The PCP I'm seeing here is great. However since optum took over, I always have issues with…read moreinsurance claims. Billers at optum is either not versed with proper processing and coding or just don't know what they are doing. We never had problem in the past when it used to be TEC. Also when you call the Billing at Optum, they are mostly dismissive and you have to call your own insurance to find out yourself how to resolve it. And even so, Optum Billers would not do it and will tell you insurance should call them. When it is their job to leave the member out of it. They just want to collect the money and you deal with your own instance. Like I said. The doctor is great. But the Billing dept is difficult to deal with. I'm not saying all of them. But most of the ones I had to deal with are arrogant.

I give my doctor 10 stars but the front desk staff weren't the most helpful when trying to pick up…read morehandy cap pass paperwork, it took about 6 different trips to the front desk and one talk with the doctor to get it resolved. The nurse at the time was not helpful and ignored emails, I don't think she's there anymore thank goodness! Otherwise all around this place is great! Usually the wait time isn't too long even for the walk in clinic.

Got my TB test done for nursing school at the Marysville location in 2023 and was seen by Dr…read more Mohammed, not sure if he's still there or not but besides the point. I went to schedule my second TB test for my nursing clinicals and the woman I spoke to said they have no record of me being there and I wasn't a patient there because they "don't take walk-ins". I said that I've definitely been there before and she started spouting off other locations I could have been at instead, even though I literally have the proof with my TB results that I was there. Not dealing with this place again as I've literally always had problems with scheduling. Seeing a provider should never be this difficult. Would rather go to Labcorp and just get it done there at this point.

My family has been coming to MFM for at least 10 years. We've been here for everything from well…read morechecks, illness, to sports injuries. The staff is very responsive, friendly, and caring. We've seen most of the medical staff in the office and they're all wonderful and I feel that my family gets the care we need.

Dr Christopher Beard is one of the best Drs we have ever been to. He is like family. He is the top…read moreof his field and helped with a lot of my health issues. He saved my husband's life. He has been taking care of my husband for years and was able to treat and refer my husband to make it possible for my husband to be here today. Thank You Dr Beard you the Best! Joy and Jeff!!!

Went in for horrible pain while pregnant with a history he made me feel crazy told me the baby is…read moreimportant but I'm not and no one's going to do anything while I'm pregnant so not to bother asking for a referral to get more help and to wait until I give birth but hopefully while I wait my problems go away. I don't feel like he listened or cared for my issues.

This was by far the worst doctor I have ever seen in my life. He has the worst bed side manner…read more When I tried to talk to him about my health he told me to go on a 0 calorie diet. Word for word he said "stop eating for a few months, lose some weight and all your problems will go away". What an idiot. By the end of the appointment I felt like a traumatized victim. Whatever you do do NOT see this guy.

Upon feeling a lump in my left breast, I went in to see Dr. Smith. He felt it and said it was not a…read morelump but a "ridge", quite common in women my age. I asked about a mammogram as it had been almost 2 years. "Overdone," he said. "Just wait until it's time again. If it were me, I would forgo it". Three months later it feels bigger and there is a discharge. Stage 3 breast cancer. Hello mastectomy, chemo, radiation. Now I just heard of a friend who basically is going through the same issue - he underestimates to the point of negligence! Why he is still practicing is beyond me. Please do not go here.

Dr. Smith has been my doctor for 15 years or so. I appreciate his expertise. He is caring,…read morecompassionate and competent. Thank you Dr. Smith for all you do and keeping me healthy!