to his procedure. They even helped us get an immediate appointment with a top Dr for after care that would have taken probably weeks to get into to. Their knowledge and dedication really was amazing! Super compassionate team....would definitely recommend them for medical care. THANK YOU!

Very clean, I didn't wait and almost all the staff was great! I'd would have given 5 stars if it…read morehadn't been for the PA I'd first seen. She was really no help at all and basically told me she wasn't willing to help me as I'm pretty much in a patient room ready to cry my pain was so bad! Personally I feel she was just way too young in her career to be solo and she didn't have enough medical experience to connect with her patients. I have a severe lower back issue. It acts up every once in awhile and is horrible. I treat it the same way and in about a week I'm back to normal. This PA would not listen to me. I've been dealing with this for almost 2 decades, trust me I know what works. A muscle relaxer. At times steroids (even though I hate them) and occasionaly a pain patch or pain pill. She was willing to give me ZERO help! I had to ask for an MD, which gave the PA an attitude! The MD was amazing!! Gave me what I needed trusted me to know my body and what worked in the past and sent me on my hobbling way. A day later and I was actually able to sleep lying down. Thank you beautiful MD! I really hope the management staff reads this because the PA (Sarah) really could use some training in bedside manner, learning to trust her patient and she needs to realize not ever one is seeking drugs, and she could use some sensitivity training. When someone goes to urgent care, they're going because they need help. When that person is telling you NSAIDs, heat and ice, stretching, swimming and yoga are NOT working and they are looking to you for alternatives after being awake with pain unable to sit or lay for the past 29 hours and that person can barely move and you tell that patient that all you can offer them at this time is a big fat NOTHING, than 1) you're not doing what my copay and insurance is paying you to do and 2) you're isolsting your self from relationship building with your patients so you'll never get word of mouth referrals or build a positive reputation in your community for yourself because as of now I would ask to only be seen by an MD if and when I ever need to return after the experience I had with this PA. This is advice I will give to everyone asking if I know of an urgent care based off of this experience. That's a genuine concern for me and as a patient and should be a large concern for the management team. As a professional, I'd need this to be addressed. Patient care and relationship building should be equal to listening and trusting your patients. People come there for medication, to be treated and for resolution, not to be discounted and treated like they're wasting the time of the PA, which is exactly how I felt. She was not interested in helping me when I was in serious need of help! That's sad. Outside of this, everything was great! Beaumont, give your newer employees patient care training and celebrate your seasoned professional who really care about listening to the patients needs!

I want to say that this office is great the staff works hard and fast…read more Dr Golden is a fantastic doctor. Always attentive and knowledgeable. I live 35 mins away and it's worth the drive. Also their patient portal is spot on and quick to use. Prescription are quick and easy.

I've know (and trusted) Dr Lowell Paul for more than 2 decades, and followed him as he's changed…read morepractice location twice (as have most of his staff-which tells you something). Thorough, reasonable, good listener (and explainer).